Swathy Prithivi

Leading operations in a flagship hub market; I hold P&L ownership, manage a team across pricing and construction/renovation functions as well as cross-functional efforts across marketing, business development and customer experience for the Dallas Forth-Worth market (120+ people)

Led the launch of operations in Orlando, managed the P&L, hired and led a team of 30+ operators over the course of a year; also helped launch market operations in Tampa

Helped build and launch UberEATS, Uber's food delivery business, and UberRUSH, Uber’s on-demand delivery network and helped to scale the business which grew from 1 city to 60+ globally with revenue multiplying by several orders of magnitude.

• General Manager for UberRUSH (Jan - Aug 2015)
• Built central ops organization focused on operational excellence, restaurant account management and customer support (courier/eater/restaurant)
• Defined, streamlined and scaled processes for courier and restaurant delivery operations globally and helped translate that into products.

Took Uber global; lead the launch of Uber's ridesharing operations in India (Bangalore, Hyderabad and Chennai), Poland (Warsaw), and Israel (Tel Aviv), which included entry strategies for each market, regulatory and market research, legal, tax & entity setup, local recruiting, and product localization.

• Managed P&Ls in the various markets, product localization, pricing and regulatory strategy, hiring and managing the core team and building the network of riders and drivers from scratch.
• Responsible for identifying local market and business and crafting approach with product and engineering teams; helped with launch of debit card payment integration and rollout in India.

Early (first 100) employee. Led the operations team managing Uber's supply across Northern California including driver growth, efficiency, engagement, retention, and marketing; launched Uber's ridesharing product across the Bay Area.

• Managed the operations team managing Uber’s supply chain in the SF Bay Area
• Helped launch UberX, Uber's ridesharing offering for the company
• Expanded Uber's operational footprint in the SF Bay Area
• Managed the South Bay P&L and supporting team.

Worked with the CEO executive leadership on board management, fundraising, operations, business analytics and cost efficiency work

• Assisted in increasing bandwidth of CEO including managing schedule, acting as CEO's ambassador and communications to board of directors
• Managed cross-functional projects, including financing, intellectual property and contracts management
• Created and owned customer engagement and loyalty function to drive relationships with consumers

Worked with University faculty and students to incubate technology startups and build entrepreneurial communities

• Provided assistance & counsel in developing business plans, funding & marketing strategies to startups associated with Northwestern University students and faculty
• Launched NU-affiliated seed fund and was involved with investment in team analytics startup, Chimu Solutions
• Developed & organized community initiatives like Entrepreneur@NU Conference with 450+ attendees

Focused on sourcing, conducting due diligence, selecting and monitoring investments in the educational tech space (marketplaces, learning tools, online education, etc.)

Management rotational program across manufacturing, logistics and marketing business units in South East Asia

• Managed P&L of a consumer health & beauty brand portfolio in Singapore
• Consulting on supply chain optimization and revenue management for F&B and pharmaceutical multi-national clients (primarily headquartered in US & Europe across Southeast Asia looking to expand into Asian markets)