Work closely with the lead instructor to create a friendly, collaborative and dynamic classroom community for the duration of a product management course. Act as a mentor, facilitator and, together with the lead instructor, are responsible for ensuring that every student on the course feels cared for and is receiving ongoing feedback on their course project.
Deliver and iterate products on GOV.UK and GOV.UK Pay in line with users' needs, designing product strategies, managing product backlogs, writing user stories and making decisions about prioritisation based on qualitative and quantitative evidence.
Associate product manager for GOV.UK's licensing application, the blogs and campaigns platforms, and the Platform Health team – looking after ~47 applications in the GOV.UK publishing stack and its performance.
Own new product, Know My Neighbourhood. Co-own redevelopment of eCasework. Drive engagement with users and audiences of both products and LG Inform Plus, through content & social media, user experience, knowledge management and firstline support.
Main duties across product line: customer development, product design, roadmapping, maintain healthy backlog, manage development team and ensure product meets business & user needs; develop digital marketing strategy and measures; write and publish social, content, email and customer-facing support materials; ensure good SEO practice; and enhance user experience.