Proactive, customer focused, dedicated and experienced Customer Service Officer with a strong emphasis on having the customer at the centre of everything that I do.
Intending to progress further in my chosen career path whilst simultaneously expanding my experience and expertise in achieving the highest results within a diverse and innovative company.
S
S
Work Experience
Boral Concrete
Customer Service Officer
|
Aug 2016 - Jul 2018
Inputting telephone orders from new and existing Boral customers in a precise & agile manner.
Providing product information & building professional relationships with customers.
Negotiating a mutually agreed and cost effective supply arrangement to customers.
Maintaining a close liaison with Production, Technical, Transport & Credit department.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Easing new employees into their role by providing the necessary training and practice.
City Desktop Training Pty Ltd
Customer Service Administrator
|
Apr 2016 - Jun 2016
Assisting booking and transfer activity for 3 training centres – Sydney, Melbourne & Brisbane.
Meet & greet up to 30 attendees in Sydney each day.
Raise invoices through Xero and dispatch on a timely basis.
Liaise with trainers to ascertain confirmation of availability for course rescheduling.
Make recommendations on office process improvement and resolutions to issues.
Vizhouse Pty Ltd
Architectural Visualisation Intern
|
Oct 2015 - Feb 2016
Understanding and interpreting CAD (Computer Aided Drawings) to develop 3D models.
Using 3DS Max to create 3D visualizations from 2D floor plans.
Ensuring that the designs are in accordance with project description and requirements.
Managing design files and organizing digital folders to maintain work order.
Working under tight deadlines to deliver finished 3D models.
Actively seeking feedback and continuously aiming towards improving existing skills as well as learning new tools and methods.