Rick Saguin

Organized the migration of legacy web assets to Fred Hutch's intranet using Adobe Experience Manager as the content platform.

• Built web pages using text, image and form components.
• Edited content to adhere to the Fred Hutch Writing Style guide.
• Ensured that the migrated content contained metadata and associated content tags and keywords.
• Collaborated with multiple project teams across boundaries of both creative and technical capabilities.

Published product detail pages, promotional campaigns and marketing interstitials for Microsoft's largest release to date: Windows 10 and Office 365.

• Managed and prioritized multiple projects simultaneously with excellent attention to detail.
• Supported daily and weekly site releases with quality and efficient execution.
• Implemented online projects including product setup and configuration, image mapping, proper categorization and bulk updates.
• Supported the overall site vision and ensuring a quality customer experience while focusing on project goals and delivery dates.
• Created offers, bundles, and promotions.

Published the pages for T-Mobile's e-commerce web site

• Implemented all website requests to final production via bi-weekly development builds.
• Published content changes on Adobe CQ5, the enterprise content management system.
• Managed the group workflow, deadlines and marketing projects.
• Communicated the status of projects to business owners and key stakeholders.

• Managed a virtual team of web professionals tasked to deliver on change requests.
• Consulted on web design and usability for small and medium-sized businesses.
• UX activities included field research, interviews, interaction design, creating personas and user stories.

Redesigned an outdated website to appeal to its target audience.

• Managed the rebranding initiatives of a globally-recognized technology company, AMD.com.
• Managed the creative schedule and resource allocation for the agency and the client.
• Established prescriptive deliverables for project team members.
• Owned all project documentation including Statements of Work, project plans and change requests.

Developed User Experience (UX) workflow and implementation processes.

• Supported product development that improved conversion and engagement on Nordstrom.com
• Managed UX initiatives from scoping through development, testing, and deployment using Agile methods.
• Managed project teams, provided clear roles and responsibilities through all project phases.
• Organized multi-disciplinary team meetings to ensure alignment with business objectives.
• Supported the social media team with web production assets.

Implemented the re-branding workflows of AT&T and online account management improvements.

• Managed enterprise-level projects as Product Owner, including estimating, scheduling, coordinating and assigning team resources. Agile methodology used for all capital expenditure projects.
• Managed a team of content implementers for production level work.
• Successfully directed and facilitated three consecutive years of Black Friday and Christmas holiday email campaigns.
• Defined project scope and objectives based on business requirements for the B2C ecommerce store.
• Worked with UX designers in creating user stories, requirements gathering and interviews.

Managed the public-facing web site and content-related projects of a large healthcare company

• Content production using Ektron content management system
• Responsible for implementing the general style of the web and supporting editorial content strategies
• Ensuring timely production of content requests from business stakeholders
• Front-end development using current web technologies

Hands on training in user-centered design and research techniques.

Hands on training in Bootstrap, CSS 3, HTML 5 and JavaScript.