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  • Grip Event Networking logo

    Global Director of Account Management

    Grip Event Networking
    Worldwide
    4 days ago

    Global Director of Account Management

    • Account Management
    • Remote job

    Job description

    Sales | Account Management | Team Building

    Who are we?

    At Grip, we’re passionate about bringing professionals together to move markets forward faster. Our leading Market Engagement Platform for Event Organisers enables our clients to create Virtual, Hybrid, and Live event experiences in a single solution. Making it easier for event participants to connect, engage and do business.

    Grip works with 12 out of 20 of the largest Event Organisers globally and is known for its leading AI-powered matchmaking engine, used to establish millions of valuable connections at thousands of events. As a multi-award-winning global leader in AI-powered tech, we pride ourselves on being real innovators in the event tech space.

    Grip recently completed a $13M Series A funding round led by Kennet Partners, a well-known London-based VC Fund. Other investors at Grip include leading entrepreneurs Brent Hoberman (CEO and Founder at Lastminute.com, Made.com, Founders Factory), Arnaud Massenet (Co-Founder at Net-a-Porter), and Jeremy Roche (FinancialForce, Unit4).

    About the position:

    At Grip, hundreds of leading event organisers across the global work with us as a partner in achieving their business goals to connect, inspire and engage their event participants.

    As the Global Director of Account Management, you’ll be responsible for a team of currently 5 Account Managers and Directors which is expected to grow to at least 10 across the globe by the end of the year. The main objective of Account Management at Grip is to be a sounding board for executives in our client organizations, creating strong relationships with key decision-makers to drive retention, growth and long-term success.

    We work in a Land & Expand strategy often resulting in a relatively small initial engagement, with multi-million dollar contracts as the long-term potential. Your responsibility will be to put in place a sales & engagement strategy together with New Business and Event Success to realize this potential.

    This is a critical role in the future growth of Grip and we’re excited about working with someone that has a proven track record while being excited about getting stuck into a new opportunity to play a critical role in a fast-growing company.

    Core Responsibilities:

    • Develop and execute account level strategies that achieve key business metrics including client retention, revenue growth and long-term success.
    • Guide and influence a team of Account Managers in supporting clients and growing accounts across Europe, the Americas and Asia.
    • Lead ongoing strategic customer meetings to communicate best practices, successes and business results; facilitate quarterly business reviews & executive meetings.
    • Gain a solid understanding of Grip’s offering to be able to advise clients on how to make the most of the product suite and pull in the right Event Success people to explain products and services in greater detail where needed.
    • Coaching, managing and growing our amazing team of Account Managers and executives
    • Nurture new opportunities with existing clients and/or identify areas of improvement to meet sales quotas for the entire account management team.
    • Stay on top of trends and changes in the event technology market and how Grip can take advantage of them.
    • Delivering our company OKRs for Account Growth and Retention.
    • Serve as customer advocate internally while effectively collaborating with internal teams including Event Success, Professional Services, Product, Engineering and Finance.

    Things move pretty fast at Grip so, although your role will be focussed on being a leader in Account Management, you’ll likely end up wearing quite a few hats and gaining experience across a variety of responsibilities

    Grip Benefits

    • The potential to shape an entire industry through AI.
    • The opportunity to lead an entire Account Management team and report directly to the CRO.
    • Competitive commission and bonus based on a combination of personal and company targets.
    • A world-class team of sales, operations and engineering
    • Kind, fun and ambitious company culture
    • A company Macbook and supporting technology to be successful in a WFH environment

    Job requirements

    Experience and Skills

    • 10+ years in client-facing sales roles (preferably in SaaS & Event Tech)
    • 4+ years as a manager of a sales team mainly focused on existing client growth & retention (preferably a Global team)
    • Proven ability to create, manage and scale an incredible global account management team.
    • Ability to jump into large and complicate accounts when needed and be a calming and reassuring voice for clients.
    • Ability to strategize with executives of FTSE 1,000 companies about the future of their business and how Grip is a critical part of its success.
    • Excellent communication (written and verbal), interpersonal, and organisational skills
    • An understanding of the events or event technology industry is highly desired
    • A real team player with a proven ability to collaborate across departments
    • Flexibility – things move at a fast pace at Grip
    • Quick thinker, curious about clients and their challenges with the ability to handle questions on the fly

    We look for people that live by our values:

    • Growth Mindset – be curious, take ownership and share knowledge freely and openly
    • Be Nice – listen to understand, respect others and support your team members
    • Transparency – Open and clear communication, speak up about problems and be honest
    • Can-do Attitude – Take ownership of your work and do what it takes to make it a success
    • Value Focused – work smart, understand what drives KPIs, always keep our clients in mind
    View Application
  • Reaktiv logo

    Business Development Manager

    Reaktiv
    USA Only
    5 days ago

    Reaktiv is actively searching for a Business Development Manager to help build our pipeline of new business and expand our outbound sales initiatives and partnerships. An ideal candidate is someone who can come up with creative solutions to make Reaktiv stand out from the competition, focusing initially on new outbound business and executing our sales processes. This role is intended to eventually expand to lead the business development team. You will report directly to the CEO.

    What will you be doing

    • Networking with potential clients via emails, calls and zoom meetings.
    • Researching, identifying and qualifying new client opportunities in Reaktiv's target markets
    • Researching, qualifying, and responding to client RFPs
    • Making outbound calls and emails to foster relationships with new prospects
    • Conducting research on client industries to develop specific outreach strategies
    • Selling large scale CMS design and development projects
    • Writing compelling emails and proposals to communicate Reaktiv’s strategy and value to the prospect
    • Managing the business development process including research and planning, pitches, proposals, scope of work documents, contracts, and Reaktiv's CRM.
    • Supporting and growing current client relationships via regular check-ins and collaboration with client and production teams
    • Working directly with firm leadership to bring in and close new business opportunities
    • Growing the business development and sales teams

    Requirements

    Does this sound like you?

    • You have at least 3-5 years experience in a sales or business development position in a professional services organization.
    • You are a self-starter, driven to succeed and have exceptional interpersonal communication, presentation and relationship-building skills.
    • You have experience working in a digital agency managing leads, negotiating client goals and strategically planning projects.
    • You enjoy creatively looking for new business opportunities and developing partnerships with our current client relationships.
    • You regularly achieve/exceed annual revenue goals while measuring effectiveness of all sales programs
    • You are capable of communicating platform functionality and strategizing with clients on a successful solution for their company
    • You look for creative solutions to hard problems.
    • You have a passion for making the web better.

    Nice to have:

    • Familiarity with the open source web development and web design ecosystem (WordPress, Drupal, NodeJS)
    • Experience with common CRM applications (Salesforce, HubSpot, Pipedrive)
    • Hands on experience with web design or development
    • Existing relationship with clients in Reaktiv's target market

    Ready to apply?

    Must be lawfully permitted to work in the US, and please, no recruiters.

    Reaktiv is committed to equal opportunities, diversity, and inclusion

    Reaktiv Studios, Inc. is an equal opportunity employer. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, pregnancy status, veteran status, or any other differences that people imagine to discriminate against one another.

    If you have a disability, please let us know if there’s anything we can do to make the application and interview process more comfortable and accessible for you.

  • StudyPoint logo

    Enrollment Director, Inside Educational Sales

    StudyPoint
    USA Only
    6 days ago

    Enrollment Director, Inside Educational Sales

    • Location: Remote
    • Full-Time

    Who We Are

    StudyPoint is a national leader in the private tutoring industry. We are actively seeking enthusiastic, driven individuals to grow our team.

    We’re in the business of helping kids, and we’re exceptionally good at it. Our students see dramatic gains in their academic and standardized test results, and our employees enjoy the rewards of growing a mission driven, values based, and entrepreneurial company. We ve been selected to the Inc. 5000 list of the fastest growing companies in America eight times, and were the list’s #1 fastest growing tutoring company. We’ve also been awarded the Boston Business Journal Pacesetters Award three times, which recognizes the fastest growing companies in Massachusetts. We are a two-time winner of the 50 Most Engaged Workplaces award along with Zappos, Disney, and others. We are privately owned and profitable.

    Join a rising star in the education world and a leader in the for-profit education community!

    Position Description

    StudyPoint provides a unique service to families across the country: one-on-one, individualized tutoring with access to a proven curriculum and a national network of support. Members of our Enrollment Team work as an inside sales consultant, helping families determine which program and tutor is right for them, all while relaying the value of our services. We are looking for highly motivated individuals excited to sell programs that meet families needs while exceeding their expectations.

    Responsibilities

    • Grow the business by meeting and exceeding monthly sales goals, achieved by enrolling families in StudyPoint’s academic and test preparation programs.
    • Field calls nationally from families looking to enroll students in our programs.
    • Employ a consultative phone sales approach to determine the individual needs of families and students.
    • Match tutors with students based on personality, interests, and skill level across 20 markets throughout the US.
    • Follow up with families who express interest in our programs using email, outbound phone calls, and other methods of communication.
    • Achieve data-driven goals in the metrics of outbound calls, total talk time, inbound calls, and conversion rates.
    • Collaborate with team members responsible for servicing programs and hiring tutors to maximize potential of enrolling more families.

    Qualifications

    • Excellent interpersonal skills with demonstrated ability to work with many types of people.
    • Excitement around closing the deal and helping families achieve the best possible solution for their child.
    • Ability to multitask and handle a high volume of calls and emails.
    • Careful attention to detail and ability to quickly process verbal and written information.
    • Willingness to work in a constantly changing environment and learn new systems.
    • Willingness to do 20-50 outbound calls and 3-4 hours of phone time per day
    • Proficiency with Microsoft Office and experience working with a CRM database.
    • Excitement to take on increasing responsibility and grow within the company.
    • Experience working in a small, entrepreneurial environment a plus.
    • Previous sales experience a plus.
    • Work schedule of 9:00 AM – 6:00 PM, M – F and some Saturdays during January, February, July & August. Willingness to put in extra hours where needed during busiest seasons (winter & summer).
    • Bachelor s degree required. Master’s degree a plus.
    • Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need.

    Benefits

    • Competitive salary with optional performance-based commission plans, paid monthly. Starting range $55,000 – $65,000. Top sales people earn $90,000 – $110,000.
    • Generous leave policy, including paid time off and sick days.
    • One paid day a year to volunteer with an organization of your choice.
    • Health coverage and dental option.
    • 401k option.
    • Work from home.
  • ReCharge Payments logo

    Account Manager

    ReCharge Payments
    USA Only
    1 week ago

    Account Manager

    • Austin, TX or Remote

    Overview

    We’re looking for an Account Manager to join our team who is resourceful and will use their consultative, troubleshooting, analytical and people skills to support our ReCharge PRO merchants. The Account Management team is critical to the success of our business and by working with a small portfolio of merchants, you will make an immediate impact building long term relationships and helping them drive business results.

    What You’ll Do

    • Live by and champion our values: #day-one, #ownership, #empathy, #humility.
    • Take ownership for accounts and participate in Account Manager department meetings discussing movements, issues and needs for other PRO accounts.
    • Prioritize and advocate for PRO customers and deliver solutions for their accounts.
    • Advocate for improvements to quickly resolve issues and needs, enabling ReCharge usage to be more efficient, faster and seamless.
    • Work tickets from the priority queue from your accounts.
    • Take note of and work on innovative solutions for critical customer issues.
    • Collaborate with Account Management teammates to address issues and consistently improve our offering.
    • Proactively participate in phone calls and meetings with customers.

    What You’ll Bring

    • Typically, 2-4 years of experience managing enterprise SaaS accounts in a fast paced technology driven company
    • Experience offering consultative, white glove support to accounts.
    • Experience managing accounts within e-commerce and a passion for the industry
    • Excellent relationship management, communication and negotiating skills
    • A sense of urgency and desire to go above and beyond to provide solutions for our customers
    • Resourcefulness: you’ll figure out what needs to be done and find ways to make it happen
    • Ability to work remotely and desire to make an impact at a high growth company
    • A practical approach to address unexpected issues with out-of-the-box solutions
    • Highly proficient with MS Excel, CSV
    • Bachelors degree or equivalent experience desired

    Who We Are

    Since 2014, ReCharge has helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive perks, ReCharge powers billions of dollars in annual processing for nearly 30 million consumers. Our remote-first team of 250+ is building the future of subscription commerce. Come join us on our mission to connect and empower the world through payments.

    ReCharge | Instagram | Twitter | Facebook

    ReCharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. ReCharge Payments prohibits any form of workplace harassment.

  • Guidewire logo

    Customer Account Manager

    Guidewire
    USA Only
    1 week ago

    Customer Account Manager, US Remote Option

    • NEW YORK, NY or REMOTE, US
    • GO TO MARKET /
    • FULL-TIME

    Ready for a new challenge? Join Guidewire as a Customer Account Manager, we would love to see your background! The focus of this role is to manage relationships with existing customers, negotiate contract renewals, manage reference requests and ensure customer satisfaction. In this role, you will need to work well with extended teams across our organization in support of our customers. The CAM role is part of the Sales organization, so you will be expected to identify sales opportunities and engage field sales as necessary.

    We need an experienced software Customer Account Manager (CAM) to help ensure long term success at existing customers in the P&C Insurance industry. Deep knowledge of working with large sophisticated customers, sales and contracts is required. The candidate must be experienced at forming long term relationships with executives in the assigned territory. Insurance knowledge is a plus.

    The focus of this role is to maintain relationships with existing customers, negotiate contract renewals, manage reference requests and ensure customer satisfaction. In this role, you will need to work well with extended teams across our organization in support of our customers. The CAM role is part of the Sales organization, so you will be encouraged to identify sales opportunities and engage field sales as necessary.

    KEY ACTIVITIES INCLUDE:

    • Build and lead post-sale client relationships to maximize product expansion opportunities and ensure customer satisfaction
    • Manage and close contract renewals and updates
    • Establish and maintain reference contacts and encourage participation in PR, success stories, videos and events
    • Develop relationships with customers at all levels of the organization (C-level to program leads) in the assigned territory
    • Engage internal departments and key partners as necessary to drive successful customer engagements
    • Provide regular updates to customers on product roadmap, new offerings and company initiatives
    • Arrange and participate in product, technical and sales presentations to clients
    • Facilitate customer user groups in assigned region
    • Support the resolution of customer critical issues with participation from other teams as needed
    • Maintain a solid knowledge base of the Company’s underlying technology, products, delivery services, education offerings, solution partners and system integrators
    • Follow and support Company procedures for proposals, contracts, and policy changes
    • Represent the Company at conferences, industry meetings, user groups and other venues in support of our customers
    • Track and report key engagement metrics to Management regarding the coverage of your territory

    REQUIRED SKILLS/EXPERIENCE INCLUDE:

    • Minimum 5-year experience with enterprise software
    • Extensive experience and knowledge of the Insurance industry preferred
    • Thorough understanding of enterprise account management and show a methodical approach to handling a territory
    • Well-developed verbal communication, liaison and representation skills
    • Well-developed writing skills and the ability to proof read own material and that of others
    • Ability to work with minimal direction
    • Ability to understand customer trends and business drivers to better position our solution at assigned accounts
  • ChartMogul logo

    Account Executive (Toronto)

    ChartMogul
    Worldwide
    1 week ago

    Our sales team helps people understand the value that ChartMogul can bring to their subscription business. We understand the importance of revenue analytics and know that various partners rely on this information to promote departmental, and organizational, growth and success. To help our clients, we listen to them and build collaborative relationships to educate them on the benefits of ChartMogul. As a result we're able to help them gather the insights they need to achieve their goals.

    Since our primary focus is new business MRR, hitting and exceeding—we love the feeling of going above and beyond—our monthly and annual targets, helps us reinforce ChartMogul’s position as a leader in the revenue analytics space :)

    As Account Executive you will:

    • Cultivate relationships with prospective customers and manage full sales cycles from initial inquiry to contract signatures
    • Produce strategic, high-value research on target opportunities and accounts, navigating industry trends and organizational structure
    • Conduct engaging product demos and requirements gathering sessions
    • Develop offline prospects at networking events, conferences and trade shows (US, Canada and Western Europe are our key regions)
    • Collaborate with product and marketing internally to facilitate new business efforts and improve the overall customer experience
    • Leverage our internal CRM and other engagement platforms religiously to ensure consistent communication and collaboration
    • Be credible as a technology expert
  • PubMatic logo

    Manager, Sales Operations

    PubMatic
    Worldwide
    1 week ago

    Manager, Sales Operations – North America (Remote – WFH)

    • Employees can work remotely
    • Full-time

    Company Description

    PubMatic delivers superior revenue to publishers by being the sell-side platform of choice for agencies and advertisers.

    The PubMatic platform empowers independent app developers and publishers to maximize their digital advertising monetization while enabling advertisers to increase ROI by reaching and engaging their target audiences in brand-safe, premium environments across ad formats and devices.

    Since 2006, PubMatic has created an efficient, global infrastructure and remains at the forefront of programmatic innovation. Headquartered in Redwood City, California, PubMatic operates 14 offices and nine data centers worldwide.

    Job Description

    We are immediately hiring an experienced Sales Operations Manager for North America to join our growing team remotely.

    Reporting to the Associate Director of Sales Operations in Pacific Time, you will be a critical part of ensuring our go-to market (GTM) processes support the successful execution of business and sales objectives.

    The ideal candidate should be highly analytical, able to provide business insights by analyzing and distilling large amounts of data with a good understanding of business processes. This position requires an agile detail-oriented individual who can quickly shift priorities and focus.

    This manager will work on a variety of projects, including analyses for the GTM team, sales KPI evaluation, bonus calculations, and other ad hoc requests. The candidate should have excellent communication skills for work between the sales organization and other departments distributed across the world, such as HR, Legal, and Product Management.

    Key Responsibilities:

    • Execute the weekly production of regional Sales KPIs for the GTM organization
    • Support Regional Business Leaders in North America with quarterly target setting process
    • Work across systems to ensure customer information is synchronized and accurate
    • Serve as a trusted partner to the Americas Sales organization by defining, tracking, and implementing business objectives, strategy, tactics, and processes that scale
    • Drive improvement of sales processes, policies, and procedures
    • Support special projects – structure business problems, evaluate options, implement actionable recommendations, and track success

    Qualifications

    • 3+ years experience in sales operations for digital advertising
    • BA/BS degree
    • Analytical with a strong attention to detail
    • Excellent Excel, PowerPoint and Salesforce capabilities
    • Excellent communication skills – both written and verbal
    • Good problem solving and research abilities
    • Confidence + maturity to manage access to financial information
    • Ability to build relationships across the organization

    Nice to Have:

    • Prior experience with programmatic advertising
    • Prior experience with BI tools, such Looker or Tableau
    • Prior experience with commission automation tools

    LI-DNI

    Additional Information

    Coronavirus notice: PubMatic is actively working to ensure candidate and employee safety. Currently, all our hiring and onboarding processes will be carried out remotely through virtual meetings until further notice.

    Benefits: Our benefits package includes the best of what leading organizations provide, such as stock options, paternity/maternity leave, healthcare, dental and vision insurance, Perkspot and unlimited PTO (that we actually require you to use!). As well, when we’re back in the office, we all benefit from a kitchen loaded with healthy snacks and drinks and catered lunches twice a week, and much more!

    Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • Tiny Technologies logo

    Associate Account Manager – Customer Success

    Tiny Technologies
    USA Only
    1 week ago

    Title: Associate Account Manager, Customer Success

    • Location: United States

    About Tiny

    With software used by millions of developers, and thousands of products worldwide, Tiny creates some of the world’s most popular open source software.

    Tiny builds the software that helps support some of the world’s most innovative start-ups and established enterprises; we create developer tools for the modern world. Most developers would be familiar with TinyMCE, the flexible open source rich text editor used by companies such as Atlassian, Accelo, Drift and more .

    Scaling up our remote team, Tiny is evolving and growing our team globally as we continue to expand our product offerings, and create even better developer experiences.

    Big problems are solved with Tiny solutions.

    About the Role

    Tiny is looking for a dynamic and diligent individual with Customer Success or Account Management experience to provide world-class service and help manage one of our high-volume customer segments. This individual will be responsible for retaining customers, negotiating renewals, and helping to resolve sensitive customer issues through relevant channels.

    Our Customer Success team advises and guides our broad customer base as they map Tiny and our premium plug-ins to a wide array of use-cases, deployments, and projects. You will enable customers through regular communication utilizing a variety of mediums focused on customer retention and high quality service. A key role of our Customer Success team is understanding our customer’s businesses, their projects or products, and the seemingly unlimited configurations that can be used to deploy Tiny.

    Responsibilities Include

    • Actively manage your accounts to minimize churn, negotiate renewals, expand business where appropriate, and provide technical and commercial value
    • Work to develop and execute the automation and optimization of our customer renewal process.
    • Consult with support and product leaders to capture business problems, and unmet needs in the marketplace, allowing Tiny to grow with our customers
    • Explore ways to optimize KPIs through experimentation and testing
    • Identify and assess at-risk customers, in addition to offering insight on how to mitigate lost business
    • Maintain systematic contact with all accounts to ensure on-going customer loyalty
    • Diligently update Customer information in Salesforce
    • Maintain a high level of professionalism, empathy, and business acumen while taking point on multiple conversations or opportunities; often working within competing priorities and deadlines
    • Enjoy problem solving to understand the gaps in a user’s complex workflow and provide recommendations where required
    • Prioritize key accounts based on likelihood to renew, opportunity for upsell, or risk for churn

    About you

    • Collaborating pumps you up, and working with others to build processes and procedures excites you more than you’re willing to admit
    • Proven track record of meeting quotas and fulfilling KPIs
    • You thrive in juggling deadlines, competing priorities and the occasional mishap
    • Ability to connect with people, and actively listen before offering insight
    • You enjoy taking ownership of commercial outcomes and leveraging customer relationships into renewals and product up-sells
    • Excellent presentation skills both virtually and in-person
    • Ability to manage several customers at different milestones in their lifecycle with Tiny

    Required Skills/Experience

    • Bachelor’s Degree
    • 1 – 3 years experience managing a portfolio of customers, renewals, and mitigating churn
    • Understanding of SaaS and product development
    • Experience with Salesforce a plus
    • Ability to self-manage your own time and work autonomously from a remote environment
    • Excellent communication, interpersonal skills, and writing skills
    • Empathy and ability to actively listen
    • Enthusiastic about technology and product development
    • Passionate about developer tools
    • Strong project management and organizational skills
    • Invested in helping people build the best products with the best rich text editing tool available
    • Willing and able to travel if required

    This is a remote, work-from-home position that can be worked anywhere within the United States.

  • Wowza Media Systems logo

    Customer Success Manager

    Wowza Media Systems
    Worldwide
    1 week ago

    Customer Success Manager

    • Golden, Colorado, or Remote Anywhere
    • Full time
    • 2021003

    Description

    Wowza is looking for a Customer Success Manager!

    • As a CSM, you will be responsible for developing customer relationships that promote customer success, retention and growth.
    • You will work closely with customers, sales and support teams to ensure customers are able to achieve their goals with Wowza’s solutions.
    • You love building meaningful relationships with customers and enjoy serving as a trusted advisor for their business.
    • You are motivated to identify new business opportunities within Wowza accounts, and are driven to exceed company, team, and individual goals.

    Responsibilities

    • Become a trusted advisor for clients by helping them define their goals and objectives
    • Partner with customers to ensure they are leveraging the full capabilities of the Wowza platform effectively
    • Work with a large group of accounts, as needed proactively or reactively, and prioritize daily tasks to mitigate customer impacting issues and maximize retention and growth opportunities
    • Work across multiple departments to evangelize and prioritize customer feedback
    • Partner with sales, delivery, and support to ensure the customer experience and help mitigate issues that arise
    • Responsible for maintaining, cultivating strong relationships with engaged accounts
    • Be a champion for Wowza’s solutions and services offerings in order to provide customers with consultative guidance on how to maximize their value and business impact.
    • Identify at-risk accounts and implement action plans to solve issues and prevent churn
    • Quantify success by achieving multiple goals including revenue retention, growth, and customer satisfaction / NPS scores

    Knowledge, Skills & Experience

    • Customer Obsessed: exercise a high level of Control Quotient in understanding and resolving customer concerns
    • Bold: identify and resolve problems in a timely manner, gather and analyze information to inform decisions, develop solutions, and evangelize success across roles and departments
    • Passionate: self-motivated, team-player focused on exceeding customer expectations in a scalable fashion
    • Accountable: intrinsic desire to take charge of customer relationships and ensure successful completion of customer and company goals
    • Communication: ability to clearly understand and articulate customer needs and technical requests
    • Judgment: willing to make decisions that balance customer needs and business objectives using sound and accurate judgment
    • Time Management: ability to utilize the available time to organize and complete work within given deadlines
    • Ability to interact professionally with others; including co-workers, vendors, and customers.
    • Exceptional organizational, presentation, and communication skills, both verbal and written
    • Demonstrated ability to deal with fast paced and high change environments
    • Bachelor’s Degree, or equivalent education/experience required
    • 5+ years’ owning customer/client owning customer relationships in a consultative model, preferred

    Compensation and Benefits

    Salary: $50,000 – $60,000

    MBO Bonus Eligible

    Wowza offers a comprehensive benefits package which includes the following:

    • Medical, Dental, and Vision insurance available 1st day of employment
    • Generous Paid Time Off
    • 401(k) with strong company match
    • Dependent Care Flexible Spending Account
    • Employer Paid Basic Life Insurance and AD&D
    • Voluntary Life Insurance (Employee/Spouse/Child)
    • Parental Leave
    • Short-Term and Long-Term Disability
    • Training & Development
    • Employee Assistance Program (EAP)

    Who We Are:

    • Wowza Media Systems is a streaming software, cloud services, and hardware provider aimed at powering live streaming for today’s most innovative companies. We frequent Streaming Media’s list of Companies That Matter Most in Online Video and Readers’ Choice Awards, as well as Built in Colorado’s list of Best Medium Workplaces.
    • Cofounders David Stubenvoll and Charlie Good first set out to create cool stuff with like-minded people in 2005. In the fourteen years that have followed, Wowza’s become the gold standard for streaming. One third of content delivery networks (CDNs) have Wowza’s technology built in and more that 24,000 organizations across the globe power their streaming with Wowza.
    • With adoption rates exploding, use cases proliferating, and video quality increasing, the streaming industry’s influence on everyday life continues to grow. And when it comes to live video, one thing rings true: If you can dream it, the experts at Wowza can help you build it.

    Why Work for Wowza:

    • Wowza’s team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local high schools to participating in events like SheTech, employees are able to cultivate the same creative energy that first brought the company to life. Employees are encouraged to take ownership of their role with limited oversight — and coworkers are happy to help one another out.
    • Wowza Media Systems is an equal opportunity employer, committed to creating a diverse and inclusive environment for all people to thrive in.
    • Wowza’s office is currently in the mountain foothills in Golden, Colorado. A significant portion of Wowza colleagues work “remotely” from their homes, both outside of Colorado and outside of the US (we have an office in Berlin, Germany). This role is open to both local Denver candidates and “remote” candidates around the world who meet the requirements of the role.
  • Truly logo

    Junior Account Executive

    Truly
    Worldwide
    1 week ago

    Truly is a rapidly growing startup on a mission to help remote teams capture and convert customer engagement data into consistent execution with Revenue Process AutomationTM. RPA delivers a completely unmet need in the marketplace, enabling teams to instrument, analyze and automate their revenue processes at scale natively in Salesforce. 

    Our Values guide who we hire, help us tackle tough problems, and shape how we build our product. Check out our company Values here.

    We’re looking for a driven foundational hire to take on the Account Executive role. You will work closely with the Sales Manager and COO.What you'll do

    Research

    • Gather information on assigned clients (e.g. company size, needs and pricing plans)

    Communication & Meetings

    • Build strong client relationships, through regular prompt and accurate communication
    • Communicate product and pricing details clearly
    • Act as an SDR for email sequences
    • Log inbound meeting requests and communicate with the Sales Manager any notes before and after the meeting as needed
    • Take ownership of your assigned sales targets and book meetings for senior leadership 

    Reporting

    • Report on the status of accounts
    • Manage, track, and report on all activities and results using Salesforce

    What you'll need to be successful in this role

    • 1-2 years of closing experience in a SaaS Account Executive Role
    • Excellent written, verbal, and non-verbal communication skills
    • A true desire to see customers benefit from the investment they make with you
    • Motivated, driven and results oriented
    • Good time-management skills with a problem-solving attitude
    • Proficient in using Salesforce (familiar with opportunities and reports) and LinkedIn Sales Navigator

    Why you'll love Truly

    • Fully distributed remote workforce
    • Work closely and collaboratively with other members of the team
    • Opportunity to learn and grow skills
    • Investment in your career growth and how this role fits into your overall career
    • Monthly expense budget through Zestful
  •  Obility logo

    Customer Success Manager

    Obility
    USA Only
    1 week ago

    Are you a digital marketing project manager extraordinaire looking to level up, drive strategy, and join a team of the sharpest tacks in the box?  If you answered yes, we would love to talk with you about joining our Customer Success team. 

     Who We Are

    Obility helps fast-growing and innovative B2B tech companies generate and develop marketing led-opportunities through digital marketing. Companies like Moz, PlanGrid, Snowflake, and Hitachi use us to successfully reach, engage, track, and convert sales-qualified leads. 

    Founded in 2011, we’re now a team of 50 team members who are solely focused on B2B marketing and lead generation. We serve our clients by hiring expert talent, streamlining account management, and holding ourselves accountable to performance.  We’re headquartered in Portland, OR, have offices in Boston, and have recently expanded into Austin! We are accepting remote applicants for this position.  

    What We Care About

    We’re transparent. Our books are open, and we share the reasoning behind our decisions. We claim autonomy and take the personal freedom to work how we want, where we want. We’re accountable to one another, working together toward shared objectives. We push innovation - trying new tactics and channels to go beyond “best practices.” We’re proactive about breaking client’s bottlenecks to deliver results. We work to hire the best people, regardless of experience and background, and develop those people, investing in development paths and action plans that help them grow in their current roles and beyond. We know that we’re only as good as our culture.

    What We’re Looking For 

    You have a passion for cultivating agency-client relationships and achieving and exceeding your clients’ KPIs. You are a goal-setter and a go-getter. When others see a barrier to success, you see an opportunity – and then you help others see it too.  You are curious by nature and have a knack for asking the questions others won’t or don’t.

    Digital marketing is your thing. You can get into the weeds if you need to, but you shine in connecting the dots and aligning digital marketing strategies against business goals. You love to turn cluttered spreadsheets of data into compelling and concise presentations that tell a story. And you have a hunger to keep learning, testing, and pushing your clients and team to try new tactics and strategies.

    Ideally, your skills and experience are:

    • 1-3 years’ experience working in an agency setting or in a collaboration-heavy project management role
    • A holistic understanding of digital marketing
    • Experience leading B2C or B2B clients
    • Demonstrated ability as a strong analytical thinker and problem solver
    • Proven ability to translate and articulate marketing strategies and results for a range of levels of experience and expertise
    • Excellent communication and presentation skills

     What Obility Customer Success Managers do, in general:

    • Act as primary point of contact and communications lead for your clients
    • Build and maintain strong rapport and relationships with clients – you’ve got their back!
    • Set and manage expectations with clients and ensure service and performance meet those expectations
    • Direct client strategy and deliverables for your clients internally, collaborating and communicating closely with subject matter experts, to ensure they always align with stated goals and milestones
    • Represent your client’s interests internally with a clear understanding of their business objectives
    • Understand the performance of Obility’s digital marketing efforts and articulate value to the client in line with their goals
    • Ensure deliverables are of high value that they are delivered on time and on message
    • Collaborate with the Business Development team to identify opportunities for growth in client relationships
    • Project management responsibilities including:
      • Schedule and organize customer account calls, meetings, and presentations
      • Keep detailed notes from client meetings
      • Define and organize tasks for team using project management tool (Asana)
    • Occasional travel involved for client meetings, conferences 

      Bonus points if you have:

    • Practitioner experience in managing PPC, SEO and/or Paid Social strategies
    • Experience with B2B marketing
    • Experience with marketing operations 
    • Experience with Marketo, Salesforce, or other marketing automation and CRM systems

    Benefits

    • With a focus on employee roadmaps and development, our managers want to work together to get you on a path to reach your own personal and professional goals.
    • To do our best work, we want to live our best lives outside of work. With unlimited flex for all employees you can work where it works for you. Need to work from a beach chair or the mountain for a week or two? Do it!
    • Other benefits enjoyed by Obility employees:
      • Competitive salary, 25 paid days off in your first year, unlimited work-from-home policy, employer-paid health and life insurance benefits for employees, 3% employer match 401(k) retirement plan, 6-weeks paid family/parental leave, 3-week paid sabbatical after 7 years, and fun and inclusive company culture that supports employee development!

    Obility is an Equal Opportunity Employer

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

    Ready to join an exciting, growing company that cares about the quality of its work? 

    Well, what are you waiting for? Apply Now!

  • Rocket.Chat logo

    Lead Generation Manager

    Rocket.Chat
    USA Only
    1 week ago

    Lead Generation Manager

    • Remote , United States

    We’re looking for a talented person to be our Lead Generation Manager. The LGM is responsible for developing and executing comprehensive, integrated B2B demand generation campaigns including email marketing, direct mail, webinar, and lead nurture tactics that deliver a consistent pipeline of high-quality leads.

    Lead Generation Manager will be responsible for nurturing healthy internal and external relationships with the intent of building lead generation program value, direct response tactic execution, differentiating the company from its competitors, promoting Rocket.Chat thought leadership, becoming a product knowledge expert and creating an environment for continuous campaign improvement.

    Responsibilities:

    • Quota-carrying, direct responsibility for the lead generation goals for the sales team;
    • Day-to-day work with potential customers’ database;
    • Drive Sales Qualified Leads (SQLs): Develop lead generation campaign/program strategy, objectives, goals, metrics, and define best practices, standards, and processes to drive successful customer acquisition;
    • Lead Nurture: Manage lead nurturing programs to accelerate prospect movement through the demand generation sales funnel;
    • Cold emails/calls etc;
    • Marketing Automation: Ensure optimization of marketing automation best practices to attract and guide qualified leads through the sales process. Extensive marketing automation platform experience required;
    • Strong Lead generation skills (inbound, outbound, growth hacking);
    • Targeting/Segmentation: Segment target audiences based on propensity-to-buy segment strategies, personas, jobs-to-do messaging strategy, and demographic criteria and completed interactions (e.g. content downloads, calls, chats, lead form completion, page views, etc);
    • Arrange the initial Leads / Clients contacts;
    • Handle CRM daily;
    • Work closely with the sales leaders in order to deliver the Lead Generation plans;
    • Conduct professional social network research (Linkedin, Facebook, Angel List, Quora, Contact Databases, Similarweb, Crunchbase and etc.);
    • Fundamental research of the companies and contacts within focus markets and target companies;
    • Reporting and Metrics: Track and report on demand generation performance metrics, using this data to continually optimize campaign performance. Analytical and able to derive meaning from data through A/B testing and email/landing page optimization.
    • Manage day-to-day activities and lead planning meetings with lead generation Team, Sales, and Partner teams to define and execute on B2B demand generation strategy required to drive identified KPIs and business growth initiatives.

    Requirements:

    • Being highly fit with our culture and DOTS (Dream, Own, Trust, and Share).
      • Dream
      • Own
      • Trust
      • Share
    • Strong experience leading B2B demand generation campaigns and proven results in successfully planning, executing, building programs, reports and analyzing results;
    • Excellent English verbal and written communications skills (Spanish or another language is a great differential);
    • Excellent command of spoken and written English (extensive experience living/working/studying abroad is advantageous);
    • Able to work in a fast-paced environment while balancing strategic, tactical, and analytical responsibilities;
    • Computer proficiency (experienced user Internet, social networks, etc.)
    • You are an organized, responsible, and goal-oriented person;
    • You want to improve your analytical and communication skills and you are willing to take the initiative as well as the responsibility;
    • Strategic perception;
    • Understanding of software/B2B/SaaS industry;

    Benefits

    Wherever you are our goal is to make your routine as a Rocketeer feel enjoyable, exciting, and comfortable, so if you are remote or working from our office in Porto Alegre (Brazil) you’ll receive a set of benefits to improve your work experience! They include a flexible schedule, fun colleagues on 4 continents and vibrant company culture, celebrations and Happy Hours, no dress code, remote work as you wish, unlimited Paid Time Off, and English and tech courses.

    About Rocket.Chat

    Today one of the largest open-source projects in the world with more than 1000 developers, Rocket.Chat has advanced as a platform that empowers people to collaborate with others while empowering individual teams to fully customize their platform to meet their unique needs.

    As Rocket.Chat we believe in collaborating to create a more collaborative world! See yourself in that? So apply now!

  • Acoustic, L.P. logo

    Account Manager

    Acoustic, L.P.
    USA Only
    1 week ago

    Account Manager

    • Location: USA

    The Account Manager teams with Customer Success and Solution Engineering to grow annual spend of Acoustic’s high-growth enterprise SaaS customers. This critical role has a unique opportunity to focus on the growth (cross-sell/upsell/add-on) of some of Acoustic’s largest clients and partner with Customer Success, BDRs, and others to ensure customer renewals, hygiene and overall satisfaction. Sales expansion in these accounts will be focused on horizontal expansion across business units and cross-sell of Acoustics solution portfolio into whitespace. With support of Marketing demand generation, BDR alignment, and Customer Success engagement to develop and pass leads, this role cultivates a strong pipeline to reach expansion sales quota in a territory of approximately 50 customers. You’ll also be supported by some of the best customer relationship management tools on the market.

    Responsibilities

    • Opportunity Identification, Progression and Closure for Expansion opportunities – defined as cross-sell of new solutions and/or sales of existing solutions to new divisions/groups.
    • Team with Customer Success Director to formulate and drive the overall Account strategy for your accounts.
    • Partner with Solution Engineering resources to deliver effective product demonstrations, presentations.
    • Top notch territory management including reliable and accurate forecasting, opportunity management.
    • Leading the cross-functional team of Sales, Technical, Services and SME team members in opportunity pursuits.

    Qualifications

    • 3-5 years of quota carrying field sales experience with a proven track record verifiable, measurable success in delivering against quarterly and annual revenue targets.
    • Experience selling services to the “C-Suite” of clients and guiding clients through the purchasing process.
    • Ability to assess customer business needs and relationships with qualitative and quantitative approaches.
    • Exceptional communication skills (verbal/written).

    Preferred Qualifications

    • Bachelor’s Degree preferred.
    • Experience selling complex enterprise SaaS software solutions and professional services within digital marketing.
    • Training on Force Management sales methodology a plus.
    • Proficiency with Salesforce or other CRM.

    Acoustic is an independent marketing cloud with the open platform needed for success in a dynamic world. We’re reimagining marketing technology by lessening the burdens of repetitive tasks and equipping marketers with powerful technology that is simple and easy to use. We give marketers more time to do what really matters-to think bigger and put themselves back into the work. We help marketers aim higher, bringing humanity back into marketing. Acoustic serves an international client base of more than 3,500 brands, including Fortune 500 companies, providing digital marketing, marketing analytics, content management, personalization, mobile marketing, and marketing automation solutions. For more information, visit www.acoustic.com.

    Acoustic is proud to be an equal opportunity employer. We value diversity and are committed to providing an inclusive environment for everyone. All employment is decided on the basis of qualifications, merit, and business need.

    Job ID: 2021-1817

    External Company Name: Acoustic, L.P.

    External Company URL: TestUserAdmin

    Street: Work from Home

  • Biteable logo

    Sales Operations Manager

    Biteable
    Worldwide
    1 week ago

    Hello. Biteable here. We're always looking for great talent around the world and would love to hear from you. Please submit your application, and we'd love to stay in touch and reach out if there's a good fit. Thanks for your interest in Biteable!

    A little about Biteable

    Biteable is an online video tool that puts the power of making a video in your hands. We enable you to create a video from scratch using our broad library of animations and footage.  

    Since launching in 2014, the goal has been to make top-quality videos possible for everyone with a tool that’s sublimely simple. We have created a community of over 7 million users, rendered more than 12 million videos, and raised $10 million in venture capital. 

    At Biteable we're committed to the happiness of our employees. We love it when everyone feels supported, and we doubly love it when everyone feels empowered to create.

    The Biteable team is scattered around the globe from Denver to Salt Lake City to Sydney and lots of places in between. Our diverse backgrounds, experiences, and perspectives are the glue that binds us.  We treat each other like adults, and we set our own schedules. We also recognize that families (and pets) are part of our daily lives, and we like that they often turn up on our video calls. We are informal, structurally flat, and fun to work with. 

    Biteable is a bit of a rarity in that everyone genuinely cares about each other. When asked, they use words like these to describe their colleagues: rigorous, respectful, open, supportive, honest, and egoless.

    All About you:

    • 5+ years of experience in RevOps and Sales Ops, data analytics, or business operations
    • Eye strain. Highly proficient in Excel and Google Sheets
    • Tools, but not a tool. Experience managing and implementing sales tools
    • Dreams about CRMs at night
    • Got the Code. Some SQL / programming skills preferred
    • Math. Understanding of predictive modeling
    • Extremely comfortable creating reports out of business systems such as Stripe or Close.com
    • Direct experience synthesizing information from multiple sources and using data to create recommendations and identify areas of risk
    • Organizational and analytical skills
    • Excellent verbal, written, and interpersonal communication skills
    • Self-motivated and resourceful; finds ways to solve problems when the path to a solution is not obvious

    About the role/responsibilities:

    • Be a nerd. Solve complex business problems for the sales and finance orgs through data analysis and research
    • Oil the program. Streamline sales and finance systems to help teams work more efficiently and smarter
    • Support the execution of our rhythms of business including quarterly/monthly forecasting, pipeline reviews, and content on growth for leadership meetings
    • One team, one goal. Work closely with the finance and sales management to build, document, and deploy streamlined systems and processes to increase effectiveness across the sales org
    • Work with BI to identify, track, and report metrics to establish a single source of truth to measure, baseline, and optimize the activities of the sales and finance organization
    • Work with all revenue teams to build dashboards, reports, and forecasting tools to improve revenue predictability
    • Be the point person of our revenue, compensation, and sales pipeline data sources

    How to Apply

    We want you to start soon. Apply via the link, and tell us why you and Biteable are a match made in heaven. We’ll review your application and then set up informal interviews with a handful of candidates.

    We've got our fingers crossed that you're one of them — we're rooting for you.

  • Sodexo logo

    Director, Retail

    Sodexo
    USA Only
    1 week ago

    Title: Director, Retail

    • Location: GAITHERSBURG MD or Remote, United States
    • Employment Status: Full Time

    Leads and participates in retail development activities that impact the attainment of Business Segment sales & profitability goals and enterprise wide retail initiatives. Responsible and accountable for managing performance of given category(ies) within Sodexo’s retail offering. Responsible for managing direct relationships with key vendor partners, marketing and desing agencies and Sodexo stakeholders and subject specialists across multi-disciplines. Output will be used to drive comparable unit sales growth within segments, as well as new sales and retention, and also demonstrating competitive differentiation in the market.

    • Basic Education Requirement – Bachelor’s Degree or equivalent experience
    • Basic Management Experience – 5 years
    • Basic Functional Experience – 5 years
    • Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

    Sodexo is seeking a Director of Retail to support our Culinary Solutions team. This is a virtual position, and successful candidate may office anywhere in the United States.

    This position is targeting a starting salary between the range of $80,100 to $187,100. This position is also bonus eligible. 15% of base salary is the target bonus and 22.5% of base salary is the maximum bonus.

    The Director, Retail:

    • Leads and participates in retail development activities that impact the attainment of Business Segment sales & profitability goals and enterprise wide retail initiatives.
    • Is responsible and accountable for managing performance of given category(ies) within Sodexo’s retail offering.
    • Is responsible for managing direct relationships with key vendor partners, marketing and design agencies and Sodexo stakeholders and subject specialists across multiple disciplines. Output will be used to drive comparable unit sales growth within segments, as well as new sales and retention, and also demonstrating competitive differentiation in the market.

    In this position, you will lead the development and management of retail programs that impact the attainment of Segment sales & profitability goals and enterprise wide marketing initiatives. The retail programs are supported with tools and resources that contribute towards NorAm regional results. The scope includes the NORAM Retail Commerce Strategy. This retail commerce program is being built now and the successful candidate will be an integral part of the team. We need an innovative person who can help us take Sodexo retail to the next level .

    Most importantly, you will direct and lead the management and optimization of this innovative project identified by Culinary Solutions priorities and Segment Marketing needs. This includes, but is not limited to, sales item master plans for Cold Beverages, Snacking, our culinary stations and Take Away.

    Also included is the supervision and planning of:

    • The Retail Ranger tool development in collaboration with the Digital Development Team,
    • Pricing of packaged goods optimization in collaboration with the Pricing Team and
    • The development and update of planograms in collaboration with the Category Development team.

    Additionally, you will direct and lead the management of Mindful i.e. develop strategic plans to drive continuous improvement of brand positioning, sales and profitability, and B2C, B2B and B2O engagement. This includes leading Mindful’s culinary development, content marketing strategy (incl. social media platforms)and celebrity endorsements.

    We are looking for candidates who will:

    • Develop and implement a Retail Assortment Strategy to optimize revenue growth and profitability through menu optimization mechanics, menu cadence, day part targeting, on selling and upselling, effective merchandising, and consumer communication.
    • Support the development of Retail Excellence programming and activities, including the integration of In The Zone and Mindful, but also ancillary programs such as small wares, packaging, uniforms etc.
    • Work closely with divisional marketing teams, Supply management and other stakeholders to ensure retail programs aligned to business & marketing strategy and engagement to attain objectives.
    • Ensure communication of strategy, positioning and progress to stakeholder groups across Region.

    Required Knowledge & Skills:

    • Understanding of retail business dynamics and consumer and industry trends
    • Proven ability to manage multiple projects with different stakeholders, leading cross functional teams, and delivering on time, on budget, and to specification.
    • Strong financial acumen and analytical skills
    • Strong presentation skills; able to present at Senior Leadership levels within the organization
    • Exceptional interpersonal and communication skills
    • Strong listening and influencing skills gaining engagement of Senior Leadership

    Minimum Qualifications Preferred:

    • 6 to 8 years minimum management experience,
    • 3 to 4 years experience in Retail, Marketing or related field preferred but not necessary Experience in Fast Casual / Casual Dining, operations and/or marketing strongly preferred.

    At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.

  • SimpleTexting logo

    Account Executive (Mid-Market)

    SimpleTexting
    Worldwide
    1 week ago

    SimpleTexting is growing! We’re looking for an Account Executive who’s eager to help our future mid-market customers understand and leverage the power of SMS. You’ll join a talented team that’s using a combination of inbound and outbound efforts to drive serious growth. Ideally, you have a least a couple of years of similar experience under your belt. If you are looking for a career opportunity with an independent, successful, and profitable company—we should talk.

    To be successful in this role, you should have previous experience as an Account Executive where you consistently exceeded sales quotas. We’re seeking a candidate who has full sales-cycle management skills. You’ve got the chops to go from prospecting to close because you’ve done it before.

    Responsibilities

    • Take over the conversation and relationship building once prospects have become Marketing Qualified Leads
    • Build a thorough understanding of our products and communicate the proposition and value to prospective customers through phone calls, web demos, and email communication
    • Build rapport and ask digging questions to further qualify client opportunities and establish alignment
    • Identify stakeholders (Champions, Decision-Makers, Legal, Procurement, Finance, etc.) and determine best practices for navigating and influencing the conversation
    • Manage, track, and report on all sales activities and results
    • Work closely with Customer Success and Support teams to ensure customer satisfaction and retention
    • Work collaboratively with other departments across SimpleTexting to ensure product and client alignment
    • Improve our sales funnel by bringing your innovative ideas to the table

    Minimum Qualifications and Skills

    • Proven work experience as a Sales Development Representative, Sales Account Executive, Sales Development Manager, or similar role
    • Hands-on experience with multiple sales techniques (email, inbound leads, phone qualification)
    • Track record of achieving sales quotas
    • Experience with CRM software (Pipedrive, Salesforce, etc.)
    • Understanding of sales performance metrics
    • Excellent communication skills—both written and verbal
    • Strategic thinker
    • Ability to create engaging presentations

    Bonus Points

    • Experience in SMS marketing
    • Experience working for a distributed company

    Location

    • Remote – must be available to work primarily US hours

    Compensation and Benefits

    • This is a full-time remote position. (We’ve been fully distributed since 2010, long before COVID.)
    • Competitive compensation (based on experience)
    • Generous commission/bonus based on achievement to target
    • Full medical if located in the US
    • Unlimited flexible paid time-off policy

    About Us

    SimpleTexting is the leading web-based platform for SMS marketing and business texting. We recently ranked 600 on the Inc. 5000 list of America’s fastest-growing companies! Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service using text messages. Thousands of organizations in North America rely on SimpleTexting to connect with their audiences. Our clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more. And with a powerful suite of features that includes segments, autoresponders, data collection and analytics, our platform is designed to help businesses start and scale their engagement through SMS.

  • Filestage logo

    Inbound Sales Manager

    Filestage
    Europe Only
    1 week ago

    Deine Mission

    Dies ist deine Chance, die Zukunft unseres Remote-Unternehmens mitzugestalten. Wir glauben, dass ein starkes Vertriebsteam das Rückgrat eines gesunden Unternehmenswachstums bildet. 

    • Gemeinsam mit unserem DACH Vertriebsteam übernimmst du Verantwortung für den deutschen Markt. Damit hast du einen direkt Einfluss auf dein und unser Wachstum. Bei guter Performance bieten sich viele Möglichkeit mehr Verantwortung in unserem, schnell wachsenden SaaS-Unternehmen zu übernehmen.
    • Du managed unseren Inbound Lead Funnel. Du identifizierst Enterprise Leads für deine Kollegen und bist verantwortlich für den kompletten KMU Sales Cycle. Du qualifizierst Leads und Ihre Bedürfnisse durch tiefergehende Discovery Calls, führst potentiellen Kunden durch unser Produkt und hilfts ihnen durch den Evaluations- und Kaufprozess.
    • Du berätst Unternehmen und hilfst Ihnen bei der Optimierung ihrer Workflows. Du entwickelst ein tiefes Verständnis für die Bedürfnisse unserer Kunden und ihre Workflows. Du sensibilisiert sie für die Möglichkeit Ihre Prozesse durch unsere Software zu verbessern.
    • Du arbeitest Hand in Hand mit dem Customer Success Team zusammen. Du sorgst für eine saubere Übergabe deiner Neukunden und ein reibungsloses Onboarding durch das CS Team.
    • Du bist unser Ohr am Markt und nutzt deine Insights, um unsere Kundenansprache zu verbessern. Du teilst deine Insights aus den Gesprächen mit deinem Team und dem Head of Sales und verbesserst die Ansprache systematisch.

    Darin bist du gut

    • Du hast eine Leidenschaft für den Vertrieb und die Kundenberatung. Du begeisterst dich für Workflows und Software, bist energiegeladen und möchtest dich, deine Kunden und dein Unternehmen nach vorne bringen.
    • Du kannst erste Erfolge im Vertrieb oder der Kundenberatung vorweisen und siehst deine Zukunft im SaaS Vertrieb.
    • Du hast einen guten Geschäftssinn. Du verstehst die Bedürfnisse deiner Kunden und bist gut darin, Inhalte einfach zu kommunizieren und Menschen für etwas zu begeistern.
    • Du bist ein aktiver Zuhörer und verstehst es, die richtigen Fragen zu stellen, um Kunden auf verschiedenen Ebenen zu verstehen. Gleichzeitig weißt du, wie man eine Lösung präsentiert und hast Erfahrung darin Entscheider in Meetings abzuholen.
    • Du bist neugierig und vielfältig interessiert.  Du lernst gerne neue Dinge und verbesserst dich pro-aktiv weiter.
    • Du sprichst fließend Deutsch und sehr gutes Englisch.  Französisch oder andere Sprachen sind ein Plus.

    Das bietet dir Filestage

    • Arbeite dort, wo du am glücklichsten bist. Wir sind bereits seit 2018 ein Remote Unternehmen mit flexiblen Arbeitszeiten. Wichtig ist nur für uns nur, dass du zu deutschen Bürozeiten verfügbar bist.
    • Kollaboriere mit Teamkollegen auf der ganzen Welt. Bei Filestage erweiterst du deinen Horizont und baust Freundschaften mit Kollegen auf der ganzen Welt auf.
    • Wir treffen uns auch im wirklichen Leben. Wir alle reisen mindestens einmal im Jahr gemeinsam zu unserem Team Retreat, um gemeinsam Spaß zu haben und einander besser kennenzulernen.
    • Wir pflegen eine starke Teamkultur. Unsere Miteinander basiert auf unseren drei Grundwerten: We are keen to learn, we take ownership and we play fair.
    • Deine Meinung zählt. Wir vertrauen darauf, dass unsere Teamkollegen selbst die besten Entscheidungen treffen, um ihre Ziele zu erreichen. Bei uns gibt es kein Mikromanagement.
    • Du lernst und wächst über dich hinaus. Du löst zusammen mit deinen hochmotivierten Kollegen anspruchsvolle Herausforderungen, verbesserst deine (Verkaufs)strategien und arbeitest maßgeblich daran, unser Wachstum auf das nächste Level zu bringen.
    • Schnelle Entscheidungen und keine unnötigen Meetings. Wir haben flache Hierarchien, effiziente Meetings und agieren schnell und agil. 

    Wie kannst du dich bewerben?

    Bitte bewirb dich über diese Online-Formular. 

    Wir lesen jede Bewerbung und freuen uns, wenn du Zeit in eine aussagekräftige Bewerbung investierst und uns damit zeigst, dass du zu uns passt.  

    Wir freuen uns auf dich und deine Bewerbung! ✌️

  • Filestage logo

    Inbound Sales Manager EMEA

    Filestage
    EMEA
    1 week ago

    Your mission

    This is your opportunity to help shape the future of our remote company. We believe that a strong sales team is the backbone of healthy company growth. 

    • Together with our EMEA Sales Team,  you take responsibility for the European market. This will give you a direct influence on your and our growth. With good performance there are many opportunities to take on more responsibility in our fast growing SaaS company.
    • You manage our SMB inbound lead funnel. You identify enterprise leads for your colleagues and are responsible for the complete SME Sales Cycle.  So you uncover hidden business implications through discovery calls, guide potential customers through our product and help them through the evaluation and buying process. 
    • You advise companies and help them optimize their workflows. You develop a deep understanding of our customers’ needs and their workflows. You educate them about the possibility of improving their processes through our software.
    • You work hand in hand with our Customer Success Team. You ensure a smooth handover and onboarding of your new customers.
    • You are our ear to the market and use your insights to improve our inbound funnel. You share your insights from the conversations with your team and the Head of Sales to systematically improve our conversions.

    You’re good at

    • You have a passion for sales and consulting. You are passionate about workflows and software, energetic and want to move yourself, your customers and your company forward.
    • You have a track record of success in a customer facing role and are looking to further your career by focusing  on software sales
    • You have good business acumen. You understand the needs of your customers and are good at communicating content easily and getting people excited about something.
    • You are an active listener and understand the right kind of questions to ask to understand situations at different levels. At the same time you know how to present a solution and are comfortable conducting meetings with various stakeholders,, business owners and executives
    • You are curious and have a wide range of interests. You are constantly learning new things and improving yourself.
    • You speak fluent English.  Spanish or other languages are a plus.

    This is what you get at Filestage 

    • Work from where you are happiest and enjoy a flexible day schedule. We are a fully distributed team,  working from different locations, each individual following their personal daily schedule.
      • For this role, you’ll need to be on a timezone +/- 2 hours of Central European Time
    • We meet up in real life. We all travel together at least once a year (in normal times) at our team retreat to have fun and get to know each other.
    • Work with teammates across the world. At Filestage, you broaden your horizons and build relationships with teammates around the world.
    • We build and maintain a strong team culture. Our working culture is based on our three core values: We are keen to learn, We take ownership and We play fair.
    • Your opinion matters. We trust our team members to make the best decisions to achieve their goals. We don’t micromanage.
    • Are you tired of useless meetings and slow decision making? We have flat hierarchies, no bullshit meetings, and fast iterations.

    How to apply?

    Please apply via this online form.

    We read every application and are happy if you invest time in a meaningful application and show us that you are a good fit for us.  

    Our team is looking forward to getting to know you! ✌️

  • Filestage logo

    Inbound Sales Manager AMER

    Filestage
    North America Only
    1 week ago

    About Us

    At Filestage we believe that broken workflows poison teams with miscommunication, friction, and frustration.

    Our mission is to free teams from chaotic file review and proofing workflows, with a simple, flexible, and effective online proofing solution. With everything we do, we lead people towards being happier and more successful at work.

    Over 500 companies (and growing!) all over the world like Lufthansa, Canadian Tire, or Rabobank benefit from happier and more productive employees with Filestage

    Your mission

    This is your opportunity to help shape the future of our remote company. We believe that a strong sales team is the backbone of healthy company growth. 

    • Together with our North American Sales Team,  you take responsibility for the North American market. This will give you a direct influence on your and our growth. With good performance there are many opportunities to take on more responsibility in our fast growing SaaS company.
    • You manage our SMB inbound lead funnel. You identify enterprise leads for your colleagues and are responsible for the complete SME Sales Cycle.  So you uncover hidden business implications through discovery calls, guide potential customers through our product and help them through the evaluation and buying process. 
    • You advise companies and help them optimize their workflows. You develop a deep understanding of our customers’ needs and their workflows. You educate them about the possibility of improving their processes through our software.
    • You work hand in hand with our Customer Success Team. You ensure a smooth handover and onboarding of your new customers.
    • You are our ear to the market and use your insights to improve our inbound funnel. You share your insights from the conversations with your team and the Head of Sales to systematically improve our conversions.

    You’re good at

    • You have a passion for sales and consulting. You are passionate about workflows and software, energetic and want to move yourself, your customers and your company forward.
    • You have a track record of success in a customer facing role and are looking to further your career by focusing  on software sales
    • You have good business acumen. You understand the needs of your customers and are good at communicating content easily and getting people excited about something.
    • You are an active listener and understand the right kind of questions to ask to understand situations at different levels. At the same time you know how to present a solution and are comfortable conducting meetings with various stakeholders, business owners and executives
    • You are curious and have a wide range of interests. You are constantly learning new things and improving yourself.
    • You speak fluent English.  Spanish or other languages are a plus.

    This is what you get at Filestage 

    • Work from where you are happiest and enjoy a flexible day schedule. We are a fully distributed team,  working from different locations, each individual following their personal daily schedule.
      • For this role, you’ll need to be on a timezone +/- 2 hours of Central Standard Time
    • We meet up in real life. We all travel together at least once a year (in normal times) at our team retreat to have fun and get to know each other.
    • Work with teammates across the world. At Filestage, you broaden your horizons and build relationships with teammates around the world.
    • We build and maintain a strong team culture. Our working culture is based on our three core values: We are keen to learn, We take ownership and We play fair.
    • Your opinion matters. We trust our team members to make the best decisions to achieve their goals. We don’t micromanage.
    • Are you tired of useless meetings and slow decision making? We have flat hierarchies, no bullshit meetings, and fast iterations.

    How to apply?

    Please apply via this online form.

    We read every application and are happy if you invest time in a meaningful application and show us that you are a good fit for us.  

    Our team is looking forward to getting to know you! ✌️

    www.filestage.io

  • Klout Consulting logo

    PPC Account Manager

    Klout Consulting
    Worldwide
    2 weeks ago

    We're hiring a PPC manager for 20-30 hours per week with a full time opportunity. Our current PPC manager is capped out. You'll be working closely with our COO who manages all our Facebook Ads accounts.

    What is Klout? We're an ecommerce paid ads agency. The bulk of our clients are between $10-100k per month in revenue. We're currently experiencing 100% growth per quarter and are aiming to hit $100k per month in revenue by mid 2021.

    We're a small team (and we plan to keep it that way) that believes in integrity, client obsession, taking initiative, and prioritizing personal development.

    Founded by Rony Hay - a 20 something backend digital marketer. His strength lies in building small business systems to scale. He believes in doing great work with people you care about. Also that you should build your professional life around your personal life, not the other way around😉

    Who you need to be: a Google Ads WIZARD, effectively analytical, someone who understands human behavior, A-player (someone who takes initiative without handholding), and experience working with teams of 5-15.

    What you will be doing: onboarding clients through Google Ad setup & Google Tag Manager, managing and leading growth of campaigns, communicating with clients on a weekly basis, writing ad copy & optimizing campaigns

    Tools: Google Ads Manager, Excel, Google Tag Manager, Google Analytics, Notion.so, Slack

    Experience: 2+ Years in Ecommerce, 2+ Years in Google Ads,

    How you will be paid: Base + Quarterly rev share %. Base will be determined by experience.

    What we will expect of you: 30 Day ramp up time, 10-20% increase in revenue for client accounts, thoughtful communication to clients, client retention & satisfaction

    Growth potential: We want to keep the team small around 15 people. Ideal EBITDA is 30%, so we'll be paying our core players very well. We're growing rapidly and are looking for long term players to growth with our nuclear team.How to apply: bit.ly/klout-ppc

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