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Remote Sales Jobs

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  • Thorn logo

    Account Manager

    Thorn
    USA Only
    1 week ago

    Title: Account Manager, Safer

    Location: Remote (US-Based)

    Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn allows you to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you can bring clarity to complexity and lightness to heavy issues, you could be an excellent fit for our team.

    Our CEO took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet.

    About the Role:

    The Account Manager is the primary business contact for Safer customers once a contract has been signed and committed. They will act as a client advocate and work with others within the Thorn organization to ensure that customer needs are understood and satisfied. This includes stewarding customers through onboarding, nurturing renewals, troubleshooting when needed, and upselling customer commitments. They will play a critical part in the team working to build a recurring revenue stream that ensures the long-term sustainability of Thorn’s work to eliminate child sexual abuse online.

    What You’ll Do:

    • Build relationships with clients based on trust and respect, seeking to understand their needs while reinforcing Safer’s product value
    • Be the client advocate, owning all aspects of post Sales customer experience: shepherding on-boarding, billing inquiries, communicating new product features/upgrades, troubleshooting, and ensuring renewal
    • Nurture renewal cycles by collecting and analyzing data that reinforces the value that Safer brings to customers every day
    • Promote Thorn’s mission to protect children with passion and Safer’s solution to protect technology platforms with enthusiasm
    • Monitor monthly customer usage and how it conforms to contract commitments
    • Maintain updated knowledge of the customer and industry products and services
    • Find and address ways to improve internal processes and customer experience
    • Speak confidently to all stakeholders of a prospect’s team about how Safer’s software can be tailored to meet a variety of customer use cases, content moderation procedures, and technical infrastructure
    • Keep meticulous track of client interaction activity and renewal Opportunity creation in Salesforce
    • Work with cross-functional team members to share customer feedback, and trends and facilitate client need fulfillment

    What We’re Looking For:

    • 2+ years of full-time Account Management, SaaS Sales, or Customer Success experience
    • Clear, efficient, and thoughtful communication skills. We’re a highly-distributed team and written communication is crucial. Your great communication skills help you work with external and internal stakeholders.
    • Strong proficiency in CRM and database management (data entry, pulling reports, tracking customer usage, etc.)
    • Exceptional attention to detail and organizational skills.
    • Experience with utilizing project management tools (e.g. Asana, Basecamp, etc.)
    • Able to manage your own time on multiple projects, whether working independently or collaboratively with a team.
    • You have a commitment to putting the children we serve at the center of everything you do.

    Technologies We Use:

    • Salesforce, Kibana, Slack, Asana,
    View Application
  • Empire Flippers logo

    EF Capital Project Manager

    Empire Flippers
    Worldwide
    1 week ago

    Location:  International, Anywhere; 100% Remote

    Want to be part of something different?You can when you work with us.

    We are looking to bring on another talented hire to join our EF Capital team starting September 12th, 2022.

    While the role will require you to put in some hours during US time zones, the role itself is location independent, allowing you to work and live anywhere in the world. Whether it’s a beach in Bali, the side-streets of Tokyo, or a villa in Mexico — the choice is yours.

    We’re looking for entrepreneurial self-starters, excited about building a new division of an established, exciting internet company. You’ll help build this new venture from the ground up, but with the guidance and expertise of a management team who’s already done it successfully.

    You’ll be plugging into a network of business professionals who invest, buy, and run successful, profitable internet companies. You’ll be working with other driven professionals and mentored by a management team that truly wants to bring the best out in you.

    The industry is going through a period of explosive growth and our company is on the bleeding edge of investing in online businesses. This new asset class has been exploding in recent years and we need your help to scale.

    This is the position we wished we had when we were starting out! A remote position in a kick-ass remote company that works and plays hard.

    Ready to get started?

    If this sounds like an exciting opportunity for you, then read on to learn more about our company and how to apply for the position!

    So What is a Project Manager?

    A Project Manager is the liaison between EF Capital and various Empire Flippers departments and outside contractors to complete one-time and on-going projects.

    You will coordinate marketing and engineering projects and maintain relationships with those teams. You will also work with outside contracts such as our fund administrator, legal, and accounting.

    Also you will be responsible for working with our customer service team and resolving complex issues escalated to you and improving the customer experience.

    If you’re selected, and after a six month probationary period — assuming it’s a good fit for everyone — you will be invited to join our team officially, where you will become a fully fledged Project Manager.

    What’s Our Story?

    EF Capital is the latest division of Empire Flippers that enables investors to own fractional pieces of high-growth internet businesses. This is done by providing a marketplace to match up passive investors and experienced online business operators to purchase and run profitable online businesses.

    Empire Flippers was started back in 2011 as a place to buy small advertising sites. The company was started by two founders working from home and now has over a hundred people working all around the world, successfully selling more than $410,000,000 in online businesses.

    The goal remains simple — connect the sellers of high quality businesses with entrepreneurial buyers.

    The problem EF Capital solves is that buying an online business requires a particular skill-set — one that many investors, high net-worth individuals, and investment funds just don’t have. This skill-set issue is a limiting factor that, once solved, could open the floodgates in taking this asset class mainstream.

    Empire Flippers has already established incredible market demand. The company has more than $5.5 billion in verified liquidity from potential investors with more being added every month.

    EF Capital is in a unique position to pair investable capital with our established network of accomplished and experienced entrepreneurs and portfolio managers.

    In our first year we successfully completed 3 Rounds of EFC funding $18.5M+. Our Round 1 and 2 operators are growing their businesses and our Round 3 operators are in the process of deploying capital. We’re now ready to expand the program so that we can start operating at even greater scale.

    That’s where you come in!

    What’s the Opportunity?

    Becoming a Project Manager will put you in a critical role at EF Capital.

    You’ll be joining a very fast-paced team in a high-growth environment. The work will be challenging and you may find yourself wearing several different hats along the way.

    While we have the support and backing of a larger established company and brand, it’s not wrong to say this will compare closely to a rapidly growing startup in the financial services sector.

    You won’t be another cog in the wheel of some larger corporation. You won’t be employee #30492 looking to skate by and hope that your peers or supervisor can cover for you. You’ll be an absolutely critical player in a company with big expectations and opportunity.

    Your work ethic and skill-set will have a direct impact on our growth. You’ll gain access to our Rolodex, receive direct training, mentorship and support, and gain valuable insights into the online business space that no course could ever teach you.

    You’ll be working right away with savvy investors, successful entrepreneurs running dozens or hundreds of sites, and portfolio owners and management teams running global product brands.

    Do you want a seat at the table? A real shot to be a leader and have a voice in a fast-growing industry?

    If we’re a good fit for each other, that’s exactly what you’ll get with this position.

    What’s This Project Manager Position Like?

    While you can expect to work hard and wear many different hats, we’re not terribly corporate. Empire Flippers has been an INC 5000 company for a number of years, but we’re completely bootstrapped, have no board to answer to, and are focused on results, not politics.

    You’ll find much of the same at EF Capital.

    When you first come on board as a Project Manager, you will start learning more about our industry before jumping into the job. First you will learn about the different types of online businesses available for sale on Empire Flippers. Then you will learn about EF Capital. You will become well versed in all of our processes, from how investments are structured down to intricacies of business acquisitions. You will learn about what each department in the company does and who to work with to accomplish your projects.

    Once you have the basics down, you will start working with our team, contractors, and customers directly. This is not a sales role but you will spend a significant amount of time on the phone and must be very comfortable calling clients and other team members when needed. You will wear many different hats and will need to prioritize projects based on urgency and importance.

    You might be wondering, though… What will your daily work routine really look like once you’re up and going?

    While you will work on many different things and each day could look different to the next, here is an example of potential tasks:

    • Explaining new EF Capital terms to our marketing team and coordinating with them to create investor sales copy, email sequences, and other marketing material
    • Working with our Engineering team to implement new software functionality for EF Capital
    • Regularly working with our CRM to keep our team moving forward
    • Calling an investor that has an issue not able to be resolved by our customer service team
    • Providing regular updates on projects to the rest of the EF Capital team and ensuring they’re on track
    • Figuring out ways to improve our existing process to make it a better experience for both investors and operators

    What Skills Are Needed?

    We believe in hiring people who are a good fit with us culturally. We want people who are hungry to learn, but also people that will be fun to work with.

    However, that doesn’t mean we aren’t looking for a certain kind of skill-set.

    While no previous work experience is needed, experience in customer service is a plus. Any background in e-commerce or online business is also helpful. However, we are looking to train the right person, so if you don’t have that experience, don’t let it stop you from applying.

    • You must love talking with people. You need to be able to pick up the phone and call someone to figure out a way to resolve an issue or move a project forward. This isn’t a sales role but you will be expected to support our sales team which could involve getting on the phone with potential investors, contractors, and others.
    • You’re a problem solver. You will face obstacles and challenges. It will be up to you to make sure those challenges are met head-on and solved for all parties in the deal.
    • You need to be a team player. You’ll be working closely with multiple teams and contractors. You need to be good at communicating your thoughts and getting buy-in from colleagues.
    • You’re excited about expanding the EF Capital brand. We love hiring people that are passionate about the online business industry. We want you to be on board with our mission, participate in industry conversations, and get people excited about working with us.

    What’s the Lifestyle Like?

    Our company is built on a culture of remote work, travel, and living life on your terms. Being a location-independent full-time position is one of the many benefits!

    We aren’t going to chain you to a cubicle. You’ll be free to work anywhere in the world that serves you best. The choice is yours. You won’t be some badge number in the corporate machine. We will want your input and insight. As you gain more experience, we are going to rely on you to make our process better and smoother for our investors and operators.

    We require all new hires to work in-person with their manager for the first few months to get up to speed quickly and create a close knit group. After that, employees are free to live anywhere in the world. For this position we will be hosting a 2-month in-person training in Thailand with the EF Capital Team. The in-person training is required so please be sure you are able to attend before applying for the job.

    Our company holds biannual meetups where we gather in a fun location and collaborate over the latest projects and ideas. The purpose of the meetup is team building — we make sure there are a variety of activities outside of company presentations and breakout sessions. Our meetups were on hold for 2020, but in 2021 we were able to gather together again as a team for a fun filled week in Las Vegas!

    For the first 6 months, you will be paid $3,000 USD per month during the probation period. After 6 months, you will be gradually introduced to our compensation plan and will have paid, international healthcare coverage. Within 12 months, you can expect to be earning $60,000 — $80,000 USD per year depending on performance. With this being a new venture, there is a lot of opportunity to move into management roles with significantly higher pay.

    Love It. What’s the Catch?

    We love our team and our work, but that still means you will need to perform up to our expectations. Hopefully, you will exceed those expectations and take us to new heights with the skills you bring to the table.

    We love to play and travel. A big part of our company is about experiencing what the world has to offer and going after it. That being said, we also work awfully hard.

    Sometimes we have to work weird hours. It is not uncommon to take a 3 a.m. phone call if you’re in Thailand to connect with someone over in the U.S. Or vice versa. You will need to be someone who is ultra-flexible. Our business is truly global, and we have customers in every corner of the world.

    Sometimes we really do work next to the beach. We might take a long break in the middle of the day, but burn the midnight oil with a 12-hour work day through the night. That isn’t every day, but it does happen when we need to finish a project or answer a client’s series of questions, so you’ll need to be prepared for that.

    A lot of people would love to have a side gig or a gap year experience that allows them to travel the world before finding a job back home. That is not this job.

    We want you to become a long-term employee with us. Ultimately, we want this position to grow into a profitable career for both you and the company. Also we’re looking for people who can step into management roles as the company grows.

    The Details to Keep in Mind

    Remember, we’re not going to throw you into the fire right away. As you get better acquainted with our company and processes, you will dive into tasks, starting off with plenty of guidance and later working more independently.

    Our team will review every application that comes our way. If you’re a good fit, we will schedule an interview. Typically, we do two rounds of interviews before we decide.

    The cut-off date for applying is July 11th.  Applications will be reviewed as they come in, so apply early. Expected start date is September 12th.

    If this all sounds overwhelming yet exciting to you, then apply! You might be surprised how perfect you are for this role.

    How Do I Apply?

    Here is the sequence of events we use when hiring our new team members:

    • You record a YouTube video* explaining who you are and why you’re a good fit for the position, fill out an application, and submit it by July 11th, 2022.
    • We review submissions and schedule interviews in mid to late July.
    • Second interviews are done late July – early August, and a final decision is made.
    • The chosen applicant will be announced with a start date of September 12th, 2022.

    *YouTube Video Requirements:

    We will only accept submissions that include a YouTube/ Loom  URL. Please leave the video “unlisted” in preferences and share the link with us. The quality of the video doesn’t matter, and there are no bonus points for editing. We simply want (up to) three minutes of you explaining (based on your previous experience):

    • Why this position is an excellent fit for you and us
    • Why you think you’re a good fit to work with our prospective customers

    If you’re thinking about applying, but are worried you might not have enough (insert excuse here) — don’t worry. If you want to build something more than just a 9-to-5 job, then click the “apply” button below.

    We have a no side project policy: we do not allow any ownership, association, or affiliations with online businesses or websites. If you are the owner of an online business, then you will be expected to either sell the business before you join us or sunset it upon accepting a job offer from us. If you are not comfortable with this, please do not apply.

    A background check is required.

  • Fleetio logo

    Account Executive, SMB

    Fleetio
    USA Only
    1 week ago

    Account Executive, SMB (Software Sales – Remote)

    REMOTE

    Birmingham, Alabama, United States

    Sales

    Full time

    Description

    If your ideal workday consists of prospecting new leads, sending follow-up emails, conducting discovery calls and software demos, uncovering pain points and closing deals, you just might be Fleetio’s next Account Executive selling to small & medium-size businesses (SMB).

    Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet of vehicles and equipment. The need for fleet management software is only on the rise and Fleetio has positioned itself as a best-in-class software in this space.

    We have big goals in 2022 and we’re looking for talented salespeople to join our team and help grow our revenue by demonstrating our software platform’s value.

    What you’ll be doing

    • Know our software inside and out – you’ll be a solution expert for Fleetio
    • Prospecting: source leads through cold calling and email outreach (using ZoomInfo, Outreach, Salesforce)
    • Connect with Marketing Qualified Leads (MQLs) – conduct discovery calls and run demos
    • Use consultative sales techniques to help organizations understand how Fleetio can help them
    • Perform web-based demos for prospects around the world
    • Proactive and consistent follow up with prospects via phone and email
    • Negotiate pricing & close opportunities

    What’s in it for you

    • Base salary and generous commission plan with no cap
    • Work with fascinating customers and prospects from all around the world. Today, we have over 3,300+ customers in 70 countries. So many companies and organizations operate a fleet each day, and Fleetio is a good fit for most of them – it’s a huge market!
    • Be a part of an incredible team of “A” players who go above and beyond to make Fleetio a successful company. We’re a customer-centric team with a great product, excellent support, and countless happy customers.
    • Sales training, a defined career path, and promotional opportunities for top performers
    • Work remotely (within the United States) or from our awesome HQ in downtown Birmingham, AL. This position does not require travel.

    Requirements

    • 2+ years of sales experience
    • Prospecting experience
    • Strong verbal and written communications skills
    • Excellent presentation and negotiation skills
    • Extremely focused and disciplined with your time
    • Outstanding work ethic and hustle with a strong sense of urgency
    • Resourceful and determined, yet not afraid to ask for help
    • Be sure to mention “coffee” in your application so we know you read this

    Benefits

    • 100% health/dental coverage (50% coverage for family)
    • Vision insurance
    • Incentive stock options
    • 401(k) match of 4%
    • PTO – 4 weeks
    • 8 company holidays + 2 floating holidays
    • Parental and bonding leave
    • Dependent care and medical FSA
    • Short and long term disability
    • Community service funds
    • Professional development funds
    • Health and wellness initiatives
    • Mac laptop + new hire equipment stipend
    • Monthly catered lunches
    • Fully stocked kitchen with tons of drinks & snacks
    • Remote working friendly since 2012 #LI-REMOTE

    Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.

    This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.

  • SaaS Academy logo

    Sales Representative (Account Executive)

    SaaS Academy
    USA Only
    1 week ago

    Location: US Locations Only; 100% Remote

    U.S. / Canadian time zones required

    On-Target Earnings (base + commission): $140,000 – 160,000 USD | Unlimited PTO | Fully Remote | Generous Benefits

    About SaaS Academy

    The SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.

    Our CEO, Dan Martell is an award-winning entrepreneur and investor who has founded multiple companies. He was named Canada’s top angel investor and he’s completed over 40+ investments with amazing companies like Udemy, Intercom, and Unbounce.

    About the Role 

    Our B2B SaaS Coaching programs were created to help other software businesses grow and succeed. Our team works together to help others make their dreams a reality!

    Now, we need a high-performing person to help us scale to new heights and continue to provide incredible support to our world-class clients.

    This Sales role will amplify your career. From taking on new challenges to following the lead of incredible mentors, we promise you will grow, learn, and make a difference. If you’re a person who is inquisitive by nature and loves interacting, educating, and answering questions with SaaS founders from around the world, then this is a role for you!

    Here are the responsibilities of the Sales Representative role:

    • Run effective discovery and demo calls with prospects
    • Use a consultative approach to identify good-fit clients and close them
    • Follow proven sales processes to create an incredible experience for clients
    • Reach out to warm prospects
    • Manage sales pipeline and proactively move prospects forward
    • Provide timely feedback to the marketing department around continually improving the quality of leads
    • Developing educational material, including presentations, sales scripts, and case studies to be included in the company operations manual
    • Meet and exceed monthly & quarterly sales objectives

    Ideal Candidate

    • Ability to speak with potential customers to understand their pain points and priorities
    • Bring value to everyone you speak with
    • Excellent communication, organizational, and analytical skills
    • Passion for software and technology
    • Extremely comfortable engaging with driven entrepreneurs – Delivering value and ensuring prospects are a great fit

    Experience and Qualifications

    • Experience in a sales role is preferred
    • U.S. / Canadian time zones required
    • Experience working with a team across multiple disciplines
    • Strong interpersonal and relationship skills
    • Ability to build strong relationships across global teams and functions
    • Experienced with online tools (ie: Google docs, sheets, Trello, Zoom, Calendly, Hubspot)

    Benefits and Hiring Process

    • On-Target Earnings (base + commission): $140,000 – 160,000 USD
    • Generous Benefits: We offer Unlimited PTO, health benefits, development training, and a robust and nourishing culture & team that is world-class
    • Please check out the How We Hire section on our website to see what the steps are for our hiring process. Taking the time to apply means a lot to us!  If you apply, you’ll hear from us, whether we feel you’re a good match for us, or not, as part of our process

    Location: US Locations Only

  • AdQuick logo

    Analytics Account Manager

    AdQuick
    USA Only
    2 weeks ago

    Location:  US Locations Only; 100% Remote

    Details

    • We’re looking for an Analytics Account Manager to join our growing Analytics team!
      • The Analytics Account Manager will be responsible for managing the processes and clients for accurate data collection, processing, modeling, and analysis.
      • The ideal candidate has a knack for seeing solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities
      • They will ensure data accuracy and consistent reporting by designing and creating optimal processes and procedures

    Responsibilities

    • Build successful measurement strategies for campaigns
    • Set up analytics dashboards by vetting out requirements and collecting all inputs
    • Client support and account management – from pre-sale support through booking, execution and campaign completion
    • Deliver insights to improve campaign performance
    • Present measurement results to clients and internal stakeholders
    • Work cross-functionally with Marketing and Product teams to build attribution case studies and improve the analytics product

    Background

    • 3+ years of agency or client-side experience in an Account Management role
    • Proficiency in digital tech tools (ex: slack, quip) and excel
    • Strong interpersonal skills
    • Data-driven and analytical
    • A bachelor’s degree
    • Willing to work CST or EST hours
    • SQL knowledge is a huge plus

    You are

    • Customer obsessed and an expert in the customer experience: you are able to think ahead of your client’s wants/needs and are able to quickly problem solve
    • Detail-oriented and have a proclivity to think ahead and outside of the box
    • Versatile and able to adapt to a rapidly-changing environment
    • Tech-savvy: you are considered a power-user of the platform and are able to demonstrate all aspects of the platform to customers
    • Scrappy: you’re able to balance individual work, cross-team collaboration, and project management
    • Data-driven and analytical
    • Ambitious and a go-getter

    Company Description

    • Build the operating system for Out-of-Home (OOH) Advertising
      • Simply put, AdQuick is the easiest way to buy outdoor advertising.
      • Broadest selection of inventory — our technology builds campaigns based on every available ad location from the large media companies to the sole proprietors. AdQuick also has exclusive access to locations.
      • Fastest process — we’re integrated with outdoor ad companies on the backend, so the buying process is seamless and single-threaded, no matter how many different billboard companies your campaign involves.
      • Data-driven — our campaign planning and post-campaign analytics make outdoor advertising more data-driven than it has ever been. Some of our customers include Instacart, Lyft, H&R Block, and OVO music label and we’ve booked campaigns nationwide.

    Location: US Locations Only

  • Flatiron School logo

    Senior Sales Account Executive, Enterprise

    Flatiron School
    USA Only
    2 weeks ago

    Title: Senior Sales Account Executive, Enterprise

    Location: Remote

    Flatiron School is seeking a driven and experienced Senior Sales Account Executive to join our Enterprise team. This individual will be responsible for value based selling to enterprise customers, managing relationships with existing clients, and ensuring personal quarterly revenue targets and monthly goals are achieved. This exciting role is critical to support the success, growth and demand we are seeing for corporate and university tech education programs.

    Responsibilities:

    • Successfully close acquire new logos through value-based selling to enterprise customers
    • Ensure personal quarterly revenue targets and monthly goals are achieved
    • Prospect and build sales pipeline within specific market segments
    • Respond to incoming leads and strategically/continuously prospect for new business
    • Research clients’ needs and build strong proposals
    • Manage the full sales process from first pitch through contract negotiation
    • Align Flatiron solutions with prospect business objectives/needs, successfully manage and overcome prospect objections
    • Collaborate effectively with the team and others to drive new business
    • Proactively learn about our industry and the technology landscape to ensure you are a trusted resource to prospects and customers
    • Research target accounts, identify key players, generate interest and develop accounts
    • Keep accurate records of interactions with leads in our CRM
    • Ability to confidently and effectively speak with prospects of all levels (including CTOs & VPs of Engineering)
    • Ability to sell to multiple stakeholders during a complex sales cycle
    • Leverage industry trends and come up with compelling value propositions to address client’s needs, wants and desires.
    • Working closely with the Client Success Team in post-sale activities.
    • Provide timely and accurate sales forecasting information
    • Focus on target attainment and conduct all necessary activities required to meet sales targets

    Qualifications:

    • 3+ years of sales experience focused on the full sales process, from first pitch through contract negotiation.
    • Background prospecting and building sales pipelines.
    • Strong consultative selling skills with a sales over-achievement track record
    • Strong existing enterprise relationships within North America.
    • Experience successfully managing and overcoming prospect objections.
    • Background utilizing CRM software to track, organize and prioritize effectively.
    • Proven ability to serve as a trusted resource to prospects and customers.
    • Collaborative and team-oriented approach in working across teams.
    • Strong analytical skills, dedicated work ethic, and thorough attention to detail.
    • Excellent verbal and written communication skills

    Expected compensation:

    • $140K-$150K ($250K OTE) annually

    About Flatiron School

    Flatiron School teaches passionate, creative people how to launch careers in tech. We’ve been teaching since 2012, and now offer programs in software engineering, data science, and cybersecurity to bring our successful curriculum to more students. We are more than just a school we are a team of mission-driven individuals trying to align education with reality. Since our inception in 2012, we’ve provided thousands of students with skills, community, and an immersive outcomes-driven program. To achieve these outcomes, we’ve never let ourselves stop growing we’ve constantly iterated on our curriculum, evolved our teaching techniques, and created technology to improve our students’ learning experience.

    Equal Employment Opportunity Commitment

    Flatiron School provides equal employment opportunity ( EEO ) to all persons without regard to race, color, religion, age, gender, pregnancy, sexual orientation, gender identity and expression, national origin, disability, marital status, citizenship status, veteran status, relationship or association with a protected veteran, military status or any other legally protected characteristic. This includes recruiting, hiring, working conditions, benefits, and other employment matters such as pay, promotion, demotion, transfer, termination, and reduction in force. It is the policy of Flatiron School to comply with all applicable federal, state, and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms and conditions of employment or potential employment. All employment decisions shall be consistent with the principle of equal employment opportunity.

    Flatiron School values and encourages diversity and solicits applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state or local law. Flatiron School is committed to working with people from all walks of life. If you require a reasonable accommodation in any part of the employment process, please contact people@flatironschool.com

  • Car and Classic logo

    Customer Success Executive – French Speaking

    Car and Classic
    Worldwide
    2 weeks ago

    Customer Success Executive (French Speaking) (Pre-Auction) – 100% Remote

    Remote

    Customer Success

    About the role

    Working in the Pre-Auction division of our Customer Success Team, you will be spending your day building and maintaining our shop window. From building listings and assisting with seller approvals, to answering general enquiries and keeping our CRM updated at all times, this critical role has a direct impact on the performance of the business.

    A keen eye for detail and a love for following a process is key to success in this role. With some creative flair and an unrivaled attitude to getting the job done, this role is all about ensuring our auction lots are always looking perfect. You will be closely liaising with our sales and curation teams, to ensure the right listings are starting at the right time and vehicles are being presented in the best way possible. Speaking to customers on a daily basis is also required; So excellent customer service skills are needed.

    About us www.carandclassic.com

    Car & Classic is one of the largest automotive marketplaces in the world. We’re lucky to have thousands of user-generated listings submitted monthly with content gems from James Bond’s Aston DB5 to Elvis Presley’s Cadillac. The site is old, launched in 2005 but under new, VC-backed ownership since 2018 and on an exciting triple-digit growth journey to bring classic vehicle transactions online.

    Our culture is incredibly important to us. We’re lucky enough to have built the team from scratch with a focus on enjoying the day-to-day, diversity, inclusion and high performance. Despite being an entirely distributed business we build strong connections as colleagues and have created a fun and high performing culture.

    Whilst the team is only 95 people now we expect to double over the next 12-months. We’re looking for a Customer Success Executive that has the listed relevant experience and wants to make their mark in a rapid growth business where they can make a real difference, whilst enjoying the environment and culture.

    Finally, you don’t have to love cars to work here (and lots of our team don’t) but for those who do this is an incredible opportunity to combine your passion and professional lives – we look forward to hearing from you.

    Role and responsibilities

    • Building and managing a high volume of auction listings to agreed KPIs
    • Liaising between internal teams to ensure listings are accurate
    • Calling and assisting sellers with approving their listings in a timely manner
    • Handling issues across the pre-auction journey and looking to resolve them with positive outcomes
    • Updating our CRM with a high level of accuracy
    • Responding to general enquiries
    • Feeding back product issues, complaints and suggestions to relevant departments
    • Troubleshooting basic level technical queries for your customers
    • Being an unrivalled customer service champion, where nothing is too much trouble

    What do you get (remuneration & benefits)?

    • Salary: £25,000
    • Stock options
    • All the equipment you need to get the job done
    • Flexible working
    • Access to free counselling, therapy and mental health support via Spill
    • Professional development allowance
    • Company paid team retreats
    • Income Protection
    • Life Cover
    • Smart Health
    • Generous parental leave
    • 33 days holiday (including bank holidays) & any period of closure over Christmas also paid
    • Ability to make your mark on a fast-growing start-up

    Job requirements

    The skills, attributes and experience you must have:

    • Experience in Customer Success and journey flows through a web-based platform
    • Due to our international expansion, we are currently recruiting candidates who speak fluent French.
    • Ideally knowledge of CRM’s, Zendesk and bespoke admin systems
    • Excellent verbal and written English and high-level communication skills.
    • Experience in making unannounced calls to influence and guide people through a process.
    • Experience working in a dynamic and ever-changing environment.
    • Experience of working to KPI’s
    • Expert organisational skills.
    • Emotional adept to deal with challenging situations
    • The ability to think, work and be comfortable with adapting to customer needs in a changing environment. Taking the initiative is vital!
    • Excited about delivering great service to loyal users of one of the world’s largest Classic Car platforms.
    • Able to handle a varied and ever changing workload! Multi-tasking is really important!
    • An eye for detail and a passion for excellence – strong personal motivation to go above and beyond what is asked of you.

    Skills, attributes and experience it would be nice for you to have:

    • Experience with automotive photography/writing
    • Experience in complaint management
    • A passion for cars!
  • INTELITY, Inc. logo

    Customer Success Manager

    INTELITY, Inc.
    USA Only
    3 weeks ago

    Location:  US Locations Only; 100% Remote

    About Us

    INTELITY® is the global leader of the broadest enterprise guest experience and operations management platform for hotels, casinos, and luxury residences. We are on a mission to provide our customers with the most advanced connection to their guests while, at the same time, supporting back-of-house operations and business intelligence. Our platform is in use globally at some of the most prestigious properties in the world. We’ve been recognized as an industry leader by Built in LA, Forbes Travel Guide, Hotel Tech Report, and Travel Weekly. We have received accolades and numerous awards for our platform and leadership in the industry. We are #1 and growing fast.

    We are building the next-generation platform for the guest service industry, and we are looking for a brilliant and versatile Customer Success Manager to own and manage the commercial and operational relationships of INTELITY accounts. This position requires a customer-centric thought process as well as advanced troubleshooting and sales skills, with the ability to work closely with others at all levels both internally and externally in a highly professional and client service-oriented manner. The incumbent will interact with key client stakeholders and be able to strike a balance between client expectations and the Company’s strategic objectives. They will also own all activities around their assigned accounts and will be expected to be well versed in all commercial terms, maintenance and support needs, project delivery activities, timelines, and project scope.

    Key Responsibilities

    • Leverages business and industry knowledge to partner with customers to help them accelerate business value and ROI
    • Post-sale customer relationship owner. Responsible for establishing positive relationships and results, ensuring that customers derive maximum value from their investment with INTELITY, utilizing all functionality of the system to ensure adoption and a successful renewal
    • Build and nurture relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper
    • Monitor customer usage data, health indicators, renewal dates and growth opportunities
    • Develop an understanding of typical business challenges faced by customers and common objectives to appropriately map features and benefits to address their needs
    • Establish and review customer KPIs in line with organizational success metrics and external client needs to demonstrate the value of our platform
    • Capture key learnings of site visits with meeting info, key contacts, and documentation
    • Liaise with Customer Support to identify, track and escalate customer problems, and/or training initiatives.
    • Be a mover and a doer; seek out friction points and derive creative solutions.
    • Be the voice of the customer.
    • Increase customer retention, solve customer issues and drive customer satisfaction.
    • Minimize customer churn
    • Work with sales, product management, and technology teams to ensure day-to-day service is effectively meeting client needs and value is being delivered to the client.
    • Develop and execute service plans that target customers key strategic business initiatives and pain points.
    • Proactively monitors renewal risk factors such as product usage, customer satisfaction, training needs and other activities to proactively engage clients in increasing usage.
    • Promotes customer loyalty
    • Mediate between clients and the organization
    • Analyze customer data to improve the customer experience

    Job Requirements

    • 3+ years of related sales support, account management and/or customer success experience (within the hospitality or technology space a plus)
    • Bachelor’s degree in communication or related field
    • Hospitality industry experience a bonus
    • 3+ years of experience with CRMs (Salesforce, HubSpot, etc.)
    • Strong computer skills required; proficiency in MS Office (Word, PowerPoint, Excel), SmartSheets and Google Suite
    • Strong knowledge of business processes (Sales, Marketing, Service, Support)
    • Training and documentation experience
    • Outstanding communication, presentation, organization and time management skills
    • Ability to prioritize, multitask, and perform effectively in a highly dynamic work environment
    • Ability to quickly grasp and explain technological and business concepts
    • Ability to navigate customer organizational structures to identify and build relationships with executives and stakeholders
    • Multilingual capabilities (Spanish, German, etc.) a strong plus

    INTELITY offers competitive pay and equity for qualified candidates. We focus on creating and maintaining a fun, positive work environment where employees can grow and flourish. We offer comprehensive benefits for our employees and their dependents, including medical, dental, and vision plans, as well as flexible scheduling options, and transit and gym reimbursements. Employees also have access to Flexible Spending Accounts (Dependent Day Care and Medical) and can participate in the Company’s 401(k) Plan with employer matching, and our robust training and development programs.

    INTELITY provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

    Location: US Locations Only

  • ModSquad logo

    Sales Manager

    ModSquad
    USA Only
    3 weeks ago

    Location: US Locations Only; 100% Remote

    Job Description:

    Are you a high-energy sales professional looking to join a creative, industry leader?

    ModSquad is currently seeking a Sales Manager to join our crew to continue driving forward. This position reports to the VP of Sales with responsibility for sales to all market levels. ModSquad has a great track record of growth but 2020 and 2021 have been blockbuster record years. How many organizations can say that?

    ModSquad’s a global leader in the remote workforce model, so we are positioned for success in today’s new world. We support top global brands such as NFL, National Geographic, Kroger, ShipStation, DFW Airport, Electronic Arts (EA), Wooga, Children’s Miracle Network, and many more. Do you want to join a dynamic team where you can make an impact with uncapped commissions…then apply now!

    Hours: Standard business hours; more as needed

    Key responsibilities:

    • Cultivate and develop new business relationships and serve as a trusted business consultant to senior decision-makers
    • Assume a lead role in managing sales opportunities and customer negotiations in your region
    • Identify proficient sales strategies and tactics for generating leads and closing business (it’s all about MRR)
    • Develop strong relationships with key strategic partners and, when appropriate, orchestrate the sales process through channel partners
    • Assist the marketing team to help you best target regional prospects

    Desired Skills and Experience:

    • University degree in business, marketing, technology or related field
    • 4+ years of consultative or value-add sales experience, with a background in closing recurring services such as customer support, moderation, community management, and social media management.
    • Ability to close, manage, and grow multiple deals each month
    • Excellent sales organizational and communications skills; experience working in Salesforce.com, Zoom, GoToMeeting, and similar online/mobile apps
    • Strong Excel formula skills for revenue and cost modeling is a must
    • Knowledge of the top social and messaging platforms, and customer-service toolsets, and their role in engaging today’s digital customer
    • Great address book of high-level contacts throughout the US is a plus
    • Ability to travel as needed
    • A flexible work schedule allowing for regular interactions with customers and ModSquad teammates in time zones around the world
    • Ability to collaborate and strategize on complex issues with the team.
  • Draft.dev logo

    Account Executive

    Draft.dev
    Worldwide
    3 weeks ago

    If you're a stellar communicator with an interest in technology, this role could be a great way to advance your sales career.

    We've grown from 0-90 clients in just two years and are on track to continue this growth rate into 2023. As our second Account Executive, you'll help oversee the sales process from handling inbound interest, to researching leads, to running sales calls, and sending follow ups to keep potential clients moving through our pipeline. You'll work alongside our other Account Executive and the company's founder to improve processes and nurture our pipeline.And now we're looking for someone to join as our second Account Executive!

    Day-to-Day Responsibilities:

    • Understand our prospects and ideal clients at a high level
    • Perform prospecting activities to drive new business growth
    • Build relationships and identify key buying signals to move prospects through the sales pipeline
    • Prompt and clear communication with prospects and Draft.dev team members in excellent written English
    • Create and run cold email and Linkedin outreach
    • Qualify and research inbound leads
    • Initially, you'll take notes in sales calls but within 3 months, you'll be leading calls independently
    • Send follow up emails and campaigns to prospects after calls
    • Weekly sales check-in meetings
    • Holding sales calls in US and EU time zones

    Skills and Qualifications:

    • 3+ years of experience driving full-cycle sales opportunities
    • Native English writing and speaking skills
    • Adhere to and improve existing sales processes

    Preferred Qualifications:

    • Past software development or industry experience
    • Experience with Pipedrive, Linkedin Sales Navigator, and Crunchbase
    • Previous experience building and improving sales processes

    Perks:

    • Flexible hours, location, and mostly asynchronous work (no travel required)
    • $52,000/year base pay rate with on-target earnings of $105,000+ annually
    • 10% commission on new sales (average deal size of $20,000) with no cap
    • Help shape the direction of a quickly growing small business and sales team

    Hiring Process:

    1. Submit your application.
    2. You'll complete an asynchronous role playing assignment via email (will just take a few minutes).
    3. You'll join a 30-minute phone call to learn about your experience and the role.
    4. You'll complete a 1-hour phone-based role playing session.

    Questions? Email karl@draft.dev for more information.

  • Lincoln Financial Group logo

    Mid-Market Account Manager

    Lincoln Financial Group
    USA Only
    3 weeks ago

    Title: Mid-Market Account Manager

    Location: Charlotte, NC, US

    Alternate Locations: US All Regions

    Work Arrangement: Work from Home

    Relocation assistance: is not available for this opportunity.

    Level: P3

    Pay Range: $63,100 – $137,900

    Bonus Potential:

    Requisition #: 69566

    The Role at a Glance

    We are excited to bring on an Account Manager to join our Workplace Solutions Team supporting Workplace Solutions in a work from home environment, unless located near one of our Lincoln offices.

    Background Details

    The Workplace Solutions Team will help you establish and grow your career in Group Benefits providing you with coaching and development to perform in this fast-paced environment.

    As an Account Manager, you will be responsible for building and maintaining relationships with clients and brokers within the 500-999 lives segment by supporting their overall group benefits plan administration needs. This role is accountable for providing dedicated service, offering a recommendable and consistent customer experience, and identifying root causes to mitigate future problems and to enhance the overall customer experience. You will be responsible for managing the relationships, handling escalations, and addressing the customer’s service needs as these are received through your queue and designated client/broker relationships.

    This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships. If this sounds like a role for you, please read on!

    What you’ll be doing

    • You will maintain knowledge on current and emerging developments/trends for assigned territory and products, assessing impacts, and collaborating with management to incorporate new trends and developments in current and future solutions.
    • You will partner with your customers and the business to retain customers while adding additional lines of coverage to support the needs of their employees to effectively support growth in all segments of our product/service offerings.
    • You will develop and maintain an understanding of LFG’s products, services and operational structure to enhance ability to identify and target sales growth opportunities.
    • You will provide education, information, training & advice on Lincoln’s products & services (including sales support tools, marketing ideas, etc.) to assigned Advisors, Registered Representatives, Brokers and/or Plan Sponsor/Participants.
    • You will build and maintain business relationships through effective communication via email, phone and in person with internal/external stakeholders in a customer centric and professional demeanor.
    • You will work through customer issues independently while collaborating with internal stakeholders to resolve issues in a timely manner.
    • You will identify, recommend and champions process improvements and organizational initiatives to positively influence the team and quality.

    What we’re looking for?

    Must-have experience (Required):

    • 4 Year/Bachelor’s degree or equivalent work experience (4 years of experience in lieu of Bachelor’s)
    • 3 – 5+ Years’ experience in relationship management that directly aligns with the specific responsibilities for this position
    • Ability to communicate effectively (verbal/written)
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

    Nice-to have Experience (Preferred):

    • Management/leadership experience
    • Project management experience
    • Experience working with multiple products
    • Presentation training or skills
    • Customer and/or broker facing role
    • Ability to work with others in a team environment.
    • Demonstrates strong interpersonal skills with a collaborative style.
    • Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.

    Travel Requirements

    • Up to 10%

    What’s it like to work here?

    At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

    What’s in it for YOU:

    • A clearly defined career framework to help you successfully manage your career
    • Leadership development and virtual training opportunities
    • PTO/parental leave
    • Competitive 401K and employee benefits
    • Free financial counseling, health coaching and employee assistance program
    • Tuition assistance program
    • A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
    • Effective productivity/technology tools and training

    Work Arrangement

    Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.

    Lincoln will evaluate the following when setting the successful candidate’s wage rate:• Prior work or industry experience.• Education level to the extent education is relevant to the position.• Unique skills

    About The Company

    Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021.Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek’s Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

    Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    Lincoln Financial Group is a committed corporate citizen included on major sustainability indices including the Dow Jones Sustainability Index North America and FTSE4Good. Dedicated to diversity and inclusion, we earned perfect 100 percent scores on the Corporate Equality Index and the Disability Equality Index. Follow us on Facebook, Twitter, LinkedIn, and Instagram.

    Be Aware of Fraudulent Recruiting Activities

    If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

    Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.

    Additional Information

    This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

    Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

    Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications.

  • Ceros logo

    New Business Director

    Ceros
    USA Only
    3 weeks ago

    Title: New Business Director

    Location: Remote

    About Ceros

    Join us as Ceros embarks on the next chapter in our mission to unlock creativity. Ceros is evolving into the essential design platform for professional creatives the world over. Our suite of cloud-based tools empower professional creators to push the boundaries of creativity, while our collaboration tools make it easy to get everyone involved in the process.

    Today, our products power some of the most engaging experiences on the web. In 2021 alone, interactive content created with Ceros Studio from landing pages and pitch decks to interactive social media has been viewed more than half a billion times. In the meantime, more than 3 million comments have been added to digital content using Markup, our new visual collaboration tool.

    Working at Ceros means having an impact at scale. Our products and services are leveraged by top tier brands such as Mashable, Bloomberg, Red Bull or Pinterest and are loved by more than 500,000 users. And we are building something even bigger and better: the creative operating system of the future.

    We are backed up and well-funded by top-tier investors including Sumeru Equity Partners, Grotech Ventures, Greycroft, and Starvest Partners.

    We are remote first forever with a 4 day workweek that finishes every Friday at 1pm.

    The Role

    Simply put, your mission is to sell new subscriptions for Ceros. On that mission, you will be expected to identify, negotiate and close deals with a wide range of organizations in order to meet and exceed monthly, quarterly, and annual quota in an assigned industry vertical. Prospecting, running client meetings and conducting meticulous follow-up are some of the activities you will lead for the company. As a New Business Director, you will be paired with a dedicated SDR and you will work closely with them, our sales leaders, and other team members. You should be wildly ambitious, talented and passionate in all that you do; you should live to sell, and love to evangelize disruptive technology products you believe in.

    Ultimately, you should take ownership and responsibility for hitting key activity metrics, prospecting and closing sales. Be your own CEO, own your business, be empowered, and win!

    Key Responsibilities

    • Consistently meet/exceed monthly, quarterly, and annual sales targets
    • Identify and fill the customer needs better than anyone in the market place; Sandler selling method experience is a plus
    • Deliver client-centric product demos and have complete ownership of the customer experience
    • Experience with a hands-on pilot-to-subscription sales model and selling to marketing organizations preferred, but not required
    • Qualify relentlessly, negotiate deals, and expertly manage the sales process to ensure accurate forecasting
    • Manage multiple deals at the same time and be able to navigate complex client organizations with the highest level of sales professionalism
    • Maintain the highest levels of integrity, authenticity and honesty
    • Use smart/modern techniques when prospecting into your key accounts
    • Act as a liaison for customer and prospect feedback to the business and product owners
    • Ensure that all new customers are properly transitioned into Customer Success team
    • Continually stay abreast of key industry developments in marketing, design and technology
    • Uphold company values and embrace team culture
    • Must be able to travel as required

    Practical stuff we anticipate you having:

    • Minimum 2 plus years’ sales closing experience carrying a quota
    • Managed a territory in a direct business-to-business sales function (MarTech/SaaS preferred)
    • Proven track record of consistent sales quota achievement
    • Experience selling a disruptive product with a long-tail strategic impact

    What we’re looking for from the heart:

    • Team-player mentality
    • Passion, enthusiasm, energy, humor, and the ability to convey this through communication and presentation skills.
    • Intellectually curious; you want to understand everything about our customers & market opportunity.
    • Intrinsically-motivated you want to win because that’s how you are built.
    • Strong network of contacts and excellent communication skills confidence to build relationships at all levels.

    Key things to know

    • We want you to start ASAP
    • This is a full-time position
    • This is a remote first role; travel periodically to our NY offices and visit clients
    • To prove you’ve read this fully, tell us one thing you see as key in sales

    Benefits

    • Competitive Salary
    • Stock options
    • Premium health insurance
    • 401K match
    • Paid parental leave
    • Unlimited vacation days
    • Wellness Fridays (Half Day Fridays)
    • Excellent gear (Macbook Air, external monitor, etc.)
    • Stipend for the home office set up
    • Growth and Learning opportunities within the company
    • Virtual experiences in which Cerosians can collaborate, educate, and create social connections with one another

    At Ceros, we are deeply committed to the recruitment, retention, and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology.

    As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

  • 800.com logo

    Account Executive

    800.com
    USA Only
    4 weeks ago

    At 800.com, we're building an intuitive & powerful cloud communications platform for SMBs & Enterprises to communicate via Voice & SMS.  We’re seeking a dynamic and motivated Account Executive to join us as we accelerate growth. This role will focus on executing our outbound sales motion, helping find prospective clients, and acquiring new customers. You will start out selling our product and then will be tasked with building out the sales team. This role will be critical in building our customer base. 

    The role will 

    • Generate new business opportunities through outbound activities and pre-existing relationships.
    • We have a solid inbound engine and it is expected that you will nurture our leads/opportunities via our inbound and organic marketing efforts.
    • Confidently run sales demos, understanding the prospective customer's pain points, educating on 800.com’s value, key differentiators, and guiding prospects through the sales process 
    • Manage a sales pipeline from prospecting to close, prioritizing leads effectively, and communicate any challenges or wins to the team 
    • Drive prospects to close by thoughtfully addressing key stakeholders in the buyer journey while navigating organizational complexities 
    • Proactively build and improve on the sales collateral and processes, working collaboratively with the design and marketing teams to build an outstanding brand experience 
    • Act as a liaison in the customer onboarding process, creating a seamless experience from prospect to customer. 
    • Create a full feedback loop with the product team by advocating for customer needs and communicating market insights 
    • Be future thinking, laying the groundwork for a high-growth sales team, as well as, providing insight into critical next hires more broadly 

    You bring 

    • A strong track record of success in a senior sales role in selling a SaaS product 
    • 4+ years of closing experience for a SaaS product 
    • The ability to forecast and manage a robust pipeline of opportunities 
    • Experience selling solutions to enterprise opportunities 
    • A deep understanding of SaaS 
    • A desire to empower the customer and an ability to make technical details accessible and understandable 
    • The capacity to operate at a macro and micro level, thinking strategically and executing the work 
    • A sense of ownership over your work and how you communicate and work with others 
    • Experience working collaboratively with product and marketing teams 
    • Comfort in the relative chaos of working at an early-stage startup 
    • Ability to develop a process from start to finish 
    • Ability to develop packaging & promotion 
    • Ability to recruit new sales reps 
    • Ability to train new sales reps 
    • Ability to set, achieve, and surpass Sales goals 

    Why 800.com? 

    • 100% remote (we believe in trust and autonomy) 
    • Competitive salary 
    • Flexible vacation plan (includes company-wide winter holiday break) 
    • $200/month coworking stipend 
    • 401k matching at 4% (US residents) 
    • Dependent care FSA (US residents)
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