Project Manager IV at CentralSquare Technologies

Project Manager IV

• Remote – US

About CentralSquare Technologies

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. We serve over 7,500 organizations in North America, from large cities to counties and towns of every size. We provide software for managing public safety (#1 market share) and public administration (#2 market share), enabling first responders to do their jobs as effectively and safely as possible. Learn more by visiting www.CentralSquare.com.

Job Description

The Project Manager is responsible for the overall planning, directing, and coordination of project activities and resources for assigned projects. These projects may involve the implementation of a combination of Software, Hardware, and services within the organization. The Project Manager is responsible for the successful on-time completion of projects and for managing interactions between different internal departments, as well as clients and vendors. This role works with minimal supervision with latitude for independent judgment. The work performed in this role will directly impact the productivity and effectiveness of the project team and resulting in customer satisfaction. The project manager serves as the primary contact for our clients throughout their software implementation projects.

Job Duties

• Initiates, plans, executes, controls, and closes projects
• Assembles the project team, assigns individual responsibilities, identifies appropriate resources needed, and develops the schedule to ensure the timely completion of the project
• Subject Matter Expert knowledge of the Implementation Process and contractual language
• Acts as a mentor to the PM team and helps train new hires
• Leads technical discussions between product and operations on process improvement for specific modules
• Drives and refines the process
• Works on the most challenging and large-scale projects with minimal supervision
• Assists other PMs on escalations when needed
• Maintains current and identifies new project management tools and/or software to increase productivity
• Leads large group meetings on process and product

Skills & Requirements

Job Requirements

• 5+ years of experience in Project Management
• B.A. or B.S. degree with PMP and/or CSM certifications; Master’s degree preferred
• Advanced skills in project management and implementation processes and methodologies (including but not limited to PMBOK and SCRUM)
• Demonstrated leadership experience in managing complex teams and clients while mentoring and driving seamless collaboration
• Proven track record contributing, creating, and implementing project management processes and methodologies
• Advanced experience and proficiency in deploying, configuring, and/or managing various PM tools for the management of schedules, milestones, risks, issues, forecasts, and revenue.
• Ability to work independently and in a team environment, and to share knowledge with others
• Good communication skills with a customer service focus
• Ability to comfortably and effectively present to audiences of various sizes
• Competencies: Innovation Management and Managing Vision and Purpose
• Manages a strategic portfolio including high revenue engagements with little to no supervision