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Remote Account Manager Jobs

The largest collection of remote Account Manager jobs online. Filter by location requirement and employment type. New jobs added daily.
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  • Markel logo

    Claims Vendor Account Manager

    USA Only
    4 days ago

    Claims Vendor Account Manager

    • Remote USA

    Company Information:

    What we look for

    • Our exceptional and motivated employees are our greatest strength.
    • Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.

    Markel Style

    • The Markel Style is what makes us stand out from our competitors. It’s our core value which should underpin how we do business, while influencing our behavior and performance.
    • We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.

    Job Summary:

    • The Vendor Account Manager is responsible for managing vendor engagement, performance management, and serves as the primary liaison for claims vendor services.
    • The associate will collaborate with claims business leaders and other stakeholders, to identify vendor partners that meet our qualitative requirements while supporting expense management.
    • The ideal candidate must be a strategic thinker with strong communication & presentation skills and can effectively analyze metrics and identify trends to support productive vendor partnerships.

    Job Responsibilities

    • Responsible for administering pipeline for potential vendors, negotiating rates, and leading the onboarding process
    • Leads the stewardship and vendor renewal process, coordinates claim reviews, and ensures vendor adherence to our requirements and guidelines
    • Gather data and run reports necessary to analyze Key Performance Indicators (KPIs), measure and evaluate vendor performance
    • Execute internal/external customer training on CVMO systems and standard operating procedures
    • Primary point of contact for claim vendor service needs
    • Collaborate with Vendor Relations team to create and deploy vendor communications
    • Cultivate and maintain relationships with internal customers to understand business needs
    • Prepare and deliver vendor performance success to key partners, senior leaders, and associates
    • Maintain and update non-legal vendor database
    • Assist with departmental and organizational projects


    • Bachelor Degree required


    • Claims designations and/or certifications preferred

    Work Experience

    • 3-5 years of vendor and/or claims account management experience. Associate level claims or insurance knowledge.

    Skill Sets

    • Proven ability to resolve issues with multiple stakeholders and maintain continuity of effective relationship management
    • Excellent presentation and written communication skills
    • Intermediate skill level with Microsoft Excel, Word, PowerPoint and SharePoint
    • Detail oriented with strong analytical and problem-solving skills
    • Operate with minimal supervision and comfortable working on a virtual team
    • Strong organizational and time management skills
    • Thinks innovatively about customer service and providing efficient solutions
    View Application
  • SPINS logo

    Account Manager

    USA Only
    1 week ago

    SPINS is seeking a world class Account Manager

    • Location: Remote

    Who we are.

    For 20 years, our mission has been to increase the presence and accessibility of natural and organic products to encourage healthier and more vibrant living. By leveraging SPINS’ industry-leading proprietary data and analytics, our technology enables deeper, more engaged relationships between Retailers, Brands and Consumers through our platform, web, and mobile products. At the core of our work lies a passion to create a culture of sustainable health & wellness.

    What you will do.

    • Own the client relationship including, but not limited to: short and long-term strategic planning, regular and on demand data requests
    • Facilitate timely resolutions to client inquiries, agreed upon training and overall client fulfillment
    • Ability to interpret, analyze and clearly communicate data in formal or informal presentations
    • Demonstrate thought leadership by identifying data driven business opportunities and present thoughtful recommendations for solution
    • Exhibit solid account management skills to identify and prioritize projects/requests efficiently and effectively
    • Demonstrate strong relationship building skills to foster new and existing relationships across the client’s organization based upon SPINS product offerings
    • Ability to work effectively across various internal and external teams by demonstrating clear and concise communication skills
    • Identify client solutions by understanding roles and data needs across roles within client organization

    What you bring:

    • BS/BA Degree in Business, Marketing or Information Technology (or related degree)
    • 3-4+ years of experience with a Retailer, Distributor, Broker or Manufacturer
    • 3-4 years of experience in account/relationship management and/or partner development
    • 3+ years of experience story-telling using data, insight and visualization
    • Business and commercial acumen
    • Proven self-starter with a goal-oriented approach
    • Analytical in approach; ability to spot trends, anomalies and opportunities in data sets
    • Ability to engage and interact with senior-level Leadership within the client’s organization
    • Advanced capabilities within Excel and PowerPoint (Pivots, Dynamic Formulas, graphs, etc.)
    • Ability to learn new tools and services and quickly apply internally and externally
    • Natural Industry experience is preferred, but not required
    • Experience in IRI POS and consumer panel data is preferred, but not required
    • Leadership Skills:
      • Work as a team with others
      • Build strong relationships with colleagues and client
      • Deliver work to a higher standard
      • Always striving to improve yourself and the way things are done
  • ORR Corporation logo

    Account Manager

    ORR Corporation
    USA Only
    1 week ago

    Account Manager – Fire Protection Sales

    ORR Corporation formed from the trunk of Clark Orr Sr.’s car when he began selling safety equipment more than 70 years ago. The company has since expanded, now encompassing ORR Protection and Inspection Logic. Today, we support more than 250 employees across 14 locations nationwide but we still maintain the principles of safety, family and integrity that we were built on.

    ORR Protection has emerged as one of the fastest growing and most progressive fire protection companies in the country. At ORR, we’re dedicated to providing protection for people, property and the environment. Read more about our company culture https://www.orrcorp.com/our-orr-stories.


    The Account Manager will focus on closing the sale of ORR Protection’s related fire protection services, systems and solutions to new and existing clients to ORR in the Atlanta, GA and surrounding market area. This effort will involve identifying, pursuing, qualifying, and closing potential clients while identifying and providing cost effective solutions. This is a remote reporting, work-from-home position. If you have experience in the fire protection industry, strong prospecting and networking skills, proven ability to close, along with excellent communication and inter-personal skills, let’s talk!


    • All team members must embody the company mission to provide protection for people, property, and the environment in all aspects of their job.
    • Identify prospects that match the profile of ORR Protection in the Data Center, Industrial, telecomm, power generation and manufacturing industries.
    • Generate and follow up on leads by making contact with prospects and creating interest in ORR’s offerings.
    • Communicate and interact with business decision makers at all levels to identify needs and requirements as well as market opportunities.
    • Lead and move prospects through the sales cycle
    • Perform proposal and contract review activities as required.
    • Negotiate and close sales that vary in contract length and fee range.


    • High school diploma or equivalent education, required.
    • Bachelor’s degree, preferred.
    • 5-10 years of sales experience in fire alarm/suppression or related industry, required;
      • Related industries would include construction, building control, and other services within mission-critical environments.
      • Responsible for booking between $2-$3 million in installation or service contracts per year.
    • Experience working in Salesforce or similar CRM software, preferred.
    • Proven track record of being successful in elements of a consultative sales role.
    • NICET, preferred.


    • Knowledge in Fire Alarm systems, Special Hazards Suppression Systems, and other related fire systems.
    • Ability to identify potential leads and close sales.
    • Excellent verbal and written communication skills.
    • Computer literate in a Microsoft Office environment (i.e. Word, Excel, Outlook).
    • Ability to work in a CRM system and accurately track information.
    • Strong time management skills.
    • Cost accounting/ budgeting skills.


    • All associates are required to pass a drug screen, background check and motor vehicle report.


    • Working for a company where the associates are viewed as the company’s greatest asset.
    • Being part of something you can be proud of making a difference in the health and wellness of people and our planet.
    • A growing company with a first class reputation in our respective industries.
    • A culture that is fun, family oriented and entrepreneurial.
    • A company that offers a focus on work life balance and encouragement to make a big impact.
    • A caring group of associates with a commitment to make the communities we work in better for all.
    • Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development

    Equal Opportunity Employer / Vet / Disabled

  • Draft.dev logo

    Account Manager

    1 week ago

    If you're a stellar written communicator who can organize and manage lots of simultaneous projects and conversations, this might be the perfect role for you. As an Account Manager, you'll be in charge of onboarding, delivering, and renewing our clients (marketing teams at technology startup companies). If you have a background in content marketing, marketing agency account management, or any technical product fields, you'll have a big advantage understanding our clients and content.

    We'd Like Someone Who Can:

    • Understand complex technical topics at a high level (big plus if you have any past software engineering or product management experience)
    • Check and deliver finished work to clients based on given deadlines
    • Promptly and clearly communicate with clients and Draft.dev team members
    • Coordinating the creation of content plans with our researchers
    • Facilitate renewals and onboarding with clients
    • Understand the fundamentals of content marketing


    • 3+ years of account management, marketing, or related experience
    • 20 - 30 working hours per week
    • Deliver on deadlines
    • Adhere to and improve account management processes
    • Weekly account management check-in meeting


    • Flexible hours, location, and (almost always) asynchronous work
    • $40/hour starting pay rate
    • Work directly with Draft.dev's founder
    • Help shape the direction of a quickly-growing small business
    • The opportunity to transition to a full-time W2 role at the end of 2021 (if you want)

    Hiring Process

    1. Submit your application
    2. You'll complete a role playing assignment that via email (will just take a few minutes).
    3. You'll join a 45-minute phone interview to learn about your experience and the role.
    4. You'll complete a 2-hour paid sample project.

    Questions? Email karl@draft.dev for more information.

  • Elevated Third logo

    Account Manager

    Elevated Third
    USA Only
    2 weeks ago

    Title: Account Manager

    • Location: CO-Denver or Remote, US

    This is a full-time, US based position. This is NOT a sales / new business role. This position can be fully remote.

    Elevated Third is a thriving, digital agency located in the heart of downtown Denver. We don’t have any ninjas or rockstars working here. While we appreciate the passion and dedication that go into those vacations, we?ve found that throwing stars and lightning-fast arpeggios are not the skills we need to turn out great digital work. While we are headquartered in Denver, we are looking to bring someone on full time in a remote capacity.

    We need an account manager that gets the yin and yang of making clients happy and turning out great work. You understand the different forms of yes; yes if, yes but, yes when and, sometimes, just enthusiastically yes! When you have to say no, you say it in a way that clients appreciate and respect. You have a rare combination of energy, idealism and pragmatism, and you love to lean into your work and help others do the same. Come work with a great team of professionals doing fantastic work in the B2B space.


    • Build and grow client relationships.
    • Manage cross-functional teams and oversee complex projects.
    • Oversee your projects using the latest tools and processes.
    • Deliver great B2B digital on time and on budget


    • 4 years delivering digital work in an agency environment, both on the client facing account side and the internal project management side. This position is a combination of both skill sets.
    • Excellent verbal and written communication skills.
    • Proven ability to execute large-scale projects
    • Thrive in a results-oriented culture.

    Benefits Include

    • Competitive Salary
    • Generous paid time off in addition to a full paid week off between Christmas & New Years Day
    • Medical & dental insurance as well as a 100% employer funded Health Reimbursement Account
    • 401K program with 4% employer match
    • Semi-annual profit sharing
    • The salary range for candidates based in Colorado is 70-80k based on experience
  • Raketech Group Limited logo

    Key Account Manager - US

    Raketech Group Limited
    USA Only
    2 weeks ago

    As Key Account Manager you are expected to:

    • Managing the sales of the full Raketech product portfolio
    • Building and maintaining long-term relationships
    • Managing a portfolio of accounts to achieve long-term success
    • Generating new sales using existing and potential customers
    • Negotiating contracts and agreements to maximize profit
    • Develop new business with existing clients or identify areas of improvement
    • Create reports
    • Forecast sales results
    • Collaborate with the sales team
    • Communicate the progress of monthly/quarterly reports

    Job Requirements:

    • Based in US and open to travelling for work
    • Excellent listening, negotiation and presentation skills
    • Strong verbal and written communications skills in English
    • Experience delivering client-focused solutions to customer needs
    • Knowledge of MS Office
    • Proven work experiences as an Account Manager or similar position
    • Be proactive, results oriented as well as honest, and trustworthy
    • Be a team player and dedication to delivering great results
    • Experience in the iGaming industry is considered to be an asset

    You will be based in US and working US hours but have to be flexible and once a week attend meetings during CET working hours. To learn more of us and how we work remote, please visit www.raketech.com

  • Raketech Group logo

    Key Account Manager

    Raketech Group
    2 weeks ago

    Key Account Manager – Nordics

    • Sales
    • Remote job

    Job description

    Our Key Account Manager will work with various stakeholders in the different business areas to build strong relationships with our most important clients. Moreover, you will have close contact with various other departments such as our Product department. You will be responsible to manage the Sales in Nordics and plan for upcoming events so our product portfolio could monetize and build new revenue streams.

    • Managing the sales of the full Raketech product portfolio
    • Building and maintaining long-term relationships
    • Managing a portfolio of accounts to achieve long-term success
    • Generating new sales using existing and potential customers
    • Negotiating contracts and agreements to maximize profit
    • Develop new business with existing clients or identify areas of improvement
    • Create reports
    • Forecast sales results
    • Collaborate with the sales team
    • Communicate the progress of monthly/quarterly reports

    Job requirements

    • Proven work experiences as an Account Manager or similar position
    • Excellent listening, negotiation, and presentation skills
    • Strong verbal and written communications skills in English
    • Experience delivering client-focused solutions to customer needs.
    • Knowledge of MS Office
    • Be proactive, results oriented as well as honest, and trustworthy
    • Be a team player and dedication to delivering great results
    • Experience in the Media industry is considered to be an asset

    You don’t live in Malta, and don’t want to relocate? No problem, you can choose whether you want to work from Malta or remotely from anywhere else as long as you can commit to working hours +/- 2hrs CET.

  • Skedda logo

    SaaS Account Manager

    2 weeks ago

    We’re looking for a friendly, helpful and tech-savvy person that loves helping people.We’re an Australian-based SaaS company, and it's getting a bit tricky for us to look after all of our fans in the various parts of the world.Your role will be to based around building relationships with our Premium customers and helping them get the most out of our product.We're a small team, so you'll have a big impact!Your day-to-day will involve:

    • Building lasting relationships with Premium customers
    • Conversing with Premium customers via email, phone and video
    • Providing product demonstrations
    • Helping customers find solutions to their unique scenarios
    • Assisting Premium customers with billing queries and payment 

    For this role we need you to:

    • Demonstrate a friendly, approachable and professional manner 
    • Be motivated to help people get the most of out of our product
    • Have experience in sales and/or customer support
    • Be a highly organised and motivated person
    • Demonstrate outstanding written and verbal communication in English
    • Be generally interested in SaaS products
  • Smile logo

    Account Manager - SaaS

    2 weeks ago


    Smile, developer of the B2B SaaS productivity tool TextExpander, has been making people more productive for over 15 years.  While returning millions of hours of productive time to our customers, we’ve grown from a 2 person team to a team of over 30 - all while remaining self-funded and profitable!   

    What we’re looking for:

    Smile is seeking a revenue-driven Account Manager to join our growing Account Management team. As an Account Manager for Smile you will be responsible for building strong relationships with our current TextExpander customers, analyzing your accounts to create growth opportunities, and coordinating with internal teams to deliver software solutions that exceed our customers’ needs. 

    You will use your passion for people, productivity tools, and growing companies to directly impact your customers' satisfaction, add value to the service they receive, and grow revenue through expansion and upgrade.

    Who you are:

    You are a passionate, people-person who loves the dynamics of building relationships with your customers.

    You are customer-focused, revenue-driven, and understand how to create value for your customer. You accept the challenge of ensuring that our customers remain happy while also increasing revenue.

    You are proactive. You can’t just sit around and wait to take action - you’re ready to take charge. 

    You are forward-looking and continuously strategize on where to find growth in your existing accounts.

    If this role sounds like it might be the next step in your career, we invite you to join our remote team, working in a fluid environment as we continually learn and grow.


    • Build lasting customer relationships based on trust and respect by understanding and responding to their needs and challenges
    • Understand the value TextExpander provides and communicate it clearly and proficiently to customers as you grow their engagement
    • Work with Support and Sales teams to ensure customers realize their potential with TextExpander
    • Identify clients who would benefit from Enterprise functionality and other services
    • Provide tailored training to the customer
    • Consult with the customer on how to optimize their TextExpander workflow
    • Manage renewals 
    • Research & develop successful relationships with and grow key accounts.
    • Assist customers with technical questions
    • Help customers with billing queries and payment


    • 2+ years of experience with customer service or sales account management
    • Comfortable working with remote teams
    • Reliable, smart, honest, organized, positive, personable
    • Self-motivated, and comfortable with little supervision
    • Excellent written and spoken English communication skills
    • Comfortable with Mac, Windows, Chrome, iOS, CRM, video communication tools
    • Quick learner and eager to use new tools
    • Creative problem solver with close attention to detail

    Tech needed for the job:

    • High-speed, reliable Internet connection

    Preferred Experience & Skills:

    • College education
    • 2+ years working remotely


    • High level of autonomy in your role
    • Motivated and creative teammates
    • Flexible schedule
    • Employment benefits:
    • Healthcare reimbursement plan (ICHRA plan)
    • Paid vacation and sick leave
    • 401(k) plan
    • Profit-sharing plan
    • Contract work also negotiable
    • Competitive salary plus commission 

    Smile develops productivity software for Mac, Windows, Chrome, iPhone, and iPad. Headquartered in San Francisco, California, Smile is a closely knit, geographically diverse company. We have proudly served our customers for over a decade. 

    At Smile, we embrace diversity. We strongly encourage underrepresented minorities to apply, even if they're not sure they meet all qualifications.

    Smile provides equal employment opportunities (EEO) to all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

  • Brilliant logo

    Creative Partner (Creative Account Manager)

    North America Only
    2 weeks ago

    Help bring brands to life as a Creative Partner at Brilliant.

    Creative Partners are at the core of what makes Brilliant special. Work with our clients help them design and produce creative branded products, achieve marketing goals and delight their customers and colleagues with better branded products and flawlessly executed campaigns.

    The Creative Partner is equal parts Account Manager and Creative Project Manager. The role is also a little bit of each of the following:

    • Creative Direction
    • Shopping and Retail Trend Analysis
    • Vendor Management
    • Customer Service
    • Exception Handling

    Successful candidates are tech-savvy, have excellent communication skills, a good eye and a passion for ecommerce, retail trends and creative, well-designed physical products.

    You will work closely with our clients to develop creative solutions, source and select products, coordinate production logistics, and manage projects from end to end. You will get to know your clients deeply over time, learn about their businesses and brands, and become their trusted partner in creating impactful branded merchandise, packaging, and our technology and services solutions to help them achieve their goals in marketing, sales / account-based marketing, HR, events and more. You will interface with Brilliant designers, our tech team and our vendors to deliver better branded products to our clients.

    About you:

    • 2-4 years* of full-time experience in account management and/or project management
    • People-person with lots of empathy
    • Strong customer service mentality + positive attitude
    • Detail oriented and organized
    • Excellent written and verbal communication skills
    • Good eye for design
    • Tech savvy

    *Candidates with less experience are welcome to apply -- we will consider your application for our Creative Associate role.

    And finally:

    • You love branding, design and retail -- you will ultimately be selling prospective clients on Brilliant and our mission to bring their brands to life through impactful branded merchandise, creative packaging and thoughtful collateral
    • #remotelife: You love the freedom remote work brings, and you know that with great freedom comes great responsibility. You’re ready for both


    • $65-85k DOE
    • Open vacation / PTO policy
    • $3k a year in healthcare reimbursement through our QSEHRA program
    • 401k plan and profit sharing
    • Annual company-wide winter break and summer weekend
    • Monthly personal holiday (the Brilliant Self Care Day ✨ )


    We are a small, nimble team. You will have room to grow in your role, manage others, take on additional responsibilities, or focus on specific skills as desired. Opportunities available to work on company branding, content creation, email marketing, software product management, ops, reporting, buying, merchandise planning if interested.

    We are a remote company, so you can be based anywhere in North America and should be enthusiastic about working remotely.

  • Zycus logo

    Customer Account Manager

    USA Only
    2 weeks ago

    Customer Account Manager

    • REMOTE
    • United States
    • Full time


    Zycus is hiringCustomer Account Manager in the North America region.

    The Customer Account Manager (CAM) is the key owner of our existing customer relationships, and is responsible for driving the ongoing adoption, benefit realization, and retention and growth of the Zycus solution within an assigned set of customers. This individual should be comfortable consulting and influencing customers, developing, positioning and closing sales opportunities and managing all financial aspects of the relationship – backed by a strong understanding of the customers’ business objectives and the capabilities of the Zycus solution. Performance in the role is measured by customer retention, account growth, and customer reference-ability.


    • Establish and maintain strategic relationships with the Client executives and positions of Leadership with the specific goal of understanding and then aligning Zycus solutions to their corporate roadmap and initiatives
    • Generate upsell, cross-sell, services, and expansion opportunities & leads. CAM is directly responsible for negotiating and closing these opportunities as well as renewals.
    • Get the accurate pulse of customer needs, goals and expectations following initial implementation and lead/facilitate across cross-functional teams initiatives that ensure customer reference-ability is strong.
    • Create and maintain customer account plans and strategies for the assigned accounts


    • Customer Account Director must have a proven success record of repeatedly meeting/exceeding annual Saas quota of $1M or more as well as successfully managed renewal of existing client contracts ranging from $250K + to $1 Million+in ARR.
    • Connect with senior client stakeholders to fully understand their strategy and roadmap to ensure alignment with Zycus. Continuous engagement & consulting with customer to create a platform for sharing Industry & Zycus Customer best practices.
    • Be a self-starter, a highly motivated person able to work in a fast-paced environment that is continually changing. Ability to be pro-active with a sense of urgency.
    • Strong analytical, communication and problem-solving skills.
    • Ability to read, understand and communicate technical documentation and relate to clients and business needs.
    • Excellent engagement and solution selling skills including discovery, negotiation and networking.
    • Significant experience working specifically with Saas solutions



    • Join the Experts: Zycus has been consistently recognized by Gartner and Forrester as a Leader in Strategic Sourcing and Source-to-Contract Suites. We moved further on the ‘completeness of vision’ axis within a year in the Gartner Magic Quadrant for Procure-to-Pay Suites, published in October 2020. (https://www.zycus.com/ )
    • Play a critical role in taking the business to the next level and champion thought leadership in Autonomous Procurement with our Merlin AI Suite
    • Enjoy 401K and competitive health insurance benefits
    • Advance your career with us. We’re enthusiastic to help our employees learn different aspects of the business, be challenged with new tasks, be mentored and grow.
  • Openly logo

    Account Manager

    USA Only
    3 weeks ago

    Account Manager

    • Remote OK
    • Full-Time
    • Sales

    Openly is rebuilding insurance from the ground up, re-imagining, and improving every aspect of the customer experience. Doing this requires a rapidly growing team of amazing, curious, empathetic people with a wide range of skill sets–spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

    And now is the perfect time to join the journey. Here’s why:

    • It’s working. We’re now in six states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
    • We’re well backed & stable. We just closed our $40 M Series B fundraise and have years of cash runway in the bank. We’re backed by some of the world’s top investors–including Google’s Gradient AI-focused fund, Obvious Ventures (Beyond Meat, etc.), and Advance Venture Partners.
    • It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

    If you’d like to understand more about Openly’s mission, consider checking out this video from a company pitch we gave several years ago at Techstars. It’s outdated (before the initial product launch!) but still telegraphs the journey we’re on. https://vimeo.com/267654520

    About the role

    Openly is looking for an Account Manager responsible for profitable growth, specifically by maximizing sales production and strengthening relationships with existing agencies. This critical role operates within the Openly sales organization by collaborating with team members to execute onboarding support and account penetration that enables rapid adoption of Openly’s product, increases sales productivity, and maintains account retention. Opportunities to join a team like this don’t come up often, so if this sounds right up your alley, then keep reading and join our ever-growing team!

    • Engage with existing Openly Agent Partners to enhance and maximize sales results
    • Support existing Openly agent partners with developing marketing campaigns
    • Develop creative sales solutions in collaboration with Openly Agent Partners
    • Support Business Development Managers with larger agency appointments
    • Collaborate with other functions at Openly to drive industry-leading agent experience for Openly’s agent partners

    Key Requirements

    • 1+ years of outstanding sales performance with the ability to drive results and innovate in a fast-paced and dynamic environment
    • Property & Casualty Insurance Producer License, or the ability to get one within the first four weeks of employment
    • Insurance product knowledge and the ability to gather additional knowledge rapidly
    • Proficiency with Microsoft and Google products along with experience working with a CRM
    • A passion for helping partner agencies
    • Strong organizational, negotiation, and value-based selling skills
    • Strong oral and written communication with the ability to manage a small 1-2 person audience and also a large, remote (on-line) audience
    • A customer-centric mindset with the ability to quickly establish trust and credibility


    • Competitive salary based on experience and equity in a fast-growing startup
    • Competitive benefits packages include medical, dental, vision, STD, LTD, 401(k) contributions, flexible spending accounts, and work from home stipends.
    • Generous and fully company-paid parental leave policy
    • Work-from-anywhere company that has fully embraced remote working, even before COVID restrictions
    • Flexible PTO
    • Fun, high energy startup environment
    • Training, coaching, and development with an eye towards upward growth and mobility within roles at a new, growing insurtech firm.
  • Emburse logo

    Account Manager Business-to-Business Payments

    USA Only
    3 weeks ago

    Title: Account Manager B2B Payments

    • Location: United States

    At Emburse our mission is to help make our users’ lives — and their businesses – better. We are dramatically transforming how organizations manage corporate expenses and invoices. We humanize work by automating manual tasks and saving users’ time, so they can focus on what matters most — their family, community, or more rewarding work. We help CFO’s give their employees a simple and amazing experience while ensuring compliance and reducing costs. Our solutions are tailored for companies from start-ups to enterprises. We have more than 14,000 clients and 4.5 million users globally.

    Emburse has offices across North America, including Los Angeles, Montreal, Portland (ME), San Diego, San Francisco, and Toronto, as well as locations in the UK, Germany, Spain and Australia.

    Our core values – Sincerity, Empathy, Empowerment, Individuality and Teamwork – reflect who we are as a company. They are central to the decisions we make and the interactions we have with our teams, customers, and partners. As a people focused company, we are seeking candidates who align with our values.

    Emburse is a proud recipient of a 2020 Tech Cares Award from TrustRadius. This award celebrates companies that have gone above and beyond to provide their communities, clients, and front line workers with support during the COVID-19 pandemic. We are a people-first company, and this award is a testament to our mission to humanize work.

    Follow us to stay updated on news and job openings!

    The Account Manager will drive Emburse’s clients’ use of Emburse B2B Payments and other Emburse Pay initiatives. They will work closely with sales, finance, operations, and the executive leadership team to rapidly drive transaction growth among our existing card client base.

    What you’ll do:

    • Identify opportunities within the client AP files to drive interchange revenue
    • Set benchmarks on spend grow and develop actionable plans to achieve spend growth. Develop and implement strategies to drive card and payment usage
    • Work with Clients to add new suppliers
    • Minimize spend churn by monitoring supplier spend
    • Build long term relationships with clients to deeply understand their spending habits, business needs and goals
    • Analytically identify common traits of top spenders and use cases to replicate successes
    • Drive referrals through the use of testimonials and case studies
    • Work closely with Sales to hit transaction growth targets

    What we’re looking for:

    • Required: High School Diploma or GED
    • Required: 3+ years of Sales or Client Success experience
    • Preferred: A college degree, with a concentration in business or a finance discipline a plus
    • Preferred: Experience in banking/fintech
    • Self-driven and can function well independently
    • Comfortable working in a fluid, fast-paced environment and overcoming new challenges on a daily basis
    • B2B Experience a plus

    Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.

  • Enervee logo

    Technical Account Manager

    USA Only
    3 weeks ago

    Technical Account Manager

    • Location: United States

    Job description

    We’re looking for a Technical Account Manager to join our Customer Operations Team who gets a kick out of solving integrated technical and implementation challenges and working directly with customers. Enervee provides an enterprise SaaS solution to investor-owned and municipal electric and gas utilities, which are transforming the way they engage their customers on purchasing energy-saving products and services across the connected home, appliances, solar and electric vehicles. We provide solutions for our utility customers (we call them partners), so they can engage better with their customers.

    Note: This role can be based anywhere in the US. Our Technical Account Manager will be working with utility partners across Pacific, Central, and Eastern time zones and working with majority of team members based in California

    What You Will Do

    As Enervee’s Technical Account Manager in our Customer Operations Team your primary responsibility is to solve technical roadblocks in the partner experience so they can move forward in successfully attaining their goals and KPIs. Your day to day involves leading partner implementations, configuring the Enervee platform for new and existing partners, troubleshooting technical issues, and finding resolutions for partner issues or requests. Having prior experience engaging with product and technology teams is imperative, as you’ll be working closely with our Customer Success, Customer Support, Product, Data, Design, and Engineering teams on a daily basis.

    How You Can Make An Impact

    • Owning end-to-end implementations, including project management, and being the point person for reviewing bugs, user experience questions, and feature requests
    • Reviewing and triaging partner requests to find creative solutions that streamline requirements gathering from utility partners and internal Enervee teams
    • Leveraging your knowledge to help partners get over technical hurdles while expanding their use of Enervee’s platform
    • Collaborating with the Customer Success team on requests, customer issues, and prioritization to deliver value to our partners
    • Working directly with, Product, Data, and Engineering teams to fix customer issues, document and prioritize feature requests and optimize processes
    • Creating documentation that explains technical/configuration processes for both internal and external audiences
    • Manage reporting requests, dashboard updates, and optimizations working closely with the Data Analytics team

    Why You Will Love Being Part of Enervee

    People are our greatest asset and we want to empower our Technical Account Manager to help achieve our vision!

    • We celebrate diversity, encourage Innovation, work collaboratively, and practice transparency
    • Sustainability is our business model as well as our mode of operation
    • We’re passionate about our partners and we genuinely appreciate them
    • We are led by an experienced leadership team committed to empowerment and passionate about professional development and growth

    How We Care

    The well-being of our employees is pivotal, and we address this through various perks and initiatives we periodically assess and enhance. We care about your present as well as your future and provide competitive compensation in addition to the following:

    • 401K retirement saving plan with an above industry average employer match
    • Every employee has a stake in our mission with our Employee Stock Option Plan
    • Comprehensive medical, dental & vision plans (100% Employer paid for employees and at 50% for Dependents) + Employer covered life and AD&D insurance + Access to health, well-being, personal development and counseling resources
    • Unrestricted PTO + Flexible work schedule + Paid Parental Leave for 12 weeks
    • Online meal delivery program for employees through GrubHub
    • Mission aligned company events, including volunteering
    • Choose your own devices program

    Job requirements

    What You Bring To The Team

    Enervee’s Technical Account Manager for our Customer Operations Team has a passion for saving energy and having a positive impact on the environment. You are a fast learner who can understand and articulate technology at any level. You also bring your “Roll-up-your-sleeves” mentality addressing customer issues with initial troubleshooting and evaluation.

    • 3+ years of in-depth experience in a customer-facing technical role, with prior experience working at a SaaS company
    • Demonstrated technical problem-solving, escalation management, and strong project management skills
    • Adept at understanding partner needs and translating technical concepts into easily-understood solutions
    • Ability to deliver very high-quality customer service and support to your partners, prioritizing and managing a multitude of requests
    • Fluent with SaaS products and supporting Product Tracking and Customer Success tools
    • Documentation and process-oriented; you want to help build the Technical foundation for Enervee’s Customer Operations team
    • Experience in a dynamic and fast-paced startup environment with the ability to multi-task across many accounts and competing priorities
  • Cockroach Labs logo

    Channel Account Manager – Cloud

    Cockroach Labs
    USA Only
    3 weeks ago

    Title: Channel Account Manager – Cloud

    • Location: Remote, US

    Databases are the beating heart of every business in the world.

    Cockroach Labs is the creator of CockroachDB, the most highly evolved cloud-native, distributed SQL database on the planet that scales fast, survives anything, and thrives anywhere. We created CockroachDB to unshackle teams from the constraints of their database. Join us on our mission to enable every developer to build world-changing applications!

    About the Role

    We are looking for Channels and Alliances Manager to join our growing Channels team. In this role, you will grow Cockroach Labs’ Cloud and Marketplace partnerships through engagement, training, and enablement. You will work closely with the Head of Channel Sales and other members of the team to deliver significant growth.

    You Will

    • Plan and execute business development strategy, policies, objectives and initiatives to achieve revenue, profit and growth targets.
    • Define and manage GTM strategy for Cloud partners.
    • Create, manage, and report on partner funnel and provide accurate and timely forecasts, leveraging Salesforce and other company tools.

    The Expectations

    In your first 30 days, you will learn about CockroachDB and become proficient in the product and our approach to partnerships. We believe that it is necessary for you to build this foundation so you can successfully grasp Cockroach Labs’ strategy. Upon completion of your first month, you will have the ability to effectively participate in conversations with partners.

    After 60 days, you’ll be leading conversations with prospective partners. You will also be leading field engagement and enablement efforts with existing partners.

    Within 90 days, you will be proactively recruiting and managing partners. You will also be developing go to market plans, enablement activities, and leading business reviews with partners.

    You Have

    • Bachelor’s degree or equivalent experience.
    • 5+ years of relevant channel sales experience.
    • Demonstrated experience in early recruiting, managing, and driving sales with partners.
    • Strong process orientation and ability to multi-task.
    • Excellent verbal and written communication skills, including ability to communicate both internally and with partners and customers.

    The Team

    Jen Murphy – Head of Channel Sales

    Jen has more than 25 years of software channel experience. During that time, she has defined and executed programs targeting Cloud, system integrator, reseller, and technology partners for public and private organizations. She also built global teams to support those partnerships. Prior to joining Cockroach, She held channel leadership roles with Turbonomic, HashiCorp, Hortonworks, Novell, Vistaprint, Allaire, and Cognos and has received CRN’s Women of the Channel (2019, 2018, 2017), Channel Chief (2018), and Power 100 (2017) awards. Jen lives outside of Boston in Stow, MA with her husband, daughter who is a first year student at Skidmore College, and their 9 year old Bernese Mountain Dog. She is an avid skier, fair weather golfer, and last fall she ran her first half marathon.

    Our Benefits

    • 100% health insurance coverage (for you and your dependents!)
    • Paid parental leave (with baby bucks)
    • Flex Fridays
    • Flexible time off & flexible hours
    • Education reimbursement
    • Relocation support

    Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com.

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