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Remote Sales Manager Jobs

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  • Karat logo

    Customer Success Operations Manager

    Karat
    USA Only
    2 days ago

    Customer Success Operations Manager

    • Location: Remote (U.S. Only)

    Great interviews are engineered. Come help Karat make every interview predictive, fair and enjoyable.

    The status quo for technical interviewing doesn’t meet the needs of candidates or hiring companies. Haphazard interview experiences, subjective evaluations, and lack of capacity and expertise mean too many companies miss their hiring goals and miss out on great software engineers. At Karat, it’s our mission to create better outcomes for companies and candidates by making every interview predictive, fair, and enjoyable.

    Karat conducts first-round technical interviews on behalf of companies including Indeed, Atlassian, Intuit, Peloton, The New York Times and Wayfair. We do this through a community of Interview Engineers who are equipped with Karat’s interviewing platform, battle-tested questions, and data-informed best practices.

    The result is highly predictive and fair interviews at scale that candidates truly enjoy. Karat has amassed the largest and most robust dataset of structured interview intelligence to produce never-before-seen hiring analytics.

    As the world continues to transition to virtual work, and the fairness of hiring practices in the tech industry come under greater scrutiny, Karat is uniquely positioned to be a valuable, strategic partner as companies transition to 100% remote hiring.

    Founded in 2014, Karat is a privately held and venture-funded company based in Seattle.

    Customer Success at Karat

    Our Customer Success team is responsible for building and maintaining highly strategic partnerships with clients. We partner with key client stakeholders to ensure they get the most out of the Karat product.

    As our Customer Success Operations Manager, you will be influential in how we scale our services by managing the tooling, reporting, and processes used by our internal teams. You will form trusted and deeply consultative partnerships with internal stakeholders by delivering measurable value through data and insights. Working alongside many internal teams, you will be a key player in iterating and evolving our approach we take with our accounts to ensure their success.

    Karat’s HQ is based in Seattle, Washington, but we are open to remote candidates for this role (within the U.S.). Please be advised that to best align with our current Client Services team and other key stakeholders, you will need to be available between 9:00 am PT and 4:00 pm PT.

    Core Responsibilities

    • Design and launch dashboards, processes, workflows, and automations that drive internal efficiencies, up-level the effectiveness of our Client Services team, and deliver greater value to our customers.
    • Oversee various internal processes from ideation to execution, including requirements-gathering, design, build, measurement, and iteration.
    • Define KPIs and produce regularly cadenced reports (weekly, monthly, and/or quarterly) to the business.
    • Optimize reporting in order to deliver quantitative and qualitative results on account portfolio health, upsell velocity, SLAs, churn, upsell, etc.
    • Work closely with the Client Services team to proactively and regularly identify current challenges that require operational solutions.
    • Partner with marketing and sales to execute strategic business initiatives, with the goal of helping Client Services and Solutions Engineering achieve operational excellence.
    • Develop training materials in order to support operational excellence within the Client Services function.
    • Identify process gaps and key improvement areas, outlining action plans to address and surface strategic insights for Karat leadership.

    About you

    • 5+ years experience in a customer success, client services, sales strategy, and/or customer operations role at a technology company, with previous experience designing processes and automations.
    • Experience designing solutions with Salesforce, Gainsight, Zendesk and/or other similar systems.
    • Strong business acumen demonstrated through previous experience implementing, maintaining, and enhancing business processes.
    • Previous professional experience overseeing big picture projects with competitive deadlines.
    • Strong, concise written and verbal communication skills.

    Benefits of joining Karat

    • While doing meaningful work is rewarding in itself, we also offer the following programs and benefits for all our full-time employees:
      • Competitive salary and benefits
      • Medical / dental / vision insurance
      • Flexible vacation and paid company holidays
      • Paid parental leave
      • State-of-the-art equipment for your work station
    View Application
  • Yxterix AG logo

    Sales Manager Influencer Kampagnen

    Yxterix AG
    Europe Only
    2 days ago

    In einer zunehmend digitalen Welt mit globalem Wettbewerb wird es für Marken immer schwieriger, die Aufmerksamkeit und das Vertrauen ihrer Konsumenten nachhaltig zu gewinnen.

    Unsere Kampagnen lösen dieses Problem. Hochwertige Inhalte, einflussreiche Gesichter, 0% Streuverluste, 0% Fake-Follower. 

    Deine Aufgaben:

    • Identifizierung und Akquise neuer Kunden.
    • Erstellung von Offerten.
    • Nachhaltige Betreuung und Entwicklung von Kunden.

    Was wir bieten:

    • Eine einzigartige Unternehmenskultur, bestehend aus jungen, sympathischen und ambitionierten Menschen.
    • Die Möglichkeit, Teil des Kernteams eines jungen Unternehmens zu sein, dieses gemeinsam aufzubauen und proaktiv eine Arbeitskultur zu gestalten, die du liebst!
    • Remote-Work: Arbeite von wo und wann du willst. Was auch immer am besten für dich funktioniert!
    • Lohn: 100% provisionsbasiert.

    Standort:Wir arbeiten zu 100% remote. Du kannst dort arbeiten, wo du am produktivsten und glücklichsten bist.

    Stellenanforderungen:

    • Du kannst sehr gut verhandeln, begeistern und verkaufen.
    • Starke Eigeninitiative zeichnet dich aus.
    • Du verstehst den Mechanismus von Influencer Marketing und kannst kompetent beraten.
    • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
    • Ausgeprägte Affinität für Kommunikation, Marketing und Social Media.
    • Du arbeitest sorgfältig und hast alles durchgelesen ;) Das Code-Wort ist: Dugong.
  • Caspio logo

    Manager, Account Management

    Caspio
    USA Only
    4 days ago

    Manager, Account Management (US)

    • Remote

    Job Description

    The Manager of Account Management will focus on ensuring our customers’ success in utilizing Caspio’s solutions to meet their business objectives while driving revenue and usage growth through renewals and overall customer satisfaction.

    This position will mentor and lead a team of Account Managers (“AM”) responsible for customer management from onboarding to maturity. The Manager of Account Management will glean strategic insights to improve our product value throughout the customer lifecycle and ultimately ensure the satisfaction, growth, and retention of the business relationship, while tailoring our services to meet the customers’ needs.

    Responsibilities

    • Build, manage, direct, and motivate effective and service-oriented Account Management team to meet and exceed organization and departmental goals and objectives.
    • Establish and communicate short and long-term team goals and objectives. Define and establish KPIs and oversee operational metrics to track and monitor trends in revenue, account activity, team effectiveness, and retention to mitigate risks and minimize account attrition.
    • Engage and build relationships with our largest and most strategic customers to optimize derived maximum value and properly leverage our product features and services on an ongoing basis.
    • Oversee analysis of account health to identify risks of customers achieving their stated business objectives and plan areas of improvements and / or focus.
    • Develop and manage departmental guidelines, service standards, processes, and best practices.
    • Design and evaluate departmental programs to ensure long term customer engagement, usage growth, and value recognition from our product and services.
    • Propose and develop case study opportunities, capture customer quotes and testimonies, obtain press release permissions, and make customers reference-able.
    • Train and mentor employees to understand and adopt consultative selling techniques to serve as a trusted advisor to appropriately upsell value-adding products and features, recommend Professional Services consultations, generate referrals, and other revenue opportunities in alignment with organization’s values and standards.
    • Keep abreast and expand job knowledge of team in our product, solutions, services, pricing, and value proposition.

    Qualifications

    • BA/BS Degree (or equivalent experience) in Business or in a related field.
    • At least 6-8 years of experience in Customer Success or Account Management with at least 3+ years of experience managing and leading a team of Account Managers.
    • Previous background in technology sales in SaaS or PaaS industry highly preferred.
    • Proven ability to plan, forecast, and manage resources effectively to meet revenue expectations.
    • Demonstrated experience attracting, managing, developing, coaching, evaluating, and retaining staff. Ability to lead, influence, and motivate individuals and teams. Skilled in holding people accountable and developing their abilities to do their jobs.
    • Ability to build positive and productive working relationships and foster creativity, innovation, and integrity within a team.
    • Strong communication and interpersonal skills with a demonstrated ability to listen and empathize with others, convey confidence, resolve conflict, and build trust and loyalty.
    • Demonstrated presentation skills with the ability to close and negotiate deals with business owners and key stakeholders.
    • Strong cross-functional and team-building skills with an ability to manage effectively up, down, and across an organization, including global, remote teams.
    • Strong process and results-orientation with a commitment and consistent focus on balancing customer service and use of resources.
    • Ability to set priorities, analyze and resolve problems, exercise sound judgement, make decisions, and recommend alternative solutions in a timely fashion.
  • Unscreen logo

    Director Of Sales

    Unscreen
    Worldwide
    4 days ago

    Location:  Remote — U.S. only

    🎥 What are we doing at Uscreen?

    Uscreen is a hyper-growth (and profitable) bootstrapped product-led SaaS business revolutionizing the way that video-based entrepreneurs & creators monetize their content.  We have grown from 30 to 100 employees over the last year — with the best yet to come!

    Uscreen provides an all-in-one platform for entrepreneurs to sell subscriptions, VOD, and live-streamed events on the web, through mobile apps, and via OTT (over-the-top) devices.  

    10,000+ video creators build, market, and sell their content with Uscreen — and they generate tens-of-millions of dollars in revenue doing it!  See some of our awesome customers here.

    🚀 What you’ll do

    • Lead a team of inside selling Account Executives and SDRs to meet and exceed team sales goals
    • Hire new AEs and SDRs — and provide both onboarding and ongoing coaching to ensure their growth and success
    • Create content for ongoing training and development
    • Drive operational efficiency through improvements to sales process and tools
    • Work cross-functionally with teams including Marketing, Product, & Customer Success to project manage and problem solve
    • Support AEs and SDRs through professional development plans
    • Further team culture through with high emotional intelligence

    🔥 Do you have what it takes?

    • 3+ years sales experience, with proven performance owning a complex selling motion from prospecting through close
    • 3-5+ years experience managing a team of AEs and SDRs
    • Experience in coaching a team on out-bounding (email, phone, social selling)
    • Understanding of transactional sales cycles
    • Excellent communication skills and comfortable with public speaking
    • Demonstrated interest in the SaaS, online video, and influencer industries
    • Growth mindset and a positive attitude
    • Graduate of a four-year university
    • Experience with online video or website hosting a plus 

    ✔️Are you interested in applying?

    • Click the “Apply for this position” button
    • Fill out the short form
    • We will review the applications and email candidates who qualify to set up a first-round interview
  • Uscreen logo

    Inside Sales Manager

    Uscreen
    USA Only
    4 days ago

    Location:  Remote — U.S. only

    🎥 What are we doing at Uscreen?

    Uscreen is a hyper-growth (and profitable) bootstrapped product-led SaaS business revolutionizing the way that video-based entrepreneurs & creators monetize their content.  We have grown from 30 to 100 employees over the last year — with the best yet to come!

    Uscreen provides an all-in-one platform for entrepreneurs to sell subscriptions, VOD, and live-streamed events on the web, through mobile apps, and via OTT (over-the-top) devices.  

    10,000+ video creators build, market, and sell their content with Uscreen — and they generate tens-of-millions of dollars in revenue doing it!  See some of our awesome customers here.

    🚀 What you’ll do

    • Lead a team of inside selling Account Executives and SDRs to meet and exceed team sales goals
    • Hire new AEs and SDRs — and provide both onboarding and ongoing coaching to ensure their growth and success
    • Create content for ongoing training and development
    • Drive operational efficiency through improvements to sales process and tools
    • Work cross-functionally with teams including Marketing, Product, & Customer Success to project manage and problem solve
    • Support AEs and SDRs through professional development plans
    • Further team culture through with high emotional intelligence

    🔥 Do you have what it takes?

    • 3+ years sales experience, with proven performance owning a complex selling motion from prospecting through close
    • 1-2+ years preferred experience managing a team
    • Experience in coaching a team on out-bounding (email, phone, social selling)
    • Understanding of transactional sales cycles
    • Excellent communication skills and comfortable with public speaking
    • Demonstrated interest in the SaaS, online video, and influencer industries
    • Growth mindset and a positive attitude
    • Graduate of a four-year university
    • Experience with online video or website hosting a plus 

    ✔️Are you interested in applying?

    • Click the “Apply for this position” button
    • Fill out the short form
    • We will review the applications and email candidates who qualify to set up a first-round interview
  • The FBA Broker logo

    Marketing Sales Funnel Manager

    The FBA Broker
    Worldwide
    1 week ago

    Now Hiring: Remote Marketing Sales Funnel Manager

    🔑 Work with the Founders📚 Training and Development💰 Competitive Salary & Perks🗺 Anywhere in Europe or the Americas

    Summary

    Founders, Coran and Leanne, are bringing on a Marketing Sales Funnel Manager to have a serious impact on their company. For the right fit, this is an amazing opportunity to work directly with the founders, be hands-on with the funnels and marketing campaigns, and have a direct impact on the company’s sales funnels.

    About the Business

    The FBA Broker was established in 2016 when an opportunity was seen with a gap in the e-commerce marketplace. The FBA Broker deals exclusively with founders of 7 & 8 figure consumer product brands that have an Amazon sales channel. They help founders prepare their business and negotiate terms of sale, to achieve the best possible outcome and price for their sellers.

    The team is tight-knit and functions like a well-oiled machine. Due to incredible growth, the founders will be bringing on a few more key team members in the coming months, including this crucial Marketing Sales Funnel Manager role.

    The Role

    This is a brand new position created by the founders. The new hire will be responsible for the sales funnels on the website and making direct improvements. All of the leads are inbound or referrals so it’s very important that the site and the funnel are functioning perfectly.We’re expecting the new hire to have strong experience creating and improving sales funnels, but we’ll also be providing resources and educational material to help.

    Responsibilities

    • Improvement of the sales funnels. We will set up KPIs to track leads and calls booked to measure the success of the changes.
    • Helping manage the website and make updates.
    • Managing copywriters and the performance of the articles.
    • Email marketing experience.
    • Tracking everything, understanding the numbers, and constantly seeking improvements.
    • The ideal person for this role has not only strategized and planned funnels, but has implemented them, monitored, and made the improvements. We are looking for doers who love getting their hands dirty.

    You should have

    • Built and improved sales funnels
    • Created and executed email marketing campaigns
    • WordPress experience (don’t need to be a coder but should know how to manage the site)
    • Project management experience and know-how to run a team
    • Experience with various Sales CRMs(Ontraport, Pipedrive, etc)

    Beyond the necessary skills, we’re a tight-knit, passionate team, so we’re looking for people who will fit in well and grow with the company. A hunger for learning, passion, and care for your work, and a calm, easy-going personality is important for us.Are you ready for the challenge? We want to hear from you!

  • Achieve logo

    Business Development Manager

    Achieve
    USA Only
    2 weeks ago

    Do you enjoy consulting with small to medium sized business owners? Are you able to dream up solutions to the challenges that business owners tell you about? Are you looking for a B2B service you’d be proud to tell your friends and previous clients about? If it sounds like we’re describing you, we have a great opportunity for you at We Are Working.

    We Are Working (under Achieve Test Prep) is a fully-managed staffing solution provider. We work with small and medium sized businesses to identify roles they need to fill, document their processes, hire qualified candidates offshore, and then train, monitor and coach the hires.

    The Business Development Manager will join our talented staff in working remotely - everyone from executives to assistants work from home. We have employees across the United States and around the world. You will be responsible for closing the leads delivered through marketing efforts. You’ll also work with existing clients to expand the set of solutions we provide them.

    • Earning potential of $80,000-$150,000
    • Salary plus commission or commission only plans available
    • Laptop loaded with all of the software you’ll need for the job
    • Work 100% remote
    • We provide the leads - you focus on closing
    • You’ll be assigned a “Booker” to schedule your appointments and to help keep your calendar full so you can do what you do best - sell!

    Desired Skills and Experience:

    • 5+ years sales experience - at least 2 years in B2B sales
    • Proficiency with online communication tools like Gmail, Skype, and RingCentral
    • Proficiency with Google Apps such as Docs, Calendar, and Drive
    • Can execute with minimal supervision
    • A growth mindset and willingness to go the extra mile for the team’s success
    • Willing to follow a process and also take action when it’s inefficient or broken
    • Able to move quickly, multi-task, and adapt to rapid changes
  • 7 Figure Automation logo

    Business Development Manager

    7 Figure Automation
    USA Only
    2 weeks ago

    About the Role:

    Primary Functions are Business development and account management. This role uses an exciting new method known as “Sales 2.0” – which focuses on research, mutual business fit and consultative discussion. The goal is to generate return on investment for 7 Figure Automation’s clients.

    Compensation:

    • $52,000-$58,000/yr (On Target Earnings)
    • PPO health insurance
    • Health and fitness perks
    • Home office equipment reimbursement
    • 26 days of Paid Time Off (PTO)

    Training: 

    World-class marketing and sales training included for the duration of employment.

    Background:

    Looking for a job working with a world-class creative agency and to build a career in tech sales?

    Are you looking for a company that will invest in your development and support your professional growth?

    If you answered yes to these questions then your dream job awaits.

    I’m Mark, the CEO of 7 Figure Automation. I’m looking for a talented individual to join my team as we grow our business and achieve our vision.

    7 Figure Automation helps B2B technology companies fill their sales pipeline so they can focus on closing deals. We use email, phone and LinkedIn prospecting to help companies generate more meetings for their sales team.

    Our mission is to become the best performing sales development agency in the world and to help 100 companies grow sales, in the next 5 years.

    To achieve this we need to build an amazing team. Here’s where you come in.

    The Business Development Manager (BDM) will generate new business opportunities for our clients by following a proven process to prospect into companies and schedule meetings. You’ll learn how to develop a target audience, create a bullet-proof go-to-market strategy, and generate new business opportunities through mutli-channel prospecting campaigns.

    The BDM will perform high-level conversations with senior executives about their company, their business issues and their goals.

    The individual we’re looking for will be driven, self-motivated, analytical, flexible, honest and should learn quickly. This position has opportunities for advancement within the organization and the remote work lifestyle provides a flexible schedule.

    Key Responsibilities:

    • Learn and execute prospecting campaigns via email, phone and LinkedIn to generate new sales opportunities
    • Strategize with top-producing sales leaders
    • Map prospective accounts around organizational structure, people, and existing technology
    • Engage senior executives in targeted prospect accounts
    • Develop discussions with executives around business issues
    • Manage and maintain a pipeline of interested prospects
    • Leverage CRM tools to prospect into specific geographic territories and sectors
    • Conduct client meetings to review campaign results

    Experience Requirements:

    • 2+ years business development or sales experience
    • A strong desire to learn and succeed in tech sales
    • Technology experience, sales experience or other related business experience
    • Writing and phone skills
    • Experience in Sales Development (a plus)
    • ZoomInfo, Salesforce, SalesLoft/Outreach and LinkedIn Sales Navigator experience (a plus)

    Behavioral Requirements:

    • Quick learner
    • Organized and detail oriented
    • Strong work ethic
    • Commitment follow-through
    • Good verbal communication skills
    • Curious
    • Honest

    Apply now to start working with a world-class creative agency and build your career in tech sales. This position will fill fast: https://7figureautomation.com/employment

    Location: US Only Remote

    PLEASE NOTE THAT APPLICANTS MUST RESIDE IN THE US. PLEASE DO NOT APPLY IF YOU CANNOT MEET THE LOCATION REQUIREMENTS.

  • ThoughtSpot logo

    Senior Director, Global Sales Operations and Deal Desk

    ThoughtSpot
    USA Only
    2 weeks ago

    Title: Senior Director, Global Sales Operations & Deal Desk

    • Location: Sunnyvale, CA or Remote

    Are you looking to join one of the fastest growing software companies in the Bay Area? ThoughtSpot’s Search & AI-Driven analytics platform is revolutionizing how the world uses data by making analytics 1000x faster and easier for non-technical business people. ThoughtSpot was recently named a Leader in Gartner’s 2019 Magic Quadrant for Analytics. ThoughtSpot is the first new Leader in the past six year and is the fastest analytics company ever to become a Leader.

    We are looking for a Senior Director of Sales Operations to join our Business Operations team.. Do you have strong experience relating to cloud business, manage deal desk, compensation, quota and territory alignment, and the ability to drive strategic insights through quantitative and quantitative analysis? You will own and maintain various operations cadence, forecasting, and business reviews, as well as monitoring and improving the overall pulse of the business through sales tools, processes, and metrics; empower decision-making, drive strategic initiative, measure performance, and enable sales teams to focus on execution with accuracy.

    This role is a remote opportunity, candidates do not have to be located in the Bay Area.

    Responsibilities

    • Act as advisor to the sales leaders globally across all aspects of the sales operational cycle starting from opportunity creation to close. Work across sales, legal, finance and services teams to represent the interests and needs of the global deals, renewals, and subscriptions.
    • Work closely with sales management on order bookings and responsible for the end-to-end deal desk process.
    • Drive a sales compensation plan and governance framework in line with company policy and procedures
    • Work closely with sales management and provide analytics, and data management for sales planning, productivity analysis, attainment, quotas, capacity, and staffing
    • Work closely with finance on pricing and packaging of deals. Help establish and report qualitative and quantitative analysis allowing sales leadership to take a pulse of overall deals and alignment with goals
    • Analyze business trends and present creative, innovative insights to leadership that drives change and sales cycle improvement
    • Facilitation of regular deal reviews and inspection of deals and pipeline. Support and drive continuous improvement across sales planning, strategy, sales processes, data governance and tools
    • Analysis of sales wins, losses, sales pipeline by product, sales leader, region, industry, etc.

    Required Skills/Qualifications

    • 5+ years of sales operations, deal desk, planning, and analysis experience
    • SaaS industry experience preferred
    • Ability to liaise with all areas of the business
    • Self-starter, able to establish own priorities, initiatives and drive to closure
    • Works well under the pressure of heavy workload and time constraints
    • Strong communication and presentation skills. Comfortable working with high value stakeholders including C-suite and global leaders.
    • Knowledge of SaaS metrics, ARR, NRR, LTV, and CAC.
    • Deep understanding and advanced user of Salesforce Sales Cloud, Clari and other sales support tools

    About ThoughtSpot

    At ThoughtSpot, we solve some of the hardest, most challenging problems in technology. The kind of problems we solve, requires diverse perspectives and the team-spirit to see those differences as opportunities rather than roadblocks. It’s why diversity isn’t a box to check; it’s the heart of Selfless Excellence, our core value we live every day. To make our dent in the universe, we seek employees with unique identities, backgrounds, and perspectives that want to build an inclusive, respectful company culture and truly challenge the status quo.

    We support our employees with great benefits like 100% company paid medical/dental/vision/life coverage for employees and dependents, equity in a late stage startup backed by top-tier VCs, conveniently located in Sunnyvale with an onsite gym, company-provided catered lunch and dinner, and paid holidays and flexible paid time off.

  • Cofense logo

    Client Success Manager

    Cofense
    USA Only
    2 weeks ago

    Client Success Manager

    • Job Category: Customer Success
    • Requisition Number: CLIEN01462
    • Full-Time
    • VirtualUnited States

    Job Details

    Description

    Reporting to the Senior Manager of Client Success, the Client Success Manager is responsible for managing relationships with our clients. This individual will manage a portfolio of customers who have implemented our technology solutions with the goal of increasing product usage and overall adoption. This is a client advocacy role with a focus on exceeding expectations, delivering consistent and excellent service while ensuring our customers success with Cofense products.

    Essential Duties/Responsibilities

    • Work with the product management and development organization to channel client feedback and solutions into future releases of the product(s).
    • Conduct virtual training sessions for new Cofense customers.
    • Provide regular coaching to peers on training skills, content, delivery, and other professional skills such as communication and working with other parts of the organization.
    • Ensure timely, quality delivery of onboarding and training sessions to new and existing clients and users for all Cofense products.
    • Collaborate cross functionally to achieve customer satisfaction and resolve customer issues in a timely fashion.
    • Collaborate with Sales to identify areas of solution expansion and adoption opportunities.
    • Develop strong customer relationships that enable Cofense to become a trusted advisor to our customers.
    • Provide business acumen for customers and strive to understand the business problem we are solving in order to best manage the evolution of the solution.
    • Develop strong technical understanding of all Cofense products.
    • Execute programs to ensure that Cofense is fully aware of the customer’s adoption level, value realization, and overall satisfaction with the product(s).
    • Predict issues before they happen, engage clients who may potentially be at risk, gauge client’s satisfaction and identify opportunities to grow and enhance their overall security awareness training programs.
    • Assess client needs based on Client Health Score analysis
    • Work with clients to create tailored plans to ensure client success and achievement of client’s desired outcomes
    • Conduct regular meetings with clients and make recommendations to provide continued success with Cofense experience
    • Coordinate client-focused activities to ensure successful implementation
    • Interact via email and phone with many clients at different stages of their Security Awareness Training programs
    • Other duties as assigned

    The above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job description is not a contract of employment, either express or implied. Employment with Cofense will be voluntarily entered into and your employment is considered at will. Cofense reserves the right to alter the job description at any time without notice.

    Knowledge, Skills and Abilities Required

    • Excellent verbal and written communications skills
    • Excellent data entry skills
    • Demonstrated client relationship and interpersonal skills
    • Have a customer-first attitude
    • High attention to detail and ability to oversee multiple clients simultaneously
    • Organized and methodical with excellent follow-through to ensure client expectations and deadlines are met
    • Ability to adapt to a constantly changing environment
    • Basic computer skills (Outlook, MS Word, PowerPoint, Excel, etc.)
    • Knowledge of Salesforce preferred

    Education and/or Experience:

    • 1-2 years experience with the design, delivery, and maintenance of training programs.
    • 2+ years supporting clients in Account Management, Relationship Management, Client Success or similar role.
    • Technology or IT Security background and/or interest preferred.

    Cofense is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [protected class] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, physical or mental disability, marital status, genetic information or any other status or characteristic protected by applicable national, federal, state or local laws and ordinances. We adhere to these commitments in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, and discipline.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  • Shogun logo

    Sales Enablement Manager

    Shogun
    USA Only
    2 weeks ago

    Shogun is on a mission to help brands create the best ecommerce experiences in the world, and in the process, become the world's best remote company.

    We've been growing rapidly since being in the Winter 2018 batch of Y-Combinator, and after recently closing our Series B funding round, are now in hyper-growth. Our teams are diverse, fully distributed, and with no offices - we are looking for team members who are comfortable with and motivated by the opportunity to work remotely.

    Location

    For this position, we are looking for candidates located in the United States.

    What You'll Do

    Shogun is looking for an Enablement specialist to onboard, enable and train our customer facing teams as well as our Channel Partners. This role will be the foundation of the enablement program and will not only build out the processes but have a say in the long term vision of the team.

    For this role, we want someone who thinks strategically but executes with fine precision. The job is vital for optimizing the knowledge and skills of our field teams and accelerating the customer product adoption cycle. 

    The person in this role will be instrumental in leading and implementing e-Learnings and training sessions, and supporting other key strategic program initiatives with a strong focus on the development of our entire Field organization. You are deeply passionate about learning and the chance to lead and deliver unique programs to support a rapidly growing and fully remote Field organization.

    You will be on the front line working closely with Sales leaders and channel partners, you are comfortable managing projects end-to-end, and you are excited to support the growth of the Field teams

    • Collaborate with Product, Product Marketing, Sales, and Operations Teams to create and execute sales enablement programs and to understand performance and opportunities for improvement
    • Program manage enablement delivery and execution of major product launches, support sales on-boarding efforts, training and coaching programs using online learning systems, workshops, and other content delivery platforms
    • Create and evolve product enablement programs that shorten the ramp up time to productivity selling new products and services
    • Develop and report on metrics measuring the efficacy and impact of learning programs, and use data to make recommendations on continued or new investment opportunities
    • Proactively seek regular feedback from sales leadership and field on areas for growth, priorities and opportunity areas
    • Drive continuous improvement in sales talent development and sales productivity

    What You'll Bring

    Need to Have

    • Strong instructional design experience and a deep understanding of learning methodologies to develop effective and engaging learning experiences.
    • Combination of 5+ years prior experience in sales or customer success education, training and/or enablement for a high growth company
    • Establish methods and clearly measure impact and effectiveness of education programs and reporting on learner engagement, retention, and application
    • Proven track record to lead large projects and programs involving cross-departmental contributors and leaders
    • Excellent organizational skills including program and project management experience
    • Ability to prioritize workload and effectively balance competing priorities in order to meet ambitious goals
    • Strong sense of urgency and personal accountability, not afraid to get hands-on
    • Proven interpersonal negotiation and resolution skills

    Nice to Have

    • Experience working within or in support of highly-technical populations
    • Experience working in an entrepreneurial, constantly evolving environment that requires critical thinking, resourcefulness, results-oriented decision making and commitment to excellence

    What We Offer

    • Competitive salary
    • Benefits (vary by location)
    • A highly skilled and dedicated team that is fun to work with
    • Remote work – We are a diverse and distributed team that uses Slack, Zoom, Notion and other tools to stay connected

    Our Values

    • Work in the open: Operate with high integrity and choose what's right over what's easy. Be transparent as a company and with each other
    • People are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intent
    • Win and grow together: Strive to be the best, individually, and as a team. Support and encourage each other. Seek opportunities for growth

    Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.

    We are hiring in the United States, Canada, Ireland, and the United Kingdom, and are interested in every qualified candidate who is eligible to work in these regions without employment visa sponsorship. Please refer to the position specific location requirements listed under the location section of the job description.

  • Campaign Creators logo

    Marketing Accounts Manager

    Campaign Creators
    USA Only
    2 weeks ago

    MARKETING ACCOUNTS MANAGER

    • If you’re enthusiastic, energetic, results-driven and a team player with a solid track record of previous success handling clients in a Boutique Agency setting, then the Account Manager role is perfect for you.
    • We’re looking for an experienced Account Manager to join our always evolving ecommerce agency. You’ll play a key role in Campaign Creators’ growth by helping us service and retain our clients.

    Position Overview

    • This is a fast-paced role perfect for someone who loves to move fast, without breaking things.
    • You’ll be great at balancing the needs of our clients with the mission and vision of Campaign Creators.
    • If you bring the hype everyday, and you have experience in a similar role, we encourage you to apply.

    Duties and Responsibilities

    • Develop deep knowledge of client accounts and build tight partnerships with your direct client contacts.
    • Identify growth opportunities on strategy accounts and proactively look for ways to increase client retention and account growth.
    • Build client success plans, from initial call to implementation and throughout the project duration.
    • Writing small to medium project scopes and managing the process to completion
    • Spend a high percentage of time engaging in sales activities such as managing request for proposal information, assisting with contract information, scheduling of client meetings and presentations, and sales forecast administration.
    • Work with designated project manager to handle the production of all assets: from emails, to premium content and landing pages, you’ve got an eagle eye on it all.
    • Deliverance of analytical reports in relation to the clients established KPIs. “Bring me #ALLTHEDATA” is something we might overhear you saying.
    • Actively monitor project process, getting team members to snap in and off client projects, depending on needs.
    • Work directly with project managers to forecast and adjust resources as necessary.
    • Manage regular client communication, like client calls, video chats, milestone meetings and the like.

    Experience and Qualification Requirements

    • 3-5 years of experience working in a marketing, advertising or design agency or similar.
    • Type A with strong organizational skills are critical.
    • Impeccable communication skills, from writing to presenting, and everything in between.
    • Able to establish SOPs for repetitive processes as well as custom documentation specific to each client.
    • Foundational understanding of lead nurturing, marketing automation, and website technology.
    • Ability to understand and educate clients on Campaign Creators products.
    • Ability to advance Campaign Creators product set based on client demand.
  • OutMatch logo

    Manager Business Development – Lead Generation

    OutMatch
    USA Only
    2 weeks ago

    Manager Business Development (lead generation)

    C: 0.3Category: SalesUS-Remote | US-RemoteCategory: Sales

    Job Overview

    OutMatch is looking for a creative and motivated Business Development Manager with experience in building and leading teams that are responsible for generating outbound interest and qualifying inbound interest for Sales Acquisition teams.

    As the Business Development Manager, you will build and coach a team of Business Development Representatives who conduct multi-channel outreach to generate interest in OutMatch’s Hiring Experience Stack. As a partner to Marketing and Sales Leadership, you will lead the development, design and implementation of our outbound acquisition playbook by applying a data-driven approach and proven best practices to pipeline development with an account-based approach. You will also provide strategic guidance to your team on how to qualify and sell OutMatch as a must-have business tool to prospective customers. You will partner closely with our marketing and sales teams to collaborate on account strategies while ensuring your team consistently meets and achieves their monthly goals.

    If you love leading and mentoring best in class sales teams while executing at a high level, we’d love to talk to you!

    Responsibilities and Qualifications

    What You’ll Do:

    This role will be a key driver of revenue for the company, we’re looking for someone with proven success in past sales leadership roles such as achieving quota consistently, hiring and developing salespeople, experience with software sales, and seeing the value of strong customer relationships within a sales process.

    • Hire, onboard and manage a team of Business Developement Reps
    • Partner with the VP of Marketing to define key success metrics for your role and how you will measure against them
    • Understand the KPIs that drive the business and through 1:1s with your team identify how to develop the sales, product, and industry skills of each to maximize performance
    • Inspire and lead the team to meet and exceed targets by closely monitoring and managing to process consistency
    • Identify and make recommendations for improvements in process, efficiency, and productivity
    • Develop a testing plan to improve and refine programs over time
    • Build strong cross-departmental relationships with Sales Development, Sales Leadership Stakeholders, Sales Operations, Marketing, and Product teams
    • Work closely with Marketing on defining campaign follow-up and reporting
    • Work closely with Sales Managers and Reps to ensure lead quality/quantity, proper follow-up, and reporting

    What You’ll Need:

    • 1-2 years of demonstrated successful experience in lead generation management, preferably in HR Tech or enterprise applications
    • Deep understanding of Outbound Sales Development – prospecting, cold calling, objection handling and qualifying
    • Technical expertise and ability to acquire knowledge of new products to be able to articulate value in an outbound prospecting motion
    • Demonstrated ability to manage through change and help others celebrate it
    • Experience in developing and implementing strategic processes to increase team efficiencies
    • Experience coaching and mentoring junior employees and a genuine motivation to help facilitate the career growth of others both personally and professionally
    • Ability to develop relationships at multiple levels within an organization and to multiple functions
    • Able to communicate effectively, both spoken and written
    • Excellent organizational skills and analytical capabilities
    • Bias for action and results oriented
    • Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day
    • Proactively utilize the CRM system to advance sales and communicate efficiently with all stakeholders so experience with Salesforce, Outreach, and LinkedIn Sales Navigator
    • Experience selling to HR a plus

    What You’ll Get:

    • A collaborative culture focused on results and communication, while loving what we do
    • A solid, experienced management team invested in your development
    • A comprehensive training program that enables you to be successful, quickly
    • An executive team dedicated to the safety and wellbeing of all team members
    • Discretionary paid time off, when you need it, take it
    • Dedicated peace and planning time each week
    • A clear path for career growth in our industry-leading organization
    • A world-class product with an elegant user interface that empowers our clients to positively impact their business results
    • A competitive base salary and great incentive program
    • Monthly mobile connectivity allowance
    • 100% company paid individual medical, dental and vision insurance
    • 401(k) with company match

    About OutMatch

    OutMatch is a SaaS company dedicated to matching people with purpose. Our digital hiring platform keeps hiring human, even when it’s done remotely. OutMatch clients assess, interview, evaluate, and stay connected with candidates regardless of location. We were recently recognized on Inc Magazine’s annual 5000 list and named one of Inc.’s Best Workplaces of 2020.

    We’re an equal opportunity employer and we value diversity at our company. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PM19

    PI131570762

  • iCIMS logo

    Manager, Sales Development – Outbound

    iCIMS
    USA Only
    3 weeks ago

    Title: Manager, Sales Development – Outbound (Remote)

    Job Description

    Job Overview

    We’re seeking a high-energy sales manager to join our Sales team as a Manager, Sales Development Representatives (SDR) Team where you’ll manage a team responsible for following up, qualifying, and converting all Marketing generated leads as well as driving market share through proactive prospecting activities against targeted accounts. In this role, you’ll oversee the daily activities of the SDR team, looking at what’s happening at a grassroots level, providing fresh ideas, and adjusting strategies as needed. You will also have ownership of managing the relationship of a 3rd party SDR team responsible for proactively penetrating key commercial accounts. We’re looking for a confident communicator who can stay cool under pressuresomeone who can build trust, set a positive tone, and motivate a team on a day-to-day basis. If you’re a highly-organized, enterprising team player who wants to have a large, direct impact on the future success of this company, let’s chat!

    This position will report to the Sr. Director of Sales Development and can be located remotely in the US!About Us

    iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,300 customers, including 40 percent of the Fortune 100. Dedicated to maintaining an inclusive, inspirational, and innovative work environment, and committed to consistent growth, we have a wide range of opportunity for career advancement within our organization. Come grow with usapply today!Responsibilities

    • Establishes and maintains a merit-based, fun, dynamic work environment that appeals to the top talent in the field and enables operational objectives.
    • Provides vision, planning & prioritization for team resources delegating and assigning projects, duties, and objectives.
    • Leads and coaches the team structuring appropriate training and development and eliminating road blocks to team performance.
    • Leads relationship and execution of a 3rd party SDR team responsible for proactively penetrating key commercial accounts.
    • Partners with Talent team on the acquisition and retention of people resources to fulfill team mission successfully. Owns the selection process.
    • Ensures process documents are complete, current, communicated and stored appropriately.
    • Establishes and maintains relevant quality and performance controls and feedback systems to monitor the operation of the department.
    • Focuses on building and improving process efficiencies within team.
    • Provides reports on team metrics, KPIs and results to department leadership and stakeholders.
    • Responsible for management and attainment of individual/team plan goals.
    • Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS’ core competencies
    • Achieves plan goals for opportunities. Develops and implements strategies and processes to support the Inside Sales team in delivering against individual and company objectives.
    • Drives the Inside Sales forecasting, planning, and budgeting processes in line with corporate objectives.
    • Proactively identifies and addresses opportunities to improve Inside Sales performance, processes, people and technology.
    • Assesses lead quality and provide feedback to Demand Generation Marketing Managers to improve lead conversion rates.
    • Uses iCIMS’ Sales CRM to track and record sales activity to ensure that metrics can be accurately measured
    • Takes measures to enhance body of knowledge and skill set through training

    Qualifications

    • Bachelor’s degree or equivalent experience.
    • A minimum of 5 years of prior experience with Inside Sales, Sales or Sales Development (annual company revenue goals of $50MM + preferred).
    • A minimum of 1 year of experience managing a sales team preferred.
    • Ability to develop Sales Forecasts and manage Reporting Analytics required.
    • Team goal focused with a consistent record of quota achievement.
    • Proven leadership skills with experience building and growing high performing teams.
    • Demonstrated expertise in Inside Sales strategies, techniques, processes and measurements.
    • Strong aptitude in organizational skills including project management and time management.
    • Exceptional interpersonal skills with a high degree of approachability and the ability to work seamlessly in a team oriented environment.
    • Comfortable working in a demanding, fast-paced changing environment that is going through high growth.
    • Excellent written and verbal communication skills. Must articulate thoughts and ideas clearly, concisely, and persuasively.
    • Driven and passionate about leading, mentoring and developing an inside sales team.
    • Advanced Microsoft Office proficiency and Salesforce.com experience is a plus.

    EEO Statement

    iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status or disability status and will not be discriminated against on the basis of disability.Compensation & Benefits

    Target Total Compensation – $92,600 – $123,500

    Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

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