Build a Lasting Relationship With Your Account Manager Resume
When hiring managers are staring at a stack of account manager resumes, how can you stand out from the rest? It may not be as challenging as you think. We're going to show you how to write the perfect resume that will earn you an interview.
An account manager resume needs to leave a lasting impression on hiring managers. Your resume needs to show you can be trusted to manage relationships with a company's most valuable clients.
Over 100,000 people have used our resume builder to land jobs at some of the best companies in the world. Follow our guidance and you'll be sitting in the offices of Apple, Google, or Square in no time.
Tips for an Effective Account Manager Resume
Hiring managers want an account manager they can trust to be the face of their company. An effective account manager resume blends your unique set of skills with quantifiable accomplishments to leave a lasting impression.
Showcase Hard and Soft Skills
An account manager’s hard skills are crucial, but your soft skills are equally important. You’ll need to find the appropriate balance and include both throughout your resume.
Your soft skills show you can finesse relationships with clients and customers. You won’t include soft skills in the skills section of your resume, but you will tactically insert them throughout your work experience. As you write your resume, incorporate examples of times when you cultivated new client relationships and nurtured existing ones.
Your hard skills exemplify your technical know-how and ability to improve processes. Hiring managers are seeking candidates who have familiarity with the same CRM tools their company uses. They want an account manager with expertise who can automate tasks, optimize processes, and drive further value for their company.
Quantify Your Achievements
Hiring managers will be wary of a resume that is lacking quantifiable data. Quantifying every achievement is not only impressive, it also builds the trust of hiring managers.
It shows you think analytically and are a results-driven account manager. Hiring managers want candidates who understand your overall goal is to drive profits for the company.
There are endless ways to plug data points into your resume. Here are examples of three areas where you can leverage data:
- Customer retention: Nurtured client relationships and lifted customer retention by 30% after one year
- Client satisfaction: Maintained a 95% client satisfaction rating from over 25 clients
- Number of accounts: Managed relationships with 30 clients, totaling $10 million in annual revenue for the company
It’s your job to back up your experience with proof. Callouts like these will leave hiring managers no other choice than to set up an interview with you.
Make a Great First Impression
The average hiring manager or recruiter only spends six seconds scanning your resume. This is your chance to show hiring managers what you’re made of — make every second count. Here’s what you need to do to stand out.
Formatting is the first aspect hiring managers will notice before reading. We’ll cover this in more detail below, but in general, make sure your resume looks as professional as you are.
Hiring managers want to know if you’re the right fit for the job. Show them you’re the appropriate candidate by tailoring your resume to the job description. The more similarities and keywords you use, the better chance you’ll have of earning an interview.
They also want to know if you can make an impact on their business. Highlight instances where you drove value for previous employers. A hiring manager should immediately know you’re an excellent addition to their team based on your experience.
We’ve given you some high-level tips that will guide your resume writing. Now let’s get into the finer details — writing your resume.
Account Manager Resume Sections
An account manager resume should include five sections — contact information, resume summary, work experience, skills, and education. Let’s take a look at what should be in each section.
Your contact information serves one main purpose: giving your basic information and providing a way for hiring managers to contact you. There’s not much room for creativity in this section. Stick to the basics and let your experience shine in other sections.
What to include:
- Job title
- City and state
- Phone number
- Julie Johnson | Account Manager | New York City, New York
- Jjohnson@gmail.com | 888-431-2368
A strong resume summary grabs the attention of hiring managers and urges them to read on. Hiring managers want to know if you have a proven track record of caring for clients' needs and driving results for businesses.
Your resume summary should be three to five sentences explaining your experience, expertise, and achievements. Talk about your years of experience, the types of clients you’ve worked with, and which areas you specialize in.
It’s a good idea to write your summary at the very end of the process. That way, you’ll have your greatest achievements top of mind and will know exactly what to write.
- Reliable account manager with a customer-first approach to building client relationships. Over seven years of experience nurturing client relations in the SaaS and automotive industries. Managed 40+ accounts totaling $10 million in revenue. Leveraged Salesforce expertise to optimize client relations and increase customer retention by 30% in one year.
The work experience section goes into great detail about the successes you’ve had managing clients. Hiring managers want an account manager who can be trusted to handle relationships with clients. It’s your job to show them you’re capable of being that person.
You will list your most recent jobs with three to five bullet points highlighting your responsibilities and achievements. An effective bullet point explains how you solved a problem and is supported by a quantifiable metric.
Your account management experiences should highlight areas like the number of clients you’ve managed, how you improved processes, and how you worked with other teams within the company.
What to include:
- Job title
- Dates employed
- 3-4 bullet points highlighting your contributions
SaaS Company | Sales Account Manager | April 2018 – May 2020
- Responsible for managing 30+ client accounts and cultivating lasting relationships with new business
- Improved customer satisfaction ratings by 20% by providing responsive and timely support to clients
- Successfully onboarded new clients and increased annual sales by 20%
Hiring managers are looking for an account manager who has a unique blend of hard and soft skills. Your skills section will be a list of your technical hard skills — not your soft skills. Your soft skills can be inserted elsewhere within your resume — like your resume summary and work experience sections.
Hiring managers need to know if you understand the technical side of account management — like familiarity with CRM tools, budgeting, and data analytics. These are imperative. The skills section tells a hiring manager that you’re an expert in your area and will provide immediate value.
Your real-world experience is what hiring managers really care about. Your education supports your experience by showing you built a solid foundation before entering the workforce.
Similar to the contact information section, the education section is relatively straight-forward. You don’t need to go into great detail. Simply cover the basics shown below.
What to include:
- Name of institution
- Degree obtained
- Dates attended
- Stanford University | Bachelor’s Degree in Business Administration | 2010 – 2014
A polished resume will be the first thing a hiring manager notices. You have a slim chance enticing a hiring manager if your resume doesn’t look clean and professional.
Here are some areas for consideration:
- Resume style: Hiring managers want to see all of your relevant work experience, but especially your most recent roles. A reverse chronological resume format walks through your work experience starting with your most recent job. We recommend using this format.
- Margins: Your margins should be large enough to print your resume without any issue. Make sure your margins aren’t too large, though, as it will make your resume unnecessarily long.
- Font: A clean and modern font will give your resume a professional feel. Stay away from fonts that are too condensed or hard to read.
- Font size: Your font size should be optimized for readability. Don’t make hiring managers squint to read your resume.
- Spacing: Adjust your line spacing so that your resume doesn’t feel crowded. Again, readability is key here.
- White space: Give enough space between your resume sections. An adequate amount of white space will allow hiring managers to quickly scan your resume sections.
- Color: Feel free to use color throughout your resume, but do so with purpose. Using distracting colors or too many colors will take attention away from your great work experience.
- Resume length: Your resume can be either one or two pages. You can extend your resume to two pages if you have extensive professional experience and are applying to a higher-level role.
Take a look at some of our resume templates to understand what your resume should look like.
Once you have your resume properly formatted, you’re ready to apply for your dream job. You’re now equipped with a polished resume that tells hiring managers you’re the right candidate for the job.
Stick to the Plan
Explain the value you can provide and support it with quantifiable experience. That's what a hiring manager will love to see. If you follow some of our recommendations above, you'll have no problem catching the attention of a hiring manager and landing an interview.