CRM Manager at Numerator

CRM Manager

• Remote – US
• Product Management
• Full Time
• 558244

Numerator is a data and tech company bringing speed and scale to market research. Headquartered in Chicago, IL, Numerator has more than 2,000 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change. The majority of Fortune 100 companies are Numerator clients.

Here at Numerator, we’ve made all corporate roles have maximum flexibility between office and remote work, except for rare situations when the role requires coming into an office regularly. In those situations, the recruiter of that role will clarify at the beginning of the process if that is the case. In fully remote situations, the company will provide technical equipment necessary to be successful in the role. In addition to maximum flexibility of return-to-office, the company also provides generous PTO, Internally Quiet Focus Time, and other recharge efforts to give time back to employees.

Job Description

We are looking for a mobile CRM manager to join the Consumer Apps team. This role will partner closely with cross functional teams such as Apps Product Owners, Apps Engineering, & Apps Data Science, to identify growth opportunities to drive user engagement & conversion for Receipt Hog.

The ideal candidate has experience running CRM campaigns for a mobile app in the past. We are entering a growth stage and this candidate must be able to hit the ground running with our CRM program and platform.

Responsibilities

• Execute a best-in-class North American mobile CRM strategy to achieve user engagement and conversion goals
• Channel management includes but is not limited to Email, Push Notifications, In-App Notifications, Remarketing Ads, Social Media Content Management etc.
• Lead the implementation of communication strategies aimed at improving new user conversion.
• Lead the implementation of communication strategies aimed at improving existing user retention.
• Work closely with Data Science to build Churn prediction models.
• Work closely with Consumer Apps UX & Product Owners to build communication campaigns aimed at driving adoption into new product features
• A/B testing lifecycle journeys and communications
• Build automation into our user communications.
• You will own CRM performance reporting

Skills & Requirements

• Must have experience with direct to consumer mobile app CRM
• Must have direct experience with CRM platforms. Experience with Braze is a big plus. We use Braze to execute our email, push, and in app communications
• 1+ years experience managing mobile app CRM channels
• Very Strong written and oral communication skills
• Experience with A/B testing communications

In return, we offer the promise of a competitive starting salary (with bonus opportunity from day one), comprehensive benefits, unlimited paid time off, and a unique culture that encourages team members to grow and expand their role commensurate with their abilities.

For all jobs:If this sounds like something you would like to be part of, we’d love for you to apply! Don’t worry if you think that you don’t meet all the qualifications here. The tools, technology and methodologies we use are constantly changing and we value talent and interest over specific experience.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.

For remote jobs:While this position can be remote, Numerator is only able to hire in many, but not all, states and provinces. In certain cases, if you are not located in a specific area where Numerator is able to hire, you may not be eligible for employment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.