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Logistics Assistant
Job Description
- Job ID#: 45260
- Job Category: IT/Technical
- Position Type: Associate – W2
- Duration: 6 months
We have an outstanding Contract position for a Logistics Assistant. This position is 100% remote.
The selected candidate will provide support in the following: Information Technology Assessment Management (ITAM) and procurement using implementation. The selected candidate will assist in confirming and entering hardware and software asset data.
Duties and responsibilities may include:
- Supports management of owned and managed computers through asset attestation verification process
- Manually creates or modifies IT asset records in ServiceNow
- Provides expertise in ensuring the accuracy of hardware records in ServiceNow
- Uses operating manuals, electronic documents, files, and records (shipping accounts, bar-coding, inventory, monthly inventory reporting, electronic delivery logs, incoming shipments, etc.) to properly document activities, provide materials and reliable resource information
- Assists End-User Service Technicians with computer asset discrepancies in ServiceNow
- Prepares equipment orders for pickup by Deskside Services Technicians.
- Performs other related duties as assigned to ensure the efficient and effective functioning of the Asset Management team
- Submits purchase requests for software, hardware, and peripherals on behalf of end-users in response to Service Request tickets in ServiceNow
- Reviews and completes Service Request tickets in ServiceNow within documented service levels
Basic Hiring Criteria:
- High school education or equivalent and 6+ years of related experience.