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Remote Account Manager Jobs

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  • Bentley Systems logo

    Western Regional Transit Agency Account Manager

    Bentley Systems
    USA Only
    3 days ago

    Western Regional Transit Agency Account Manager

    Location: Greenwood Village, CO, US, 80111

    About Bentley Systems

    Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent’s leading geosciences software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,000colleagues and generates annual revenues of more than $800million in 172countries.

    Location: We are open to this candidate working remotely, from a home office anywhere in the US.

    Job Summary:

    The Bentley Mobility Team has an ideal opportunity for a Transit Agency Account Manager to leverage U.S. investments in new infrastructure to improve its roads, highways, inter-city rail, transit, ports and multi-modal infrastructure projects over the next 5 years. In this exciting role you will develop and execute campaigns, generating and driving new business, as well as maintaining and developing relationships in assigned Transit Agency accounts.

    The Account Manager is responsible for selling enterprise-level solutions to support project delivery and operations & management – as well as enterprise-level commercial offerings – into assigned Transit Agency accounts. Acting as primary contact within specified accounts to determine the sales strategy and negotiate and implement approved contracts.

    Your Day-to-Day:

    • Responsible for selling enterprise-level solutions to support project delivery and operations & management – as well as enterprise-level commercial offerings – into assigned accounts
    • Creating effective business plans to expand use of Bentley technology within assigned accounts, prospecting for new business opportunities and driving sales in assigned territory to exceed quota
    • Develop relationships at various levels including C-Level, VP’s, Directors within assigned accounts through use of direct sales techniques and conduct on-site meetings
    • Develop a sales pipeline and forecast all revenue by effectively following sales process and managing all opportunities in CRM. Adhere to the Bentley Sales Process fully utilizing SAP Cloud for Sales (C4S) as a daily sales tool and reporting system
    • Promoting our value proposition to designers, engineers, architects, contractors and owners by providing technical solutions to help the customer’s meet or exceed business objectives
    • Detailed knowledge and understanding of all Commercial Offerings and Software Support Policies
    • High level use and comfort utilizing social media and prospecting intelligence resources
    • Negotiate sales and/or service agreements
    • Maintain a high knowledge level of the company’s solutions and services

    What You Bring to The Team:

    • Minimum of 5 years proven experience in selling software solutions into the Engineering and infrastructure.
    • Knowledge of ECM solutions and BIM are required and ideally with a background in Construction. Experience in Asset Management solutions a plus.
    • PC literacy with appropriate MS Office applications proficiency.
    • Excellent written and oral communication as well as strong presentation skills.
    • A passion for hitting targets.
    • Fluency in English required.
    • Proficiency with company products portfolio at a business level.
    • Very well disciplined and organized with a high level of personal integrity.
    • Self-motivating “can-do”-attitude.



    Executive Order 1402, Ensuring Adequate COVID Safety Protocols for Federal Contractors

    During the COVID-19 pandemic, Bentley has implemented several safety protocols to protect our colleagues, users, and wider communities. To ensure compliance with President Biden’s Executive Order 1402, Ensuring Adequate COVID Safety Protocols for Federal Contractors, all U.S. colleagues, regardless of work location or employment type, may be required to be fully vaccinated against COVID-19 as a condition of employment. Exemption is available as a reasonable accommodation for those who are unable to meet the vaccination requirements due to a disability/medical condition or sincerely held religious belief.

    Equal Opportunity Employer

    Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, protected veteran status, religion, national origin, age, or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. EEO is the Law and EEO is the Law Supplement documents provide additional information about your rights as an applicant under the law.

    Request an Accommodation

    As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system. You can make an accommodation request.

    View Application
  • TapResearch logo

    Strategic Account Manager, Mobile Games

    6 days ago

    Strategic Account Manager, Mobile Games

    • Anywhere


    TapResearch is on a mission to empower any company to instantly generate proprietary market insights that enable them to make better, data-driven decisions. Each day, our platform facilitates more than 10 million answers from people in 25 countries.

    Hundreds of companies, like Qualtrics, Zynga and comScore, rely on our technology to collect consumer opinions from millions of people in mobile apps and games from publishers such as MiniClip, Jam City, Atari, PeopleFun and many others. By connecting decision makers with their target audiences at massive scale, we are building a new generation of better, faster market research products. Recently named one of Inc.’s Fastest Growing Companies in both 2018 and 2019, we are a fast-moving, rapidly growing, profitable company looking for great people to join us.


    We are working hard to build an environment where both our team and our business thrive.

    • We are intentional about providing an extreme level of transparency, because it is the only way to ensure everyone has the context they need to be effective in their role and to make the biggest impact on the company.
    • We have a bias toward action and expect a high degree of personal ownership because that’s the only way to reach our goals.
    • We care deeply about intellectual honesty and making sure we are asking ourselves the right questions.
    • We make personal growth a priority, helping employees learn, grow and reach their goals.
    • We are building a diverse and inclusive environment through specific sourcing and hiring policies designed to counteract implicit bias and encourage diversity and fairness.

    About the Role

    As a member of our go-to-market team, you will shape our publisher success process to create world-class programs that ensure we consistently deliver value to our publishers. You understand the external factors and business goals of our publishers. You understand how to create alignment between our company goals and publisher needs. You have a deep understanding of the Free-to-Play games market, monetization methods and how our products fit into the ecosystem. You should have experience managing enterprise-level accounts with multiple stakeholders and teams within mobile gaming.

    Primary Responsibilities

    This role is about helping the world’s largest gaming companies meet and exceed their business goals with our Rewarded Research Solutions.

    This includes:

    • Success Planning – Partner with sales to understand the motivations, business drivers and objectives of our named/strategic accounts and ensure we’re executing long-term solutions that align with publisher goals and grow their business with us.
    • Adoption – Drive adoption of our products across publisher teams and account segments that align with business goals.
    • Expansion – Drive expansion through data-driven processes and take a proactive approach to expanding our strategic accounts.
    • Advocacy – Identify and enable advocates of our products across teams and externally through a goals-driven, consultative approach to success.
    • Improvement – Constantly learn, improve and share your process with the team

    About You

    In addition to enterprise-level mobile publisher experience, we are looking for candidates with:

    • 4+ years of publisher management experience in mobile gaming
    • Proven track record of managing complex organizations and helping them exceed goals
    • Great problem solving skills, taking a consultative approach to find the best solution
    • Excellent communication skills (verbal, written, interpersonal etc.)
    • Willingness to get your hands dirty and solve problems with long-term scalability in mind
    • A deep understanding and passion of the mobile F2P monetization ecosystem and experience with comparable products in mobile gaming
    • An ability to maintain discipline, deliver results and operate independently
    • A desire to be the success champion internally and learn from the rapidly evolving industry best practices
    • A strong sense of empathy, confidence, humility and curiosity
    • A BA/BS Degree
  • Press Ganey logo

    Account Manager I

    Press Ganey
    USA Only
    1 week ago

    Account Manager I – RemoteLocation: United States – Remote (location open)Functional Area: Account ManagementEmployment Status: Regular

    About Press Ganey:Press Ganey pioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

    Position Description/Overview:

    • Press Ganey currently has an exciting opportunity for an Account Manager.
    • The Account Manager is responsible for client set-up, ongoing account maintenance, and day-to-day service inquiries. They build relationships with client contacts to ensure that needs are being met. They also work collaboratively with external and internal teams to problem solve.
    • This role resides within the Patient Experience Department. Account Managers exist on region-based teams. The Account Manager is also part of an account team consisting of a Regional Director and a Patient Experience Advisor. The Account Manager reports to a Regional Service Manager.

    Duties & Responsibilities:

    • Build and maintain relationships with client contacts
    • Facilitate a collaborative team environment for both internal and external clients
    • Problem solve internal and external client issues
    • Provide ongoing support for new and existing products


    • Excellent written and verbal communication skills.
    • Strong organizational skills and attention to detail.
    • Ability to multi-task, prioritize, and manage time effectively
    • Proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
    • Ability to work in a team environment
    • Project management experience is a plus

    Minimum Education:

    • Bachelor’s degree

    All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey’s employment policies. You will be notified during the hiring process which checks are required for the position.

    In order to ensure a healthy and safe work environment, Press Ganey requires all of its associates to be fully vaccinated against COVID-19, or have an approved medical or religious exemption, prior to their start date. Associates who cannot receive the vaccine because of a disability/medical contraindication or sincerely held religious belief may request an accommodation to this requirement.

    Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

    Pay Transparency Non-Discrimination Notice Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by

  • Legl logo

    Account Manager

    2 weeks ago

    Account Manager

    • REMOTE
    • Customer Success
    • Full time


    About Legl

    • Legl is a fast-growing, B2B SaaS platform with a mission to bring the legal industry into the 21st century. We’re making legal services simpler for everyone: changing the way that firms take on new clients, making it easy to pay for legal services, and ensuring that everyone can seamlessly access the law.
    • We launched on 1 October 2019 and out of the gate had over 100 law firm clients, with customer feedback like “this is transformational”. We have continued to grow, delight customers, and win awards including Modern Law’s Business Growth (2020).
    • We have an agile, ambitious, and kind team, deep experience across design, tech, and growth, and we put our employees first. We’re looking for people who can grow with us.
    • This is an opportunity to work in an environment where you’ll be challenged and trusted, and where your skills and talents will be valued and respected.

    The Role

    • We’re looking for an Account Manager to help us deliver a positive CX for our clients.
    • As an Account Manager, you will help us activate new clients, build enduring relationships that continually demonstrate product value, and identify up-and cross-sell opportunities that align with clients’ needs.
    • You’ll be a key player in the success and growth of the team and its positive culture for ambition. As the team grows your role will grow with it. If this sounds like a journey you would love to be a part of, then come and chat with us!

    What you’ll do every day

    Communicate strongly:

    • Educate and empathize with users — clearly articulating ideas and value to all stakeholders.

    Apply a Client-first mindset

    • Able to hone in on clients’ needs and empathize with their daily challenges to better understand how Legl can resolve challenges, and/or spot new opportunities for product growth.

    Work cross-functionally:

    • The ability to join the dots between the different teams at Legl, understanding their roles, objectives, constraints, and requirements. Experience in a cross-functional role will help here.

    Be actively curious:

    • Will be curious about (and unphased by) the technicalities of the Legal industry and the competitive landscape. They will be actively curious to learn how Legl fits into this, and comfortable driving their own understanding of the space.

    Allow for Big-thinking:

    • Will understand how the activities of different teams, customer touchpoints, and the legal industry impact customer perception of Legl products (and where these present opportunities for us to add/demonstrate value)

    Be Solution-focused

    • Will be resourceful and proactive to find suitable outcomes given certain constraints.

    The Team

    We’re a growing, high-energy team where everyone plays a critical role in improving our products and processes.

    Our culture is collaborative, ambitious, agile, and not ego-driven. Things move fast, we like to see our work solving problems for our customers as quickly as possible, and we value each other. If you share these values, and the description below sounds like you then we would love to hear from you.


    What you’re like:

    • You understand products and are passionate about seeing the impact a product can have on our customers.
    • You have a commercial mindset and are able to link business outcomes with Legl solutions
    • Someone who can create order out of chaos.
    • You are data-informed but also creative
    • You are able to educate, empathize with and tell compelling stories
    • You are curious about (and unphased by) the technicalities of the Legal industry and the competitive landscape.

    What you have done:

    • You have worked in LegalTech, FinTech or RegTech.
    • You have worked on projects with many stakeholders, engaging the correct individuals when needed
    • You have been an Account Manager (or similar title) for a minimum of 2 years

    What you might have done:

    • You may have experience with the legal industry in some capacity or consulting background.
    • You’ve been on a journey with a growing B2B2C startup, where you have seen firsthand the ambition, collaboration, and agility that can enable a team of smart people to change the world.


    Salary and Benefits

    • Salary is market rate and dependent on experience

    Benefits include:

    • Share options, so we all share in Legl’s success
    • Opportunity to join a well-funded startup on a mission to make legal services simpler and to do well by doing good
    • High and very visible impact in your role. This work really matters – success in this role will drive our growth and have a big impact on the business and our clients
    • Team of smart, ambitious, and genuinely kind people
    • A great and growing remote social culture
    • A focus on wellbeing, with a personal wellbeing budget and (optional) pilates and counseling
    • Frequent networking events and industry talks
    • Learning a lot along the way. We encourage everyone to attend courses, talks, and conferences and have regular 121s


    We believe in having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds to apply and we don’t discriminate.

    Remote working

    As of March 2021, we made the decision to become a fully remote organization. We intend to remain remote and encourage applications from candidates within +/-3hrs GMT.

    Interview Process

    Our interview process starts with a short call with our Head of Talent before connecting you with our Director of CX, the hiring manager for this role. We are aiming to run a quick process that also meets your expectations.

    We appreciate the time commitment we’re asking from you. Our commitments in return are:

    • To get back to you quickly at every stage
    • To give as much useful feedback as we can after your interview
    • To schedule interviews at times that work for you – early mornings, lunchtime, evenings are all fair game

    We welcome feedback. Let us know if you have any comments on the process of your application.

    Closing date

    We don’t have a closing date for this role, so if the role is still advertised it is worth applying, but we are keen to find the right person as soon as possible, so please apply soon

  • TextExpander logo

    Account Manager, SaaS

    2 weeks ago

    Who is TextExpander?

    We’re a growing team of over 40 individuals working remotely across 11 time zones and toward a common vision: a world where businesses and individuals can fully connect with others through efficient and personal communication. 

    The job:

    TextExpander is seeking a revenue-driven Account Manager to join our growing Account Management team. As an Account Manager for TextExpander, you will be responsible for building strong relationships with our current TextExpander customers, analyzing your accounts to create growth opportunities, and coordinating with internal teams to deliver software solutions that exceed our customers’ needs. 

    You will use your passion for people, productivity tools, and growing companies to directly impact your customers' satisfaction, add value to the service they receive, and grow revenue through expansion and upgrade.

    Who you are:

    You are a passionate, people-person who loves the dynamics of building relationships with your customers.

    You are customer-focused, revenue-driven, and understand how to create value for your customer. You accept the challenge of ensuring that our customers remain happy while also increasing revenue.

    You are proactive. You’re ready to take charge and can’t just sit around and wait to take action. 

    You are forward-looking and continuously strategize on where to find growth in your existing accounts.

    If this role sounds like it might be the next step in your career, we invite you to join our remote team, working in a fluid environment as we continually learn and grow.


    • Build lasting customer relationships based on trust and respect by understanding and responding to their needs and challenges
    • Understand the value TextExpander provides and communicate it clearly and proficiently to customers as you grow their engagement
    • Work with Support and Customer Success teams to ensure customers realize their potential with TextExpander
    • Identify clients who would benefit from Enterprise functionality and other services
    • Identify opportunities to expand TextExpander to new departments within our customers’ existing organizations 
    • Consult with the customer on how to optimize their TextExpander workflow
    • Manage and negotiate renewals 
    • Research & develop successful relationships with and grow key accounts.
    • Assist customers with technical questions
    • Help customers with billing queries and payment


    • 2+ years of experience with customer service or sales account management
    • Comfortable working with remote teams
    • Reliable, smart, honest, organized, positive, personable
    • Self-motivated, and comfortable with little supervision
    • Excellent written and spoken English communication skills
    • Comfortable with Mac, Windows, Chrome, iOS, CRM, video communication tools
    • Quick learner and eager to use new tools
    • Creative problem solver with close attention to detail

    Tech needed for the job:

    • High-speed, reliable Internet connection

    Preferred Experience & Skills:

    • College education
    • 2+ years working remotely

    Why you should join the TextExpander team:

    We live our values every day, not just post them on the wall and forget about them. Read more about how we do that here!

    Speaking of our values, we’re not short on teamwork! Working with us, you'll hear your colleagues say things like "I've got your back" and "yay for failing". 

    Work/life balance is a priority for our team — as an international team, asynchronous work is an essential part of how our company runs. Learn more about how we work. 

    We strongly embrace diversity, and highly encourage underrepresented minorities to apply, even if they're not sure they meet all qualifications.


    • High level of autonomy in your role
    • Motivated and creative teammates
    • Flexible schedule
    • Employment benefits:
    • Healthcare reimbursement plan (ICHRA plan)
    • Paid vacation and sick leave
    • 401(k) plan
    • Profit-sharing plan
    • Paid parental leave
    • Long-term disability insurance
    • Competitive salary plus commission 

    TextExpander develops productivity software for Mac, Windows, Chrome, iPhone, and iPad. Headquartered in San Francisco, California, TextExpander is a closely knit, geographically diverse company. We have proudly served our customers for over a decade. 

    At TextExpander, we embrace diversity. We strongly encourage underrepresented minorities to apply, even if they're not sure they meet all qualifications.

    Smile provides equal employment opportunities (EEO) to all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

  • Ecobee logo

    Senior Key Account Manager

    USA Only
    3 weeks ago

    Title: Senior Key Account Manager

    Location: Remote in USA

    Hi, we are ecobee.

    ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

    Why we love to do what we do:

    We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do and you can be part of it.

    Join our extraordinary team.

    We’re a rapidly growing global tech company headquartered in the heart of downtown Toronto with offices in Toronto, Canada and Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

    Who’ll You Be Joining:

    Our Senior Key Account Manager, Retail Sales at ecobee will the own North American customer relationships, account strategies and be the point person for all account related inquires. They champion ecobee’s brand and vision within our retailer organizations and bring the voice of the account inside ecobee.

    The ideal candidate will demonstrate a collaborative mindset working in close conjunction with finance, operations, channel marketing, product marketing, product development, and the broader sales team all while staying true to our business objectives and vision. You will need to possess the Challenger Sales mindset, always be leading with insights and matching needs with solutions in a constructive way. We are looking for a business owner, entrepreneur, challenger and collaborator!

    How You’ll Make an Impact:

    • You will own the key account relationships with major retail partners and manage all functions of account-specific deliverables, including set sales and profit targets.
    • Facilitate connections in other functional areas of the retailer in conjunction with internal stakeholders to position ecobee as a best in class partner within the connected home space.
    • Demonstrate analytical and fact-based analysis supporting all recommendations and proposals with detailed analysis and sound logic.
    • Be the voice of the customer internally with respect to retailer-specific needs, product input and operational efficiency.
    • Develop and execute Annual Joint Business Plans with quarterly reviews and presentation internally and externally to senior management.
    • Negotiates and manages trade funds to achieve retailer and company objectives by consistently measuring and enforcing optimal effectiveness and mutual value-creation.
    • Works with operations to develop accurate sales forecasts and achieve specified levels of forecast accuracy as part of the budgeting process.
    • Collaborates with channel marketing to optimize merchandising, promotions, training and audit executions by always challenging the status quo and keeping a continuous improvement mindset.
    • Manage and maintain all weekly/monthly/annual reporting of the account including scorecards, profit and loss statements and joint business plans.

    What You’llBring to the Table:

    • You have a degree in Business, an MBA would be an asset.
    • Progressive sales experience in a customer facing environment working with national retailers in Canada and/or US.
    • You have strong collaboration and teamwork skills and can work with a variety of internal and external stakeholders
    • Ideally, you have experience in Consumer Electronics, IT or Telco account management
    • Data and numbers driven, you have experience with forecasting and P&L management
    • You take initiative, follows-through and is detail oriented
    • Self-motivated and comfortable within a startup and ever-changing environment.
    • Excellent written and verbal communication skills you are comfortable presenting and influencing people and processes
    • This role may require 10-15% travel
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