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Stefanie Reed

Stefanie Reed
Bradford, Pennsylvania
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sreed0827@hotmail.com
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814-331-0740
Certified and graduated with honors through Animal Behaviour College in Pet Grooming, CPR, and first aid. Also experienced in the retail industry and providing excellent customer service.
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Work Experience

The Groomery

Dog Groomer
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Jan 2013 - Dec 2017

Cut and styled pets according to owner's instructions or breed standards. Assisted the shop owner with difficult pets, clientele, and general operations around the shop.

We groomed around 10 pets per day between the two of us. We handled all breeds, any size, and generally all temperaments as long as we were able to maintain the safety of the pet and ourselves.

  • Grooming pets
  • Maintaining a clean work environment
  • Customer service
  • Cash management
  • Operating required tools and equipment
  • Replacing parts and electrical components in clippers
  • Educating clients on proper methods/tools for specific grooming needs

Walmart

Sales Associate
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Oct 2016 - May 2017

As the only employee of the craft department I managed product presentation and inventory. I maintained a neat and clean appearance in my department as well as assisting in others. I was also in charge of the department inventory out back and maintaing its overall organization.

I provided customer service throughout the store as well as assist in other various departments as needed.

  • Customer service
  • Stocking
  • Updating and organizing inventory
  • Maintain organization and cleanliness of department
  • Assist in other various departments
  • Use of handheld device to locate items and inventory
  • Printing and updating price labels

Goodwill Industry

Keyholder/Sales Associate
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Mar 2011 - Apr 2013

As a sales associate I was tasked with the usual customer service, operating register, and stocking clothing. I took nightly deposits to the bank and reported the daily sales to the district manager as required.

I was trained in the opening operations and given keys to the store. Eventually I also learned the processing positions in the back of the store and was able to cover shifts for that as well. I shared ideas among coworkers and management in regards to product presentation and section organization which was met with encouragement and applied.

  • Opening/Closing the store
  • Training new employees
  • Managing deposits and cash in register
  • Customer service
  • Operating register
  • Stocking
  • Processing donations
  • Maintaining store cleanliness
  • Managing donation slips
  • Sterilizing fabrics/furniture safely

Education

Animal Behaviour College

Certified Pet Groomer Dog/Pet/Animal Grooming
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Jan 2013 - Feb 2015

Studied pet grooming and completed 100 hours of training under an established groomer. Graduated in 2015 with honors.

Skills

  • Customer Service
  • Client Relations
  • Time Management
  • Safe Pet Handling
  • Pet Care
  • Grooming Tool/Product Knowledge