Pharmacy Sales Development Representative at PointClickCare

Pharmacy Sales Development Representative

• REMOTE OR HEAD OFFICE
• POINTCLICKCARE – SALES AND MARKETING
• FULL-TIME
• APPLY FOR THIS JOB

PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision – to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture, PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Meet the Role:

This is a combination role that blends lead gen & qualification, with the opportunity to independently manage a pipeline and opportunities through all stages through close. As a Pharmacy Sales Development Representative/Small Market Account Executive, you are responsible for building the Sales channel by attracting and qualifying prospects who are evaluating or considering electronic health record products and services and specifically electronic medication administration products and services. You will directly impact the growth of our business by generating leads and collaborating on targeted campaigns to build and increase our customer base.

We understand that the industry we serve is a niche market, and that your learning curve will be high. Don’t worry, we got you. You will receive a ton of training on PointClickCare products and services, the latest sales processes, and you will continuously learn about the high-growth senior care industry.

Meet the Team:

You will report into the Director, Pharmacy Sales and you’ll be working alongside Regional Pharmacy Sales Manager, Pharmacy Account Executives (AE) and other sales roles throughout the organization to meet sales targets. This team model allows for lots of collaboration and the ability to share stories/best practices. You will have lots of support from your immediate team and Director, Pharmacy Sales whose purpose is to set you up for success through coaching and mentorship. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next.

Meet Your Colleague:

One of your fellow Pharmacy Account Executive teammates began their career with limited sales experience. They quickly learned how to be more assertive and suggests that having a “go getter” mindset will make you truly successful in this role. They encourage you to be vulnerable, consistently ask questions, and push yourself out of your comfort zone.

What you’ll be doing day to day:

• Daily focus on Selling and Generating Pharmacy & Facility leads, managing entire sales process for designated prospect/customer based on size
• Build Sales channel opportunities through lead generation from web inquiry portal and internal Customer Success Manager, In Base Account Executive, Project Managers, and core New Logo Account Executive referrals
• Strategic approach to territory planning, account planning, account cohorting and the pre-discovery/qualification stage
• You’ll engage with your assigned territory of prospects to understand their business and look for opportunities to schedule a meeting for them with our Pharmacy Account Executives and Pharmacy Regional Sales Managers
• Working with marketing requests from sales, marketing material to support sales requests
• Developing a new pharmacy pipeline and qualifying pharmacy candidates for certification
• Review stale Backlog opportunities and take appropriate action to revive or cancel
• Weekly status calls with Pharmacy Regional Sales Managers as required
• You will use our Customer Relationship Management (CRM) system to track progress, schedule activities, and document relevant information on prospective customers & pharmacies
• You will help prospects to identify the need for change that will lead to increased quality of care for their residents.
• You will contribute to booking and revenue targets.
• You are often the first point of contact with our prospects, giving us the opportunity to establish a positive relationship and experience.
• It is the entry position into our Sales organization, which will provide organizational bench strength for other sales roles.
• General sales quoting as required
• Special projects as required

About you:

• You are goal-oriented, driven, and positive.
• You share the same passion as we do for the industry we serve.
• You demonstrate exceptional verbal and written communication skills.
• You demonstrate your accountability, so you are reliable in delivering on what you commit to.
• You are exceptional at building strong relationships at all levels.
• You have strong organizational, planning, and prioritization skills.
• You consistently strive to improve yourself and find ways to develop professionally.
• You think outside the box, and find creative solutions to problems.
• You have some experience in entry-level sales.
• You hold a Post-Secondary Degree/College Diploma.
• You have some experience using CRM systems, but is not a requirement. Hopefully it’s with Salesforce or SalesLoft.

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com