Enterprise Engineering – Serving as a center of excellence for development of healthcare products. Create product solutions via .Net (VB,C#), AutoIT, InstallShield or OS scripts Support production and QE test with automation and images via Ghost/PXE/VMware Release images using Oracle/SAP production systems and ISO 9001 Release product images on VMWare for vCommander and Lab Manager Technical subject matter expert for field documentation for company flagship MedStation product and pharmacy CIISafe system. Support InstallShield development of MedES and multiple product requirement installers
Installed Limited Release 1 (LR1) systems at customer sites and provided customer support for these sites. Visited customers with field support, customer service and software development teams. Created scripts and applications to deploy to production and field and support released and limited-release products. Create failure investigation studies and work with production teams in San Diego and Mexico to resolve critical issues. Using software configuration management tools including Perforce, Sharepoint, and SAP to produce engineering and production change orders to release new products. Using software tools including InstallShield, VisualStudio, Sysprep, PowerQuest/Ghost and VMWare to develop production images supporting WinNT, WinXP, and WinXP/WES7 embedded.
Works with marketing, quality testing and production to move products from R&D to released. Develops and delivers field test program, produces support documents and change orders to create new parts and create build processes for production. Some travel required.
Created Filemaker, Access, MySQL and Perl databases. Desktop Support for MacOS, Unix and Win95/98/ XP/Me/NT/2000 including WAN/LAN networks using AppleTalk, Ethernet, ARCnet. Brand development, web site traffic growth, web site UI and advertising revenue for non-profit groups.
Traveled California promoting and training member organizations in new internet collaboration technologies. Also provided on-site and on-call support for common computer issues and developed personalized training for members.
Managed South/Eastern sales reps with calls and field visits. Worked with SW/HW engineers to support and develop PCI/USB/Serial connected instrumentation hardware.
Worked with engineering teams to support and develop new products and applications. Primary technical editor and author of technical documents and sales literature.
Grossmont College AS, Telecommunications - TV Prod, 1988 - 1989