Property Manager: Kansas City, MO at NorthPoint Development

Location: Kansas City, MO, USA

Who We Are

Interested in working at NorthPoint? Interested in being a Property Manager here? We can’t wait to talk to you!

NorthPoint is a place where we strive to inspire, share, commit and join together to achieve a common goal. Our core values set the foundation of our culture and guide us in every business decision. The health of our employees and candidates is our top priority, we will be conducting our hiring process virtually and conducting phone or video interviews throughout most of our hiring process. We will provide all candidates selected for interviews with the required meeting instructions.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” – Nathaniel Hagedorn | CEO.

What You’ll Get

At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we put employees first with the following perks:

Keep Money in Your Pocket: NorthPoint pays for 85% of the premiums for our medical, dental and vision plans. Not to mention up to a $2000 deposit in a Health Savings Account, annually.

Dress: Comfortable business casual with jeans everyday

Food: Catered lunches M-F

Stress Relief: FREE chair massages and Gym Reimbursement

What You’ll Do

Daily Functions

• Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner, and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue.
• Ensure that there is 24-hour emergency coverage for the property at all times.
• Conduct periodic inspections of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
• Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
• Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
• Become proficient with the Angus and Yardi Property management software. Coordinate entry of all property information into the Angus software program and establish reporting protocols for maintenance requests, preventative maintenance, vendor and tenant Certificates of Insurance and key lease date tracking. Monitor all key dates and reporting within Angus and Yardi.
• Assist the Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.
• Assist with the coordination and production of ordering signs, tenant identification, etc.
• Assist in the production of monthly and annual reports.
• Assist in preparation of transaction related documents.
• Maintain contact and other databases for the company.
• Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs).
• Contractor coordination.
• Coordinate tenant move-ins.
• Approve and or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution.
• Code and ensure accuracy and compliance with contracts of all property related invoices.
• Collect and organize all property information in a format for quick reference.
• Detailed verification of all invoice amounts and information with approved Service Orders or Contracts.
• Ensure proper property coding on invoices.
• Investigate cost reduction opportunities.
• Assist corporate accounting with questions related to the property and resolution of vendor issues.
• This position requires at least 50% travel and is based out of our Kansas City office.

Who You Are

• Exceptional communication and organizational skills.
• Detail oriented and accurate especially with numbers.
• Customer service experience.
• Ability to work under pressure.
• Self-motivated and self-directed.
• Ability to assert oneself.
• Exemplary time management skills.
• Ability to work with staff in solving problems.
• Ability to take directions and function as part of a team.

What Experience/Skills You’ll Need

• Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
• 2+ years of directly relevant Commercial Real Estate
• Property Management experience.
• Familiarity with maintenance and accounting software (i.e. Yardi and Angus) a plus.
• Effectively prioritize and multi-task.
• Excellent people skills.
• Strong working knowledge of general office equipment (copiers, fax machines, scanners).
• Ability to effectively communicate both orally and in writing with peers, managers and clients.
• Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
• Proactive, initiate follow-through.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.