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Remote Jobs at CircleCI

View remote job openings at CircleCI. One of the best companies hiring remotely.
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  • CircleCI logo

    Full Stack Software Engineer - Growth Engineering

    CircleCI
    North America Only
    10 months ago

    Come join the world’s largest shared CI/CD platform in our Growth teams, and play a key role in driving the future success of our company! Together with teammates across our company, you will discover what drives organizations to adopt and become successful using CI/CD, and improve our product to help make developer teams across the world more effective. You’ll collaborate closely with your team and many other teams across engineering, design, product, revenue, marketing, and more. In this cross-functional role, use data to learn and make decisions, and evolve this space together. Together with your team, you’ll design and run experiments, and drive the maturing of our Growth engineering practices, as well as grow your own engineering skills as this space evolves.

    Our team:

    As the Growth team, our mission is to expose more users to the value they can get through using our product, and getting deeper into CI/CD with us. We dig deep into our users’ experience with CircleCI, and help them become more successful using our product. Focusing on our users’ onboarding experience through their first weeks with us we hypothesize, build, study outcomes, and iterate together. We work hand in hand with our Product, Data, Design, Marketing, and Engineering teammates. Every day we work to improve our product in order to support our go-to-market teams and drive sustainable long-term growth for our entire company.

    Our position in the engineering team is unique: we work throughout the entire CircleCI product – across marketing sites, onboarding, all the way to our core CI/CD workflows – to help empower our users to deliver better software faster. As we’re maturing our Growth engineering practices and build out and implement our technical strategy, we will increasingly work across the stack, and will shift from a stronger frontend-focus to working more on the backend as well. As a team that’s curious to constantly learn and evolve, we’re growing together every day.

    What you’ll do:

    • Learn! You’ll learn something new about our product and our users every single day: through user feedback, data, and your work with your teammates. You’ll develop a deep understanding of how people use our product, what makes them successful, and how we can evolve our product to engage more organizations. You’ll learn how to drive revenue through engineering measures, how to get more customers to use our products and increase their engagement with us – key lessons for anyone interested in starting their own business one day. You’ll also learn more as an engineer, and move from a stronger frontend-focus to working more across the stack, and collaborate with your teammates to build out your technical skills. 
    • Have business impact: You will conceive and execute experiments with the goal of learning more about how our users use our product, working with people across our entire company, always looking to increase your impact on our business. 
    • Run experiments and iterate quickly: Hypothesize, plan, architect, implement, run, and review experiments to rapidly iterate on features. 
    • Work with a collaborative, fast-moving team: Collaborate and mentor your engineering teammates through planning, pairing, testing, and delivery of the features you build.
    • Take ownership of your work: As part of this role, you’ll participate in our team’s on-call rotation in the event that production issues occur. 

    What we’re looking for:

    We’re looking for someone who has a learning mindset, is curious and highly motivated to learn something new everyday. If you are also interested in having business impact, and bring strong communication skills, this might be for you! Here are more details on what we’re looking for: 

    • A curious mind: You are motivated by your curiosity and deep desire to learn something new every day. You enjoy tackling different types of projects, and rolling up your sleeves to dig deep into our users’ experience with our product. You value knowledge and adapting based on data, and have attention to detail. 
    • Desire to creatively learn: You’re excited about the prospect of learning how to become a great product-minded engineer, where you will get to implement your product ideas and influence our product direction and roadmap. Your satisfaction as an engineer comes from what you learned, not what you built, and you’re comfortable throwing out most of the code you write. In order to support a learning culture, you strive for continuous learning and improvement for yourself and your team.
    • Strong communication and collaboration skills: You enjoy working closely with your teammates, brainstorming and developing ideas together. You have strong feedback skills and communicate openly with your team and are open to being wrong and having your mind changed. 
    • Desire to impact the future of our business: You like working on high exposure projects and tasks, and are keen to have impact in a crucial business domain. 
    • Interest in moving fast: You’re experienced in the day-to-day practices of continuous delivery and agile development in a production environment. You favor regular, incremental delivery over perfection.  
    • Technical skills: You have at least four years of experience writing, deploying, and iterating quickly on front-end code (we use React, GraphQL), and you will also get to grow your backend development skills (we use Clojure, but it’s fine if you haven’t yet). We estimate that you will spend around 70% of your time in the frontend, but as you grow into the role we expect it to become more balanced between work on the frontend and backend. You consider technology a tool for solving users’ problems, and are interested in learning new technology when required. You can find our entire tech stack here.
    • Adaptability: You’re comfortable with ambiguity and figuring things out as they evolve, change, and new requirements emerge. You’re good at managing the ambiguity of a small, rapidly-growing company: adjusting to changing priorities, making conscious tradeoffs when guidance is limited and information is incomplete, and instituting best practices from scratch when needed. 

    Bonus points:

    • Experience as an entrepreneur, a growing startup, or working in Growth Engineering teams is a plus.

    Work remotely with our globally distributed team!

    We’re a distributed company with teammates across the world. Our Growth teams are distributed across North America. For this role, we are hiring engineers to work remotely in the United States and through our affiliate, Continuous Labs, in the following Canadian provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan.

    CircleCI Engineering Competency Matrix

    This role will be for level E3 on our Engineering Competency Matrix, our internal career growth system for engineers. These are the minimum expectations for this position, but we are always willing to discuss bringing people on at more senior positions when appropriate. Read our blog post about the competency matrix to learn more.

    We know there’s no such thing as a “perfect” candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    View Application
  • CircleCI logo

    Site Reliability Engineer

    CircleCI
    North America Only
    10 months ago

    CircleCI is seeking a Site Reliability Engineer to work closely with our Software Engineers to deliver and manage the high-performance and scalable infrastructure underlying our multi-tenant Cloud offering. You will not only have the chance to automate and optimize infrastructure through the construction of appropriate tooling, but you will help software engineers through the design phase to optimize their services for scale in our production /environment.

    You'll join a highly-distributed team within our Platform Engineering group to improve site integrity. You will design and implement infrastructure solutions and processes.

    About this role:

    • Design and deliver solutions to improve the availability, scalability, latency, and efficiency of CircleCI’s services
    • Foster a culture of observability and monitoring; helping your team use operational data to improve the stability and performance of our systems
    • Diagnose and resolve production issues in conjunction with software engineering teams
    • Implement shared infrastructure used by all services and teams within the CircleCI platform
    • Support and advise software engineering teams in the design of scalable services
    • Build and maintain tools for deployment, monitoring, and debugging
    • Execute disaster recovery drills
    • Participate in rotating on-call duties, including incident management

    About you:

    • Proficiency in one or more of: Go, Java, Python, C or C++, Clojure
    • Experience working with Docker, Kubernetes, Terraform, Helm, AWS, and modern distributed SaaS infrastructure.
    • Knowledge of virtualization technologies, such as VMware or KVM
    • Understanding of standard networking protocols and components such as: TCP/IP, HTTP, DNS, ICMP, VLANs, the OSI Model, IP Subnetting, and Load Balancing
    • Knowledge of operating systems (processes, threads, IPC, concurrency, locks, mutexes, semaphores, etc.)
    • Understanding of good monitoring and alerting practices, using tools like Datadog and Pagerduty
    • Knowledge of the internal workings of at least one of: PostgreSQL, MongoDB, Redis
    • Focus on security in the delivery of all levels of a system
    • Passion for modern software development and operation, including agile, CI/CD, and infrastructure-as-code
    • Desire to learn and grow career as a Site Reliability Engineer
    • 2 or more years of experience

    How to apply

    Submit your application online via the Apply Now button. Please include a cover letter that describes why you're interested in working for CircleCI and summarize how your experience and career goals fit the qualifications for the position. 

    We know there’s no such thing as a “perfect” candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Full Stack Engineer - Core

    CircleCI
    Canada Only
    10 months ago

    At CircleCI, we enable thousands of developers to do better work every day. We're looking for full stack folks to help nurture the systems that make it possible.

    As a member of one of our Core teams, you’ll own essential micro-services at the heart of our platform. You’ll work on features and capabilities like Orbs, pipelines, our permissions and domain model, our pricing and usage, and our CLI . You’ll also collaborate daily with talented colleagues across North America and western Europe. 

    This is a full-time role that requires you to participate in our on-call support rotation. 

    CircleCI is a distributed team and we are hiring engineers for this role to work remotely in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan, through our affiliate Continuous Labs.

    What you'll do:

    • Design and build new features, simplify existing services, and scale our systems as we rapidly grow and evolve.
    • Write sustainable, testable, high-quality, high-performance code.
    • Support, Maintain, and debug micro-services in a complex distributed system.
    • Foster a culture of observability and monitoring: use operational data to help your team improve the stability and performance of our systems.
    • Partner with members of a cross-functional team and other stakeholders to set the direction of our platform and product: learn about our business problems, explore solutions, weigh design tradeoffs, write effective user stories, and prioritize them to deliver maximum value in a sustainable, incremental fashion.

    What we're looking for:

    • At least one year of professional experience building and debugging distributed systems in production environments.
    • You write code that’s easily readable, testable, and maintainable, with an eye towards baking observability in from the start.
    • You’re interested in functional programming. (We use JavaScript, Go, and Clojure, but it’s fine if you haven’t yet.)
    • You’re good at navigating the dynamics of a small, rapidly-growing company with a remote-first culture: quickly adapting when priorities change and making conscious tradeoffs with incomplete information. 

    We’re Particularly Interested In These Work Styles

    • You work transparently and collaboratively within a distributed team.
    • You favor regular, incremental delivery over perfection.
    • You strive for continuous learning and improvement for yourself and your team.
    • You’re excited about ensuring that all of our systems--software and human--scale smoothly.

    We know there’s no such thing as a “perfect” candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Site Reliability Engineer - Mac

    CircleCI
    North America Only
    10 months ago

    CircleCI is seeking a Site Reliability Engineer to work closely with our Software Engineers to deliver and manage the high-performance and scalable infrastructure underlying our multi-tenant Cloud offering. You will not only have the chance to automate and optimize infrastructure through the construction of appropriate tooling, but you will help software engineers through the design phase to optimize their services for scale in our production /environment.

    You'll join a highly-distributed team within our Platform Engineering group to improve site integrity. You will design and implement infrastructure solutions and processes.

    About this role:

    • Design and deliver solutions to improve the availability, scalability, latency, and efficiency of CircleCI’s services
    • Foster a culture of observability and monitoring; helping your team use operational data to improve the stability and performance of our systems
    • Diagnose and resolve production issues in conjunction with software engineering teams
    • Implement shared infrastructure used by all services and teams within the CircleCI platform
    • Support and advise software engineering teams in the design of scalable services
    • Build and maintain tools for deployment, monitoring, and debugging
    • Execute disaster recovery drills
    • Participate in rotating on-call duties, including incident management

    About you:

    • Proficiency in one or more of: Go, Java, Python, C or C++, Clojure
    • Experience working with Docker, Kubernetes, Terraform, Helm, AWS, and modern distributed SaaS infrastructure.
    • Knowledge of virtualization technologies, such as VMware or KVM
    • Understanding of standard networking protocols and components such as: TCP/IP, HTTP, DNS, ICMP, VLANs, the OSI Model, IP Subnetting, and Load Balancing
    • Knowledge of operating systems (processes, threads, IPC, concurrency, locks, mutexes, semaphores, etc.)
    • Understanding of good monitoring and alerting practices, using tools like Datadog and Pagerduty
    • Knowledge of the internal workings of at least one of: PostgreSQL, MongoDB, Redis
    • Focus on security in the delivery of all levels of a system
    • Passion for modern software development and operation, including agile, CI/CD, and infrastructure-as-code
    • Desire to learn and grow career as a Site Reliability Engineer
    • 2 or more years of experience

    Work remotely with our globally distributed team!

    We’re a distributed company with teammates across the world. For this role, we are hiring engineers to work remotely in the United States and through our affiliate, Continuous Labs, in the following Canadian provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan.

    How to apply

    Submit your application online via the Apply Now button. Please include a cover letter that describes why you're interested in working for CircleCI and summarize how your experience and career goals fit the qualifications for the position. 

    We know there’s no such thing as a “perfect” candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Staff Full Stack Software Engineer - Growth Activation

    CircleCI
    North America Only
    10 months ago

    Come join the world’s largest shared CI/CD platform, and help us drive the future success of our company! Our customers range from well-known household brands to small startups and everywhere in between, and we’re looking for engineers to help us excite more companies about our product. 

    We’re looking for an experienced engineer who brings strong technical skills as well as experience supporting Growth engineering, to lead the buildout of our Growth domain and -teams. In this role, you’d play a key role in driving the future success of our business, and work with your teammates and technical leadership every day to make our Growth engineering teams successful. You will drive technical strategy for the Growth domain and work with your team to implement and maintain it. You’ll mentor and coach your teammates and foster technical leadership on your team. You will instill a Growth mindset and culture of using data-driven decision making, small increments of work, and continuous learning and experimentation. Together with your team, you’ll learn new things every day, and iterate based on short feedback cycles and data which you’ll analyze to identify what works. 

    Our team:

    As the Growth team, our mission is to expose more users to the value they can get through using our product, and getting deeper into CI/CD with us. We dig deep into our users’ experience with CircleCI, and help them become more successful using our product. Focusing on our users’ onboarding experience, we hypothesize, build, analyze, and iterate together. We work hand in hand with our Product, Data, Design, Marketing, and Engineering teammates. Every day we challenge the status quo of our product in order to support our go-to-market teams and drive sustainable long-term growth for our entire company.

    Our position in the engineering team is unique: we work throughout the entire CircleCI product – across marketing sites, onboarding, all the way to our core CI/CD workflows – to help empower our users to deliver better software faster.

    What you’ll do:

    • Mentor & coach: You will regularly collaborate with the other growth engineers to expand their skills and support their career growth. 
    • Develop strategy and follow through on implementation with your team: You will conceive growth enablement strategies for the team, as well as for other Growth engineering teams together with technical leaders in the Growth domain, and implement them to allow teams to iterate faster.
    • Have business impact: You will conceive and execute experiments with the goal of learning more about how our users use our product, working with people across our entire company, always looking to increase your impact on our business. 
    • Foster a learning mindset and culture on your team: You will help the team embrace failure as a learning opportunity, are motivated by challenges, and celebrate the team successes.
    • Learn! You’ll learn something new about our product and our users every single day: through user feedback, data, and your work with your teammates. You’ll develop a deep understanding of how people use our product, what makes them successful, and how we can evolve our product to engage more organizations. You’ll learn how to drive revenue through engineering measures, how to get more customers to use our products and increase their engagement with us – key lessons for anyone interested in starting their own business one day. 
    • Run experiments and iterate quickly: Hypothesize, plan, architect, implement, analyze, A/B test, and rapidly iterate on features. 
    • Work with a collaborative, fast-moving team: Collaborate with, lead, and mentor your engineering teammates through planning, pairing, testing, and delivery of the features you build.
    • Take ownership of your work: As part of this role, you’ll participate in our team’s on-call rotation. 

    What we’re looking for:

    We’re looking for someone who has a learning mindset, is curious and highly motivated to learn something new everyday. They should also like to have impact on high visibility work for their business, and be someone with an audience-driven communication style. If this sounds like you, here’s the additional experience we’re looking for:

    • Technical skills: You are proficient in one or more of Go, C++, or Python, and are interested in using functional programming paradigms (we use Clojure, but it’s fine if you haven’t yet). You bring a basic understanding of frontend development (we use React, but it’s fine if you haven’t yet). You bring experience designing, building, and running distributed systems, and are focused on scalability. You have experience utilizing frameworks and tools that support quick experimentation, and experience improving those on Growth engineering teams. You consider technology a tool for solving users’ problems, and are interested in learning new technology when required. You can find our entire tech stack here.
    • Enabling Growth engineers: You are deeply invested in helping teams become more effective and investing in creating more leverage for them. You care about good testing practices, observability, and creating long-term scalable systems that your teams can rely on.
    • Growth engineering experience: You have experience as an entrepreneur, in a small startup, or on Growth engineering initiatives and teams.
    • Strong communication and collaboration skills: You enjoy working closely with your teammates, brainstorming and developing ideas together, and would be excited to collaborate on technical strategy with fellow leaders on our Growth teams, as well as to shape interaction patterns between Growth- and other Engineering teams. You have strong feedback skills and communicate openly with your team and are open to being wrong and having your mind changed.
    • A curious mind: You are motivated by your curiosity and deep desire to learn something new every day. You enjoy driving a culture of curiosity and discovery on our users’ experience with our product within your team, and helping your teammates make decisions based on data, paying attention to the big picture as well as small details.
    • Desire to impact the future of our business: You like working on high exposure projects and tasks, and are keen to have impact in a crucial business domain, and taking a leadership role in a team that will play an important part in shaping the future of our company.
    • Interest in moving fast: You’re experienced in the day-to-day practices of continuous delivery and agile development in a production environment. You favor regular, incremental delivery over perfection, and you seek optimizations that allow the team to quickly implement experiments, and are interested in driving a culture of quick experimentation, as well as implementation of the frameworks to allow for it, on your team. 
    • Adaptability: You’re comfortable with ambiguity and figuring things out as they evolve, change, and new requirements emerge. You’re good at managing the ambiguity of a small, rapidly-growing company: adjusting to changing priorities, making conscious tradeoffs when guidance is limited and information is incomplete, and instituting best practices from scratch when needed. You’re able to help more junior engineers work through ambiguous, complex tasks, and reduce ambiguity together with them to help them grow.  

    Work remotely with our globally distributed team!

    We’re a distributed company with teammates across the world. Our Growth teams are distributed across North America. For this role, we are hiring engineers to work remotely in the United States and through our affiliate, Continuous Labs, in the following Canadian provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan.

    CircleCI Engineering Competency Matrix

    This role will be for level E4 on our Engineering Competency Matrix, our internal career growth system for engineers. These are the minimum expectations for this position, but we are always willing to discuss bringing people on at more senior positions when appropriate. Read our blog post about the competency matrix to learn more.

    We know there’s no such thing as a “perfect” candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Technical Content Editor

    CircleCI
    USA Only
    10 months ago

    As Technical Content Editor, you’ll play an essential role in organizing and maintaining our guest writer program as we expand and grow our technical, tutorial content offerings. By editing our huge variety of technical tutorials  you will learn how to build every type of application in every language using every major framework. If this sounds great to you, we want you on our team! The ideal candidate for this role will be familiar with building basic applications, but they won’t need to be a programming expert. Code review is not a part of this role. 

    About Content Marketing at CircleCI:

    Content Marketing is responsible for telling CircleCI’s story, and engaging our audience of developers and business leaders with useful, actionable, and targeted content. Content is part of the Communications team within Marketing and oversees owned and contributed content, brand voice and tone for the company, and creating assets for both lead generation and brand awareness campaigns. We work closely with the Product Marketing team on launches, the Demand Generation/SEO team on targeting, as well as the Developer Relations team on creating the best technical content possible for our audience.

    What you’ll do:

    • Track and edit author submissions from guest writers in GitHub. This will include editing for readability and correctness (the person in this role will also work with a copyeditor).
    • Prepare, preview, and publish content to the blog
    • Manage author invoices and contracts
    • Refresh content to reflect changes in the UI or updates to features
    • Create new content topic ideas based off of a list of priority keywords

    What we’re looking for:

    • You’re eager to build any and every application on any and every platform in any language.
    • Excellent written communication + editing skills. Our audience is made up of developers; details like grammar matter.
    • A degree in Computer Science or similar is great, but just as good is 2+ years of professional writing experience in publishing/editing/blogging or other content-related fields with a focus on teaching technology. Technical writing experience for documentation would qualify, too.
    • Organizational skills. We publish five tutorials per month, and they could be from five different authors, with loads of details and boxes to check. Being able to track many moving parts is a must.
    • Ability to be self-directed and strategic: you can lay out a plan, articulate why that plan will deliver the highest value and impact, and execute. 
    • Excitement about technology. While you don’t need a computer science degree, you do need to be insatiably curious and enthusiastic about tech and developer tooling, because you’ll be reviewing content created to help developers leverage all the best tools and technologies to build world-class software. Experience in application development is fantastic, but the right curious and resourceful person would also succeed in this role.

    Bonus points:

    • Familiarity working in GitHub

    How to apply:

    We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open source project, write a blog, or have a presence on the web (GitHub, Twitter, Stack, etc.) we would love to hear about it.

    About CircleCI:

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital. Learn more at https://circleci.com.

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Engineering Manager - Growth

    CircleCI
    North America Only
    10 months ago

    Join the world’s largest shared CI/CD platform as an Engineering Manager and help us build one of our most exciting and fast-growing domains. In this role, you’ll build out and lead a first-class team of Growth engineers, with the goal to drive significant revenue growth for our company and collaborate with your team to influence the Growth engineering culture and build out this domain further. Our customers range from well-known household brands to small startups and everywhere in between, and we’re looking for an Engineering Manager who’s excited about helping us drive sustainable long-term growth for our entire company.

    Our team:

    We’re looking for an Engineering Leader to join our Growth Engineering domain and evolve this space together with us. As a leader in this space, you’ll work closely with Engineering Managers, Product Managers, and VP-level leadership to build on the strategy for Growth at CircleCI, define strategy for the Growth Engineering teams, and drive a culture of curiosity-driven experimentation, continuous learning and improvement on your teams. Together with your team, you’ll challenge the status quo of our product, in order to support our go-to-market teams and drive sustainable long-term growth for our business. 

    As the Growth team, our mission is to expose more users to the value they can get through using our product, and getting deeper into CI/CD with us. We dig deep into our users’ experience with CircleCI, and help them become more successful using our product. Our two existing Growth teams, Activation and Engagement, continuously analyze our users’ journey to educate and empower them on our platform over their first couple of months with us. 

    You'll be joining a creative, diverse, and analytical set of Growth teams that are driven by curiosity and continuous learning around our customers’ behaviors. Our position in the engineering team is unique: we work throughout the entire CircleCI product - across marketing sites, onboarding, all the way to our core CI/CD workflows - to help empower our users to deliver better software, faster. We value empathy for the customer experience, as well as driving business metrics and quantifying our lessons learned along the way. 

    What you’ll do:

    • Build out the Growth domain: You’ll collaborate with engineering- and Growth leadership and key stakeholders on the evolution of the domain overall, as well as the teams within it. The Growth domain is one of our fastest-growing spaces, and you’ll play a key role in shaping its evolution towards increasing the teams’ impact on our business. 
    • Build out and support the team: You’ll partner with our Recruiting team to attract, hire, onboard, and retain diverse top Growth engineering talent and build out our Growth engineering teams further, together with the rest of the Growth engineering management team. You build out a team culture that’s centered on open communication, strong feedback culture, quick experimentation, blameless learning, and embracing failure and learning from it. 
    • Support engineers’ growth: You’ll have direct reports ranging from junior-level to highly experienced engineers, and will be responsible for their performance and career growth. You’ll work with them to identify areas in our Engineering Competency Matrix where they’d like to focus their efforts, and support them through regular feedback, goal setting, and providing them with challenging work that drives value for our users and business. 
    • Drive experiments and utilize data to continuously improve: Partner with our Product Management team and Data Scientists/Analysts to support the team in continuously experimenting in alignment with our Growth strategy, and utilize data to review outcomes and adjust quickly as needed. 
    • Learning and Development: Develop people and the team through coaching, mentoring, and management support. Conduct regular 1:1s, goal setting, and feedback conversations with engineers to ensure their well-being and team health, and support them in their learning and development. Continuously work to improve inclusion and belonging on your team and throughout our organization.
    • Organizational work: Help us continuously improve and grow and build further support structures for our teams by driving broader organizational development and cross-cutting initiatives with the rest of our engineering management team.
    • Technical work: Help grow the expertise of your team’s performance and experimentation, in collaboration with the technical leaders on the team. We’re also looking for the Growth engineering teams to move from a more frontend-focused work setup to increasing work in the backend, and as the teams’ manager, you’d support your engineers on their journey to increasing their skills in this area. We don’t expect you to write or review code on a regular basis, so this role may not be for you if you will deeply miss those things. 
    • Support your team through on-call: As part of this role, you’ll periodically participate in our after-hours on-call rotation. 

    What we're looking for:

    • Team- and people development: You have at least three years of experience building and leading software development or operations teams and have managed teams that have built and shipped products at scale. Your experience includes hiring, supporting employee growth, and performance management. Experience leading teams in Growth-specific domains is a plus. 
    • Data-driven: You bring analytical skills and rely on data to make decisions about the best action to take, and are keen to monitor progress against key metrics, and do so quickly to be able to adapt as needed. You drive towards outcomes and assess any opportunity for its potential impact, and help your team do the same.     
    • Communication: You’re an effective communicator who enjoys driving a culture of open communication on your team. You have strong feedback skills and communicate openly with your team and are open to being wrong and having your mind changed. You’re proficient in English in verbal and written form. 
    • Delivery: You are knowledgeable about modern software engineering practices and how to apply them. You believe in agile and lean values. You’re experienced in the day-to-day practices of continuous delivery and agile development in a production environment, and in helping teams utilize them to support rapid experimentation. You favor regular, incremental delivery over perfection.  
    • Leadership: You are a service-oriented leader, an effective communicator and strong collaborator who emphasizes continuous learning, and you know what it takes to build strong, productive teams. You thrive on developing people and building inclusive teams. You are able to make hard decisions and tradeoffs, and thrive on a high level of responsibility and autonomy. You like working on high exposure projects and tasks, and are keen to have impact in a crucial business domain. 
    • Learning: You bring action orientation and a drive to continuously improve the teams you work with. You encourage a healthy work environment that’s both supportive and challenging.
    • Remote work: You are comfortable working on and leading a distributed team across multiple time zones (currently within North America). 
    • Adaptability: You’re comfortable with ambiguity and figuring things out as they evolve, change, and new requirements emerge, and you’re able to help your team adjust to changing priorities, making conscious tradeoffs when guidance is limited and information is incomplete, and instituting best practices from scratch when needed. Our company and customer base are rapidly growing and this means new information can lead to new processes and outcomes.

    Bonus points:

    • Experience as an entrepreneur, in a small startup, or working in/leading Growth Engineering teams is a plus.

    Work remotely with our globally distributed team!

    We’re a distributed company with teammates across the world. The team you’ll be leading is distributed across North America, supporting our internal teams and a global customer base. For this role, we are hiring an Engineering Manager to work remotely in the United States and through our affiliate, Continuous Labs, in the following Canadian territories: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Engineering Manager - Plans & Payments

    CircleCI
    North America Only
    10 months ago

    Come help us build the world’s most reliable and fastest growing CI/CD system! Our customers range from well-known household brands to small startups and everywhere in between. We’re growing at a high pace and we need you to help us scale further.

    CircleCI is looking for an engineering leader to help us shape a mission-critical domain: the future of our pricing infrastructure and applications. In this role, you’ll lead a team of engineers responsible for the system our customers use to pay for our services and ensure they can always keep building. 

    Our team

    We work behind the scenes to ensure a smooth experience for everyone involved in payment transactions. We are responsible for the proper handling of millions of dollars across thousands of daily transactions, and everyone is counting on us to deliver reliably and efficiently.

    We work hand in hand with our Product, Revenue, Data, Customer Success, and Finance teams to improve our product. At the same time, we’re there to maintain compliance and cleanliness in our data and records and protect our bankrolls:

    • We help our customers manage their payments and credits with us, and provide visibility into usage for them. 
    • We help our teammates in the Customer Success teams respond to customer inquiries, and help teams across our company have the tools and information they need to be able to act fast when our customers need help. 
    • We wrangle lots of details and even more numbers. 

    Our mission is to ensure that our customers can conveniently pay us in a way that feels aligned with that value. We do this by enabling customers to optimize the value of the CircleCI platform through usage transparency and easy billing.

    About this role

    We’re looking for an engineering manager to lead a fast moving product engineering team delivering a product which supports a broad range of our customers, from a free Open Source plan to small, fast-growing startups, to huge enterprise businesses. This is a unique opportunity to have impact at scale in one of our most critical business domains, in a role where you’ll develop engineers, guide careers, organize projects, be accountable for technical delivery, and empower this distributed team of engineers. 

    Beyond working with our wonderful team, you’ll get to work closely with our partners in the Product organization, as well as stakeholders across our entire company, ranging from individual contributors in other departments to C-level Executives. You’ll be working with a stack of tech and tools that includes (but is not limited to) Clojure, Looker, Datadog, and many more, and working at a scale that creates fun and challenging problems. If you like solving problems at scale, are a systems thinker and bring strong business acumen, this role could be an exciting opportunity for you. 

    We’re looking for someone who’s keen on helping us advance our capabilities as a team in topics like stakeholder management, product thinking, delivery excellence, capacity planning, scalability, and incremental value delivery, and who’s interested in helping us support the strategic evolution of this domain. 

    The team you’ll lead and help grow is a talented and diverse group of currently 7 engineers focused on providing a highly reliable and high performing payment system used by our customers across the globe. This team is responsible for all aspects of this system including new feature development, maintenance, infrastructure, and automation, as well as responding to urgent customer needs.

    NOTE: This role includes mandatory periodic after-hours on-call work.

    What you’ll do in this role:

    • Support the team: You’ll collaborate with engineering leadership and key stakeholders on longer-term, strategic planning as well as seeing out the execution of those initiatives.
    • Support engineers’ growth: You’ll have direct reports ranging from junior-level to highly experienced engineers. You’ll be responsible for their performance and career growth. You’ll work with them to identify areas in our Engineering Competency Matrix where they’d like to focus their efforts, and support them through regular feedback, goal setting, and providing them with challenging work that drives value for our users and business. 
    • Collaborate with leaders across the organization: You’ll work with leaders in every department - Revenue, Finance, Marketing, Product, Engineering, and more - to help solve for the needs of our rapidly growing company. 
    • Learning and Development: Attract, onboard, and retain diverse top talent. Develop people and the team through coaching, mentoring, and management support. Conduct regular 1:1s, goal setting, and feedback conversations with engineers to ensure their well-being and team health, and support them in their learning and development. Continuously work to improve inclusion and belonging on your team and throughout our organization.
    • Organizational work: Help us continuously improve and grow; and build further support structures for our teams by driving broader organizational development and cross-cutting initiatives with the rest of our engineering management team.
    • Drive delivery: Partner with our Product Management team to support the team in continuously delivering user value incrementally. Drive longer-term strategic improvements and investments in buildout and improvement of our plans & payments system and its reliability. 
    • Technical work: Help grow the expertise of your team’s performance, reliability, resilience, scalability, maintainable architecture, and experimentation, in collaboration with the technical leaders on the team. We don’t expect you to write or review code on a regular basis, so this role may not be for you if you will deeply miss those things. 

    What we're looking for:

    • People development: You have at least three years of experience building and leading software development or operations teams and have managed teams that have built and shipped products at scale. Your experience includes hiring, supporting employee growth, and performance management. 
    • Stakeholder management: You have a track record of collaborating closely with and managing stakeholders across different functions, levels, roles, and backgrounds. You work very well cross-functionally, and feel comfortable working closely with Customer Success Engineers or Accountants, as well as talking to Executives. 
    • Communication: You’re an effective communicator who’s able to convey and tailor important information to a broad variety of audiences and create and maintain shared understanding. You bring strong feedback skills to your team. You’re proficient in English in verbal and written form. 
    • Systems & Product thinking: You bring strong product and systems thinking: you thrive on developing a deep understanding of complex, interconnected systems at the technical and operational level, and on working with your team to evolve these over time. You know what it takes to build great products that customers enjoy using, and enjoy collaborating with your team to continuously make those better.  
    • Delivery: You are knowledgeable about modern software engineering practices and how to apply them. You believe in agile and lean values. You have a track record of using these methods in practice to continuously deliver business value, and of ensuring visibility of delivery progress to a variety of stakeholders. 
    • Impact-driven: You are able to own delivery for your team, provide visibility into it, and be accountable for it. You rely on data to make decisions about the best action to take, and are keen to monitor progress against key metrics. You drive towards outcomes and assess any opportunity for its potential impact, and help your team do the same.  
    • Leadership: You are a service-oriented leader, an effective communicator and strong collaborator who emphasizes continuous learning, and you know what it takes to build strong, productive teams. You thrive on developing people and building inclusive teams. You are able to make hard decisions and tradeoffs, and thrive on a high level of responsibility and autonomy.
    • Learning: You bring action orientation and a drive to continuously improve the teams you work with. You encourage a healthy work environment that’s both supportive and challenging.
    • Remote work: You are comfortable working on and leading distributed teams across multiple time zones. 
    • After-hours on-call: You’re willing to provide periodic after-hours on-call support for your team.
    • Adaptability: You’re comfortable with ambiguity and figuring things out as they evolve, change, and new requirements emerge. Our company and customer base are rapidly growing and this means new information can lead to new processes and outcomes.

    We know there’s no such thing as a “perfect” candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    Work remotely with our globally distributed team!

    We’re a distributed company with teammates across the world. The team you’ll be leading is distributed across North America, supporting our internal teams and a global customer base. For this role, we are hiring an Engineering Manager to work remotely in the United States and through our affiliate, Continuous Labs, in the following Canadian territories: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    DevOps Customer Engineer

    CircleCI
    North America Only
    10 months ago

    As a DevOps Customer Engineer at CircleCI, you will be responsible for providing world class post-sales technical leadership to our client base. Working directly with customers, you will be the subject matter expert on both the CircleCI platform and continuous integration and deployment as a general practice. You will be responsible for delivering value by driving adoption of CircleCI across the client’s enterprise.

    The successful candidate for this job will have a strong technical aptitude along with a strong self-starting, proactive mentality as well as the ability to create and maintain deep, lasting relationships with customers.  You’re going to be dealing with very technical users and complex issues, but you’re also tasked with creating excitement and loyalty in the customers you interact with.

    About Customer Engineering at CircleCI

    CircleCI’s Customer Engineering organization’s goal is to make life easier for our customers and leave them with the “wow” experience of building and testing their applications with ease. Customer Engineering works with customers to understand their technical and business needs and requirements—from onboarding to implementation to scale. Customer Engineering currently comprises Customer Success Engineering (your team), Solutions Engineering (your pre-sales counterparts), and Support Engineering. There is opportunity for both horizontal and vertical growth and promotion within as well.

    What you’ll do:

    • Work closely with customers to help them setup CircleCI, both on circleci.com and in their own private cloud, including any custom setup they may need
    • Partner with your Customer Success Manager to onboard and support our customers as well as act as the dedicated technical point of contact
    • Be creative and scrappy in solving customer technical problems and answering customer questions
    • Build best practices for onboarding across different technologies
    • Act as the voice of the customer and use customer feedback to help Product and Engineering improve the product
    • Code and commit relevant upgrades and changes to the CircleCI codebase
    • Work closely with the Product and Engineering teams to improve the customer experience across the whole platform
    • Become an expert on the CircleCI solution

    What we're looking for:

    • 3+ years of technical product support, engineering, or experience deploying software in the enterprise
    • Experience working directly with customers to debug common errors
    • You can tie business problems to technical solutions and understand technology value propositions
    • Demonstrated and proven capacity to quickly absorb new concepts and technologies
    • You have spent a decent amount of time using and scripting *nix
    • Git and GitHub knowledge required
    • You’ve developed and maintained an app or two in a high-level programming language
    • You believe that the best way for all to succeed is to honestly discuss product and company abilities and limitations with customers
    • Strong ops / infrastructure knowledge, especially networking and security
    • Great relationship building skills and a good people person
    • Exceptional written and oral communication skills

    Bonus points!

    • Experience with build, test, and deployment automation, either as a practitioner or in a customer-facing role
    • Ability to troubleshoot networking issues that may prevent communication between different components
    • Working knowledge of Docker or Linux containers
    • Experience with popular web app frameworks (e.g. Rails, Django) and/or mobile app development (iOS, Android)
    • Knowledge of Go and Clojure a plus!
    • Experience using and automating a major IaaS like AWS, GCP, or Azure
    • Management of autoscaling technologies (e.g. launch configurations in AWS)
    • Familiarity deploying and debugging distributed systems. Familiarity with Nomad, specifically, a plus!

    How to apply

    If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (Twitter, Quora, Linkedin, etc.) we would love to hear about it.

    We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    Founded in 2011 and headquartered in San Francisco with a global remote workforce, CircleCI is venture-backed by Scale Venture Partners, Threshold Ventures (formerly DFJ), Baseline Ventures, Top Tier Capital, Industry Ventures, Heavybit, Harrison Metal Capital, Owl Rock Capital Partners, and NextEquity Partners.

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Manager of Community & Partner Engineering

    CircleCI
    North America Only
    10 months ago

    CircleCI is building a vibrant ecosystem of assets, partners, and integrations that allows our users to leverage those items to accelerate their ability to achieve a specific use case.  The goal is to continue to expand this library of assets and allow customers, partners, and the community to both contribute and consume them.  CircleCI is seeking a Community & Partner Engineering Manager to lead the team that builds, manages, and supports these technical assets and the way that they are presented to users.  Examples of these assets that extend the core CircleCI platform include the emerging ecosystem around orbs, our new package manager for CircleCI configuration, and our fleet of Docker convenience images, used every day in thousands of CircleCI pipelines.

    As Manager you will take ownership of engineering assets and efforts that help developers get started on our platform more successfully, and improve the integration of our platform with partner technologies. You will oversee delivery of a team of 5 to 10 engineers, aligning vision and ensuring successful execution.  You will work with our Product Management organization to ensure these assets are presented in the most effective manner to ensure they can be easily discovered, and quickly implemented.  

    About Community and Partner Engineering at CircleCI

    Community and Partner Engineering falls under CircleCI’s Customer Engineering organization, alongside our Solutions Engineering, Success Engineering, and Support Engineering teams. Community and Partner Engineering will build a strong understanding of the developer community and the DevOps Technology ecosystem and will confidently communicate with and provide first class support to CircleCI customers and technology partners.

    We care deeply about diversity and inclusivity. We carefully consider every applicant that takes the time to apply.

    What you'll do:

    • Manage a team of 5-10 engineers
    • Develop deep understanding of how people use CircleCI and partner technologies to automate their CI/CD workflows
    • Serve as the technical lead and owner of technical strategy for all Community and Partner assets, collaborating closely with Business Development, Marketing, Product, and Engineering teams.
    • Support 
    • Collaborate closely with Product and Engineering teams to help influence product roadmap based on market/customer and partner/community requirements, particularly focused on Orb and Docker image capabilities
    • Work closely with Solutions Engineers, Success Engineers, and Support Engineers to ensure that community and partner assets are promoted appropriately, and given proper support
    • Stay on top of industry news, technology products, platforms, new CircleCI features, and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise
    • Develop and launch new sales products and customer integrations to our internal teams and customer community
    • Partner closely with our customer success teams to ensure continuity of an amazing customer experience—for life
    • Participate in strategic discussions about the direction of our partner program and how to most effectively leverage partners to drive commercial outcomes
    • Manage a team of engineers that work with partners directly to demonstrate integration approaches, train their engineers, and debug problems

    What we're looking for:

    • Experience using Git and GitHub, or other version control systems
    • Experience using continuous integration and deployment platforms (like, for example,CircleCI) and automated build/test/deploy systems in general
    • Knowledge and awareness of successful ecosystems, and the effective measures needed to ensure a vibrant community of contribution
    • Proficiency in multiple programming languages that should ideally include Bash (or shell scripting alternative), as well as at least one common scripting language (JavaScript, Python, Ruby, etc.)
    • Experience with image packaging tools like Hashicorp Packer
    • Strong skills around Linux (Ubuntu, Debian, etc.), containerization/virtualization (Docker, virtual machines). Bonus if you're also familiar with macOS and/or Windows.
    • Use and automation of infrastructure for at least one major cloud provider (AWS, GCP, Azure)
    • Hands on expertise developing community and partner assets
    • Strong customer-facing skills (communication, empathy, technical writing)

    Bonus points!

    • Experience with build, test, and deployment automation
    • Familiarity with Golang, and/or React/Javascript Experience with popular web app frameworks (e.g. Rails, Django) and/or mobile app development (iOS, Android)
    • You can tie business problems to technical solutions and understand technology value propositions
    • Demonstrated and proven capacity to quickly absorb new concepts and technologies
    • You’ve thrown together an app or two in a high-level programming language
    • Strong ops / infrastructure knowledge, especially networking and security

    How to apply

    If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (Twitter, Quora, Linkedin, etc.) we would love to hear about it.

    We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

    Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital. Learn more at https://circleci.com.

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Account Executive

    CircleCI
    USA Only
    11 months ago

    Please note that we’re currently not actively hiring for Account Executive, but we'd still love to hear from you if you're interested. We do strongly encourage you to apply and once we resume hiring, we will review your application and reach out directly!

    As an Account Executive at CircleCI, you are an ambitious, intellectually curious, and results driven individual who understands our product in-depth and is passionate about communicating its value to customers. 

    You’ll be responsible for driving the sales process with prospective customers as well as expansion within existing accounts. You will be managing the entire sales cycle - from prospecting through to qualification, negotiation and close - with decision-makers in Engineering departments across various verticals. You'll work closely with cross-functional teams to help influence product roadmap based on market and customer requirements.

     What you’ll do:

    • Establish and develop a strategy for identifying and closing net new sales opportunities
    • Prospect into targeted accounts within a defined territory
    • Leverage the Challenger sales methodologies to execute on deal strategies
    • Perform with the utmost integrity - CircleCI believes honesty with our customers is in everyone’s best interest
    • Continuously work to stay on the cutting edge of industry and market trends
    • Collaborate effectively with internal partners including sales development, solution engineers, customer success, and product managers
    • Demonstrate ability to use data and insights to overcome objections and craft a compelling solution
    • Build and develop long-term strategic relationships with prospects and existing accounts to ensure customer satisfaction and renewals
    • Organize and manage your pipeline leveraging platforms including Salesforce, Outreach.io, etc
    • Accelerate customer adoption
    • Manage contract negotiations
    • Achieve goals in closed business, pipeline generation, and leading indicators to ensure the account executive and the companies continue to exceed targets

    What we’re looking for:

    • 2+ years of SaaS sales experience
    • Curiosity for the DevOps ecosystem and some familiarity with technical concepts and their business value
    • A team player that will thrive in our fluid, fast-paced, dynamic, scaling environment
    • Ability to operate with a sense of urgency and values accountability
    • Demonstrate strong interpersonal skills (written and verbal) and organizational skills
    • Record of meeting and exceeding sales quotas 
    • Experience with CRM systems (Salesforce preferred)
    • Inside sales experience with limited travel requirements 
    • Preference for experience selling to Engineering Leadership (CTO, VP of Eng, etc)
    • Bachelor's degree preferred

    CircleCI is the leader in the Continuous Integration and Continuous Deployment space, a cornerstone of the DevOps movement.  This is an exciting opportunity to grow your career, as our customer base continues to expand globally. 

    How to apply

    If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (Twitter, Quora, Linkedin, etc.) we would love to hear about it.

    We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital. Learn more at https://circleci.com.

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Salesforce System Administrator II

    CircleCI
    North America Only
    11 months ago

    CircleCI is looking for an exceptional Salesforce System Administrator II to join our Revenue Operations team where you will be responsible for applying defined best practices and procedures to design, implement, build, test, document and support the configuration of Salesforce.com and integrated systems in order to support business strategies and objectives. 

    The Salesforce System Administrator role is the perfect opportunity for someone who has working experience as a Salesforce Administrator to work with the latest Salesforce features while supporting multiple cross functional teams with configuration, integration and data integrity. 

    The ideal candidate is someone who has a passion for learning and performs a variety of high velocity tasks while also managing the expectations and needs of their stakeholders. This role is vital to CircleCI’s significant growth plans, and we are looking for someone who is dedicated, loves technology, fun and willing to help CircleCI maintain a robust and clean Salesforce organization.

    About Revenue Operations at CircleCI:

    The Revenue Operations team at CircleCI plays a pivotal role for our cross functional teams by providing solutions and support for systems and processes. The team is responsible to drive growth through operational efficiency and keep all teams accountable to revenue. We break down silos between departments as well as drive performance across business units by shipping quality work, closing the loops and driving adoption to new processes that allow us to scale.

    What you’ll do:

    • Gather, understand and solution Salesforce.com and Sales Cloud technical requirements, system configuration and user requirements
    • Work with internal customers and stakeholders implement configuration changes including: definition of workflow and approval processes, flows, process builder and custom object implementation
    • Provide ongoing support and system administration to quickly fix issues with Salesforce.com
    • Implement, and integrate technology tools into a solution to support our business unit stakeholders, and be able to brainstorm new integration processes as business needs change
    • Consolidate and deduplicate data
    • Integrate and configure Salesforce connected apps (examples: Stripe, Docusign, Lead Data, Outreach and Zendesk)
    • Keep up to date with Salesforce releases, features and best practices and make recommendations to management regarding implementation as appropriate
    • Help to Develop and maintain training materials and training curriculum

    What we're looking for:

    • 2+ years of experience working as a Salesforce Administrator or Business Systems Analyst with Salesforce experience
    • Salesforce Certified Administrator certification a plus but not required
    • Expertise in Microsoft Office, Google Suite
    • Understanding of Apex, Visualforce, and JavaScript capabilities is a plus!
    • Understanding of Salesforce Sales Features and Salesforce Change Management
    • Experience in supporting, designing, and configuring Salesforce.com
    • Very strong attention to detail
    • Excellent communication skills
    • Strong at problem-solving, having the ability to determine root cause problems and implement solutions
    • Quick and well-coordinated, shows the ability to multitask and prioritize based on shifting business needs
    • Able to work independently and meet deadlines
    • Analytically strong with excellent written and verbal communications skills
    • Self-motivated Salesforce evangelist who thrives in a fast-paced environment
    • Able to manage multiple Salesforce initiatives simultaneously
    • Experienced with all phases of the system development life cycle
    • Adaptable to new concepts and situations
    • A strong team player and collaborator 

    How to apply:

    We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open source project, write a blog, or have a presence on the web (GitHub, Twitter, Stack, etc.) we would love to hear about it.

    About CircleCI:

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital. Learn more at https://circleci.com.

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Senior Data Analyst for Product

    CircleCI
    USA Only
    11 months ago

    As a Senior Data Analyst for Product at CircleCI, you will:

    • Lead all things data for a team in our Product organization
    • Deeply understand what drives our customers and products
    • Analyze large, rich data sets
    • Improve our product to help 100,000+ developers build and deliver software faster
    • Build our product analytics practice

    About Product’s Data Science and Analytics team at CircleCI

    You will be a member of CircleCI's 8-person data science and analytics team reporting to our director. The data science and analytics team is focused on improving our product experience and building a data-driven product culture.

    You will be embedded into a CircleCI product team. Your team will be led by a Product Manager and will span Product, Design, and Engineering. The team is chartered to deliver measurable improvements to specific CircleCI products and services. You will be the product team’s lead for all things data. 

    What you’ll do:

    • Be a brilliant analyst: Turn business problems into research plans. Leverage data from our data lake, data warehouse, source systems, and third parties. Work confidently with clean and messy data. Assess, clean, and explore our data. Soundly use statistics and probability. Tell compelling stories. Build impactful visualizations. Present insights to peers and executives. Drive action and outcomes. Turn repetitive analyses into dashboards.
    • Support a product team: Partner with product managers. Build context and ask smart questions. Brainstorm ideas, experiments, and hypotheses. Build data-driven business cases. Help set team goals. Define, document, monitor, and forecast key metrics. Perform root cause analyses on key metrics. Define requirements for developers to improve data instrumentation.  Build data pipelines and tables.
    • Understand our product and customers: Analyze product features, journeys, and life cycles. Drive conversion, engagement, and efficiency across our product funnel. Improve activation, monetization, engagement, and retention. Identify important customer characteristics and behaviors. Improve segmenting and cohorting.
    • Leverage a growth toolkit: Define the models, paths, and loops of growth for your product. Identify and prioritize opportunities for incremental improvements. Work in cycles of build, measure, and learn. Define, implement, and interpret A/B tests and other experiments. Educate stakeholders on statistical validity. 
    • Improve our analytics culture: Scale success. Celebrate failing fast. Mature from one-off tactics to repeatable processes. Embrace not just quantitative insights but also qualitative; not just analytics, but also creative thinking. Define requirements for data engineering to improve data transformation, automation, and analytics capabilities. 
    • Build our analytics practice: Develop, coach, and mentor teammates.  Define, implement, and improve processes to scope work, conduct analyses, ensure rigor, share insights, and communicate clearly. Improve the team’s abilities to design experiments, test hypotheses, and reproduce analyses.  Be a thought leader for product analytics.

    What we're looking for:

    • 6 years of analytics experience: At least 6 years of analytics experience. Prior experience in an analytics role specifically focused on product or growth is highly preferred
    • Experience at a high-growth company: Analytics experience with high-growth businesses. Ideally, those with well-defined, product-enabled funnels and complex, high-volume customer flows.
    • Technical education: A bachelor’s degree in a technical or quantitative field (e.g., Analytics, Computer Science, Data Science, Economics, Engineering, Finance, Mathematics, or Statistics). A similar Master’s degree is a bonus.
    • Proficiency across analytics tools: Deep experience with analytical SQL queries (e.g., inner/left/right joins, CTEs, and window functions). Experience scripting in a notebook environment, preferably using Python, Pandas, and Jupyter. A desire to grow your modeling, machine learning, and data science skills. Familiarity with basic statistics (e.g., descriptive statistics, experiments, significance testing, and linear regression). Experience with a major analytics/visualization platform (e.g., Tableau or Looker). 
    • Proficiency across growth tools: Productive with growth tools. Specifically a product or events analytics platform (e.g., Google Analytics, Amplitude, or Segment) and an A/B testing tool (e.g., Optimizely, VWO, or a home-grown implementation).
    • Right soft skills: Passion for data, discovery, and problem-solving. Curious; confident; open to questioning assumptions and being questioned. Effective communicator across technical and business audiences. Able to manage stakeholder expectations and work with hands-on executives. Entrepreneurial; fast-moving; able to balance vision and execution; and not easily discouraged. An instinct for value and focused on the incremental.

    You can work remotely anywhere in North America. You also have the option to work out of our San Francisco, Denver, Boston or Toronto offices. CircleCI is a distributed company with team members across 50+ cities and 13 countries.

    How to apply

    If you’re interested in joining the team at CircleCI, please send a resumé and a cover letter if you’d like to let us know describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (GitHub, Twitter, Stack, etc.) we would love to hear about it.

    We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital. Learn more at https://circleci.com.

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Data Analyst for Product

    CircleCI
    North America Only
    11 months ago

    As a Data Analyst for Product at CircleCI, you will:

    • Lead all things data for a team in our Product organization
    • Deeply understand what drives our customers and products
    • Analyze large, rich data sets
    • Improve our product to help 100,000+ developers build and deliver software faster

    About Product’s Data Science and Analytics team at CircleCI

    You will be a member of CircleCI's 8-person data science and analytics team reporting to our director. The data science and analytics team is focused on improving our product experience and building a data-driven product culture.

    You will be embedded into a CircleCI product team. Your team will be led by a Product Manager and will span Product, Design, and Engineering. The team is chartered to deliver measurable improvements to specific CircleCI products and services. You will be the product team’s lead for all things data. 

    What you’ll do:

    • Be a brilliant analyst: Turn business problems into research plans. Leverage data from our data lake, data warehouse, source systems, and third parties. Work confidently with clean and messy data. Assess, clean, and explore our data. Soundly use statistics and probability. Tell compelling stories. Build impactful visualizations. Present insights to peers and executives. Drive action and outcomes. Turn repetitive analyses into dashboards.
    • Support a product team: Partner with product managers. Build context and ask smart questions. Brainstorm ideas, experiments, and hypotheses. Build data-driven business cases. Help set team goals. Define, document, monitor, and forecast key metrics. Perform root cause analyses on key metrics. Define requirements for developers to improve data instrumentation.  Build data pipelines and tables.
    • Understand our product and customers: Analyze product features, journeys, and life cycles. Drive conversion, engagement, and efficiency across our product funnel. Improve activation, monetization, engagement, and retention. Identify important customer characteristics and behaviors. Improve segmenting and cohorting.
    • Leverage a growth toolkit: Define the models, paths, and loops of growth for your product. Identify and prioritize opportunities for incremental improvements. Work in cycles of build, measure, and learn. Define, implement, and interpret A/B tests and other experiments. Educate stakeholders on statistical validity. 
    • Improve our analytics practices: Scale success. Celebrate failing fast. Mature from one-off tactics to repeatable processes. Embrace not just quantitative insights but also qualitative; not just analytics, but also creative thinking. Define requirements for data engineering to improve data transformation, automation, and analytics capabilities. 

    What we're looking for:

    • 3 years of analytics experience: At least 3 years of analytics experience. Prior experience in an analytics role specifically focused on product or growth is highly preferred
    • Experience at a high-growth company: Analytics experience with high-growth businesses. Ideally, those with well-defined, product-enabled funnels and complex, high-volume customer flows.
    • Technical education: A bachelor’s degree in a technical or quantitative field (e.g., Analytics, Computer Science, Data Science, Economics, Engineering, Finance, Mathematics, or Statistics,). A similar Master’s degree is a bonus.
    • Proficiency across analytics tools: Deep experience with analytical SQL queries (e.g., inner/left/right joins, CTEs, and window functions). Experience scripting in a notebook environment, preferably using Python, Pandas, and Jupyter. A desire to grow your modeling, machine learning, and data science skills. Familiarity with basic statistics (e.g., descriptive statistics, experiments, significance testing, and linear regression). Experience with a major analytics/visualization platform (e.g., Tableau or Looker). 
    • Proficiency across growth tools: Productive with growth tools. Specifically a product or events analytics platform (e.g., Google Analytics, Amplitude, or Segment) and an A/B testing tool (e.g., Optimizely, VWO, or a home-grown implementation).
    • Right soft skills: Passion for data, discovery, and problem-solving. Curious; confident; open to questioning assumptions and being questioned. Effective communicator across technical and business audiences. Able to manage stakeholder expectations and work with hands-on executives. Entrepreneurial; fast-moving; able to balance vision and execution; and not easily discouraged. An instinct for value and focused on the incremental.

    You can work remotely anywhere in North America. You also have the option to work out of our San Francisco, Denver, Boston or Toronto offices. CircleCI is a distributed company with team members across 50+ cities and 13 countries.

    How to apply

    If you’re interested in joining the team at CircleCI, please send a resumé and a cover letter if you’d like to let us know describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (GitHub, Twitter, Stack, etc.) we would love to hear about it.

    We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster. 

    Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital. Learn more at https://circleci.com.

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • CircleCI logo

    Associate Support Engineer

    CircleCI
    Europe Only
    11 months ago

    As an Associate Support Engineer, you are responsible for providing world-class post-sales technical assistance to our client base by quickly triaging, providing documentation, escalating issues, and coordinating responses across teams. As part of the Customer Engineering organization, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences, and will act as the Voice of the Customer to help drive improvements that will ensure our customers’ success with CircleCI.

    You will be the first point of contact for new technical questions and requests for assistance that our customers register in our support ticketing system. You will work with the rest of the Support team to level up your technical knowledge and help to establish a customer community to enhance the experience of our customers. For this role, you will need to have a strong interest to grow in technical capability, along with a strong self-starting, dedicated mentality and the ability to maintain empathy for customers. You’re going to be dealing with very technical users and complex issues, but you’re also tasked with creating excitement and loyalty in the customers you interact with. 

    About Customer Engineering at CircleCI

    CircleCI’s Customer Engineering organization’s goal is to make life easier for our customers and leave them with the “wow” experience of building and testing their applications with ease. Customer Engineering works with customers to understand their technical and business needs and requirements—from onboarding to implementation to scale. The Customer Engineering department consists of Solutions Engineering (pre-sales), DevOps Customer Engineering ( post-sales for large accounts), and Support Engineering (post-sales ticket based support for all customers). There is opportunity for both horizontal and vertical growth, and promotion within Customer Engineering and the CircleCI organization.

    What you’ll do:

    • Work closely with customers to help them resolve tickets
    • Work across Customer Engineering and Customer Success teams to provide excellent customer service
    • Author Knowledge Articles that contribute to our self-serve support portal
    • Act as the voice of the customer and use customer feedback to help Product and Engineering improve the product
    • Be creative and scrappy in solving customer technical problems and answering customer questions
    • Become an expert on the CircleCI solution
    • Participate in on-call rotation as needed

    What we’re looking for:

    • Entry level role with interest in technical product support or engineering
    • Experience working directly with customers
    • Demonstrated and proven capacity to quickly absorb new concepts and technologies
    • You are familiar with *nix
    • You know how to work with Git in general and ideally GitHub in particular
    • You believe that the best way for all to succeed is to honestly discuss product and company abilities and limitations with customers. We do not oversell at CircleCI
    • Interest in ops/infrastructure knowledge
    • Great relationship building skills and a good people person
    • Exceptional written and oral interpersonal skills
    • You can tie business problems to technical solutions and understand technology value propositions

    Bonus points!

    • Experience with Zendesk
    • Familiarity with a coding language such as Go, Clojure, Java, Python, etc. 
    • Familiarity of Docker or Linux containers
    • Familiarity of iOS application testing and codesigning
    • Experience with account management 

    If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (Twitter, Quora, Linkedin, etc.) we would love to hear about it.

    We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    How to apply

    If you’re interested in joining the team at CircleCI, please send a resumé and cover letter describing what inspires you and why you think you are a good fit for the team. If you contribute to an open-source project, write a blog, or have a presence on the web (Twitter, Quora, Linkedin, etc.) we would love to hear about it.

    We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. CircleCI welcomes those who are enthusiastic about learning and evolving, so however you identify and whatever your background, if this looks like a role where you could do work that excites you, we hope you’ll apply.

    About CircleCI

    CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

    Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital. Learn more at https://circleci.com.

    CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.