Operations Specialist – Business Services Group at Crum & Forster Insurance Co.

Operations Specialist  – Business Services Group

Job Details

• Job Category: Underwriting
• Requisition Number: OPERA02253
• Full-Time

Description

Information about the Role, Line of Business and Team:

• Title: Operations Specialist – Business Services Group
• Primary Location: *Remote – Open to most locations in Continental US*

Function:

The Operations Specialist will learn various rating functions & processes in order to support Underwriting with critical data necessary for their risk pricing process. They will review, analyze and prepare rating for multiple lines of business. An Operations Specialist will develop their knowledge through self-study courses and formal rating training.

What you will do:

• Ensure policy transactions are rated, booked, invoiced and issued accurately and meet the corporate time service standards. Such transactions may be quotes, new business, renewals, endorsements and cancellations.
• Screen transactions to determine proper processing. Refer transactions to underwriters that require their approval, complete transactions directly if within delegated authority limits.
• Assist in quality verification of all policy transactions, processes and procedures.
• Report policy data to third party reporting agencies such as ePlace Registration.
• Communicate, as needed, with Accounting and Audit to answer policy questions and resolve issues.
• Work with system support to test releases when the verification of successful programming involves a review of the production environment.
• Electronically print documents into the imaging system, page mark and label the documents appropriately adhering to the corporate protocols.
• Loss intake and claims support.

What YOU will bring to C&F:

• Insurance policy processing experience a plus
• Bachelor’s degree preferred
• Detail oriented with the ability to make independent decisions
• Ability to follow protocol with an emphasis on quality and customer service
• Proficient in Microsoft Office Applications (Word, Excel, Outlook, Access) and other software applications
• Excellent organizational, prioritizing, and time management skills
• Effective communication skills in person and over the phone
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls.

Additionally, the successful candidate will be highly motivated with a positive outgoing personality, possess an entrepreneurial spirit, have a service mentality, and be comfortable in a fast paced environment.

What C&F will bring to YOU:

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.