Steven Sarmiento

During this time I managed a staff of approximately 30 people, and all store operations.

• As hiring manager I regularly maintained rolling turnover below 50%
• I kept the right people, in the right place, at the right time, with 3 weeks in advance intricate scheduling
• I created and executed detailed training plans
• I managed the middle of my profit and loss, maintaing my controllable contribution above 54%
• Developed sales inspired employees, leading food growth in my district with an average of 15% growth over last year
• Worked daily in effectively coaching leaders under me to maintain high operation scores
• Launched regular seasonal promotions reaching promotional sales targets
• Complied with all legal, safety, and health regulations

As a shift supervisor I was the team leader managing daily operations.

• Executed and organized rest/meal breaks
• Managed cash handling operations including deposits, closing and opening tills, and paring the safe
• Responsible for the store cleanliness
• Responsible for holding team accountable to standards and routines
• Responsible for store environment, and customer service

Interpreted interactions in english and spanish, serving as a liaison and advocate for cultural differences.

• Interpreted in social help settings
• Interpreted in physical therapy sessions