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Stuart Waterman

Online Community & Content Strategist
London
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uk.linkedin.com/in/stuartwaterman
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waterman.stuart@gmail.com
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07929 358179
Multi-award-winning, intrinsically-motivated strategist with extensive experience in heading up successful online community, social media and digital content initiatives.
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Work Experience

AAT (Association of Accounting Technicians)

Online Community Manager
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Aug 2011 - Current

AAT is a professional non-profit membership body offering accounting qualifications. It has 130,000+ members worldwide.

I lead social media strategy and implementation across multiple platforms with measurable year-on-year growth.

  • Won 'Best Use of Social Media' award at Associations Excellence Awards 2015, and awarded first place at Memberwise 2014 conference for association use of social media.
  • Authored social media policy for all AAT staff; run training programme with internal teams to embed social media in AAT's culture, including one-to-one sessions with CEO, Directors and President.
  • Trained sales team in use of Twitter for prospect engagement; formulated and embedded accompanying content strategy.
  • Managed forum migration, selecting new supplier and overseeing operations and associated member communications. Within 6 months pageviews had increased by 35%.
  • Created and managed several video projects, collaborating with AAT members to produce engaging content that has driven 40,000+ views and hundreds of YouTube subscribers.
  • Success led to team expansion; hired & line manage Online Community Coordinator.
  • Invited to present on AAT’s use of social media at numerous association and membership industry conferences.

AAT (Association of Accounting Technicians)

Online Copywriter
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Jul 2010 - Jul 2011

12-month contract. Oversaw proofreading & brand review for e-learning materials and online self-test tool, AAT Green Light.

  • AAT Green Light won Best Use of Rapid E-Learning Content at 2012 E-learning Awards.
  • Managed content strategy for user support related to the above, working across web pages, printed guides and how-to videos.
  • Created user-friendly e-learning materials designed to communicate complex accounting concepts clearly to students.

Lucky Voice

Social Media Manager & Web Editor
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Jun 2009 - May 2010

Martha Lane Fox’s chain of karaoke bars and online streaming karaoke service. Led social media strategy and implementation across multiple platforms with measurable results.

  • Managed content strategy for blog posts, promotions, social media channels and song listings; managed all content and user support for site (luckyvoice.com/home); doubled userbase in 10 months.
  • Increased Facebook and Twitter audiences by +300%.
  • Integral to establishing partnerships and creating content with clients such as Selfridges, AEG, T4, 20th Century Fox, Twestival, Macmillan Cancer Support.
  • Managed content integrations with partner sites such as singup.org.
  • Commissioned and managed designers, video editors, photographers, customer service staff, guest bloggers, user-testers.
  • Produced & distributed two monthly newsletters to 50K subscribers.
  • Leveraged external communities/sites to increase brand awareness and offsite SEO (e.g. Qype, LDNInteresting, leapanywhere.com).
  • Quoted in New Media Age; invited to speak at PR Week & Brand Republic conferences regarding using social media for business.

Shiny Media (now Sutro Digital)

Online Production Editor
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Apr 2007 - Mar 2009

UK commercial blog network with 30+ sites covering fashion, technology, lifestyle, gaming and sport. Helped increase unique users across network by 25% using social media tools/SEO strategies to market sites online.

  • Managed creative content partnerships; clients included LG & Sony.
  • Oversaw site launches such as AOL-affiliated walletpop.co.uk (now money.aol.co.uk).
  • Managed freelance writers and trained staff to use Content Management Systems and social media tools.
  • Forged and maintained strategic partnerships with third party suppliers (e.g. Six Apart, MySpace, Moblog, NewsNow, Skimlinks).

Loot

Administrator
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Mar 2000 - Sep 2006

Classified ads paper and website.

  • Proofread and edited clients’ advertisement text to ensure printed and online products adhered to brand’s house style.
  • Managed department payroll, including sick pay, holidays and commission.
  • Proposed idea for, developed and acquired full responsibility for internal staff newsletter.
  • Sourced content for, edited and distributed above PowerPoint document to 70+ employees, including Managing Director, on weekly basis.

Education

University of Glamorgan

2:1 English
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Oct 1996 - Jun 1999

Bryntirion Comprehensive

1987 - 1994

A-levels in Economics (D), English (B), French (B); S-Level English (Merit).

9 GCSEs A-C.

Projects

Waterman's Fortnightly

Creator & Editor
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2015 - Current

Fortnightly email newsletter covering curations and concoctions from my cranial curiosity cabinet.

Non-Fiction Addiction

Creator & Moderator
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2013 - Current

A community for fans of narrative non-fiction.

EQUALS equality campaign (for International Women's Day)

Volunteer Creative Consultant
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2011

Secured noted blogger Belle de Jour to contribute to campaign’s original content.

My Chemical Toilet

Owner & Editor
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2007 - 2011

Music blog which I created and ran. Made a ‘tastemaker’ for BBC Sound Of 2009 & 2010 polls; nominated for a 'Record of the Day' award for Best Blog; worked with brands including Smirnoff, Eurostar & Lastminute.com.

Writer/Blogger

Have also written humorous content for: Popjustice, Hecklerspray, LUV & HAT, Domestic Sluttery & more.

Skills

  • Content strategy
  • Community management
  • Writing
  • CMS
  • HTML
  • Scriptwriting & storyboarding
  • Training & coaching
  • Image editing
  • Google Analytics
  • Social media tools
  • Public speaking
  • Storytelling