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Remote Sales Manager Jobs

The largest collection of remote Sales Manager jobs online. Filter by location requirement and employment type. New jobs added daily.
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  • SaaS Academy logo

    Director of Sales

    SaaS Academy
    Worldwide
    2 days ago

    Location:  Anywhere in the world, International;  100% Remote

    Are you: A sales exec with deep experience?

    Someone with a solid track record working with multiple channels and getting serious results?

    Led an extremely high performing sales team to glory on a consistent basis?

    Perfect. Read on!

    Who are we?

    Dan Martell is an award-winning entrepreneur and investor who has founded multiple companies. He was named Canada’s top angel investor and he’s completed over 40+ investments with amazing companies like Udemy, Intercom, and Unbounce.

    The Dan Martell | SaaS Academy Team is on a mission to help Software as a Service (SaaS) companies grow to new heights through world-class coaching and training.

    What’s the gig? 

    Ideally, we’re looking for a top level Director of Sales who has experience in:

    • Selling for/managing a sales team within the Coaching space
    • Multiple sales styles and channels
    • Overseeing and pushing results for one and two step sales processes
    • Managing a sales team of 10+

    Who exactly are we looking for?

    Someone that can:

    • Roll with the punches/changes in a constantly evolving organization and space.
    • Both lead a high performing team and roll up their sleeves to get shit done.

    In short, does this sound like you?

    • Leader. Someone who always looks to find, nurture, and support the potential of others. Would your colleagues and direct reports say that you have that in you?
    • Strategist. Would you liken yourself to the Sales equivalent of a chess-master? (And if you do, could you successfully sell that chess set to us?)
    • Adaptable. When thwarted by adversity, how do you react? How do you show what you’re made of?

    What will you do? 

    • Set meso and micro cycle goals and objectives within the sales team.
    • Plan, implement and manage new sales strategies.
    • Contribute to the overall growth of the company.
    • Co-author a new compensation structure plan for the sales team.
    • Track KPIs on a regular basis and present reports.
    • Create and present the annual sales plan and strategy.
    • Audit Sales strategy monthly & provide solutions / improvements.
    • Lead a team of driven individuals
      • Current team of 8.
      • Set to grow to 10+ within the next quarter.
    • Working interdepartmentally to align objectives.
    • Manage the migration of our current tool stack over to Hubspot.

    Why you? 

    You have:

    • Experience working in the coaching industry (if you know, you know).
    • A proven track record of success in your ability to get things done.
    • A keen sense on new strategies, and how the world of sales evolves.
    • Flexible work schedules and have experience delivering online.
    • Personal development built into your day, week, and year.
    • A serious growth mindset.
    • A drive to help others transform their business and life!
    • Hands on experience with tools like G-Suite, Pipedrive, HubSpot, Slack, Zoom, etc.
    • Excellent organizational and time management skills.
    • Incredible communication and interpersonal skills.

    Like what you see?

    If you’re thinking: “This is totally me!” then be sure to apply below.

    Even if you’re thinking: “This definitely could be me!” apply below, anyways — we love diverse and non-traditional backgrounds.

    To ensure that you’ve read the whole ad, please sneak the word ‘Mountain’ somewhere into your application.

    We can’t wait to meet you!

    View Application
  • Ahoy logo

    Customer Success Manager

    Ahoy
    Worldwide
    3 days ago

    We would love you to:

    • Always be there for the clients: make sure that they have everything they need to maximize the value of AhoyConnect.
    • Be their voice: share customer thoughts and insights with the rest of our team to optimize the Ahoy user experience.
    • Drive overall account health: from onboarding, product adoption, usage velocity, up to account renewals and growth and beyond.
    • Stay open to new challenges: we are early and we move fast – occasional help in areas like pre-sales support, preparing customer case studies, or growing our own community might come in handy.

    You’re a perfect candidate if you have:

    • Passion for helping people fueled by strong interpersonal and communication skills.
    • Do-er mentality with a high degree of ownership and hunger to always learn and improve.
    • Fluent spoken and written English (additional language proficiency is a plus).
    • 3+ years of CS experience in a fast-paced environment, ideally in B2B SaaS.
    • Experience in managing a remote team.
    • Nice to have: watched the 'Silicon Valley' TV show at least twice 😎

    Why choose Ahoy?

    • We just closed our Seed round with the leading VCs from the region, launched the product, and onboarded first clients. This is just the first, tiny step - we aim to build a successful global business that will shape the future of community-led growth. We want you to have an impact and be a part of this journey.
    • You will have a chance to work with some of the world’s most recognizable tech brands and further develop your customer-facing skills. We can also offer a great network of advisors that will help you grow.
    • We've been remote before it was cool, and will stay remote-first forever.
    • We run retreats (both before and after covid) – e.g., we've spent more than a month in Southeast Asia with the whole team.
    • Flexible working hours and environment, believing in asynchronous, yet collaborative work, and having almost no meetings :) 

    Other perks:

    • 💰 Attractive salary with ESOP (stock options) 
    • 💻 MacBook Pro (or your preferred laptop) + accessories
    • 🏡 Home-office stipends for remote work equipment
    • 📚 Budget for online courses, books, conferences, language lessons
    • 🌅 Unlimited vacation and sick days
    • 🏄🏼 Team retreats with Surf Office
  • GoDigitalChina AS logo

    Remote Sales Manager

    GoDigitalChina AS
    Worldwide
    1 week ago

    AdChina.io is looking for a remote Sales Manager.

    When international companies are looking to grow their business in China, they contact us. We help people as quickly and awesomely as possible. Sales managers handle software demos, pitches and proposals, negotiations, invoicing, and handover to our world-class operations team.

    The most important characteristic of our sales team is that we love helping companies succeed. AdChina.io is a place for people to work better, together. Our job is to turn leads into customers by matching them with the right solution. This requires empathy and tenacity.

    Sales Managers have excellent people skills, the ability to explain complicated things simply; and they focus on achieving goals. We measure our success in the number of monthly closed deals, and their value. Everyone on the team is rewarded when we reach our goals, you included.

    You think on your feet. You like learning new things, and you learn swiftly. When things change, you know how to roll with the punches.

    We have:

    World leading platform for advertising in China

    A growing market that craves our product

    A team of aces to work with

    You are excellent at:

    SellingEnglish communication

    Finding, developing, and closing deals

    Skillful in dealing with stakeholders

    Making complex deals simple

    Showing up every day with an energetic attitude

    Extra awesome:

    -Additional language at native level

    -Extensive customer network in your region

    We offer:

    -Competitive salary

    -Exciting stock option program

    -Remote work from where you are

    -Annual retreats around the world

    -Compensated time off

    -Challenge and swift growth

    Don't miss this once-in-a-lifetime opportunity. Apply today!https://apply.hire.toggl.com/71DY0P899QMLO29PAJ1

  • GoDigitalChina AS logo

    Remote Sales Manager

    GoDigitalChina AS
    Worldwide
    1 week ago

    AdChina.io is looking for a remote Sales Manager.

    When international companies are looking to grow their business in China, they contact us. We help people as quickly and awesomely as possible. Sales managers handle software demos, pitches and proposals, negotiations, invoicing, and handover to our world-class operations team.

    The most important characteristic of our sales team is that we love helping companies succeed. AdChina.io is a place for people to work better, together. Our job is to turn leads into customers by matching them with the right solution. This requires empathy and tenacity.

    Sales Managers have excellent people skills, the ability to explain complicated things simply; and they focus on achieving goals. We measure our success in the number of monthly closed deals, and their value. Everyone on the team is rewarded when we reach our goals, you included.

    You think on your feet. You like learning new things, and you learn swiftly. When things change, you know how to roll with the punches.

    We have:

    World leading platform for advertising in China

    A growing market that craves our product

    A team of aces to work with

    You are excellent at:

    SellingEnglish communication

    Finding, developing, and closing deals

    Skillful in dealing with stakeholders

    Making complex deals simple

    Showing up every day with an energetic attitude

    Extra awesome:

    -Additional language at native level

    -Extensive customer network in your region

    We offer:

    -Competitive salary

    -Exciting stock option program

    -Remote work from where you are

    -Annual retreats around the world

    -Compensated time off

    -Challenge and swift growth

    Don't miss this once-in-a-lifetime opportunity. Apply today!https://apply.hire.toggl.com/71DY0P899QMLO29PAJ1

  • Digimarc logo

    Manager, Sales Operations

    Digimarc
    USA Only
    2 weeks ago

    Manager, Sales Operations

    • Sales | Remote | Full Time

    JOB DESCRIPTION

    Are you a catalyst for change? A driver to new destinations? A steward for sustainability? If those are some of the attributes that describe you, then read on. We are looking for ambitious bring-it-on-problem-solvers who are dedicated to doing what’s right for the planet. Join our team and help make the circular economy a reality right now.

    From product packaging and music to government documents and more, Digimarc enhances nearly any form of media with a digital identity that is reliably and easily scanned. Shipping boxes, auto parts, audio files and even plastic bottles each take on individual identities within the Digimarc Platform. We are a curious and courageous team and lean on our values to guide our decision-making. We believe our Platform can address some of the planet’s most challenging issues, such as plastic waste in our oceans impacting climate change or counterfeit products in our supply chains threatening consumer safety. We believe the talent of every employee can make a difference. Come join us and help contribute to a better future.

    THE CHALLENGE…

    The Sales Operations Manager will work with multiple teams across the organization. In collaboration with Sales, Marketing, Customer Success, Product, and IT to create systems to operate, forecast, close, and support customers more efficiently. We utilize shared platforms and data to ensure customers have a seamless experience buying from and working with Digimarc. This role focuses on operational excellence across the company by working cross-functionally.

    WHAT YOU WILL DO…

    • Provide leadership, guidance, and direction to lead a high performing Sales Operations team
    • Become an expert in our CRM and all Lead-to-Customer systems & processes through training, self-study, and shadowing our Sales, Marketing & Customer Success teams
    • Manage all-new user setups and deactivation, including transferring ownership of contacts/deals for deactivated users
    • Be a thought leader and drive the hands-on configuration of our internal Salesforce.com system
    • Set up new templates, field reporting, pricing, sales compensation, or any other item that helps streamline and enhance the sales process
    • Manage data quality across our systems which currently includes Salesforce.com & Salesloft, and data enrichment programs
    • Build out reports and dashboards for the team to drive business insights
    • Communicate across functions to collect requirements, feedback, and deliverables
    • Managing Inbound-Lead & distribution processes
    • Conducting system audits
    • Evaluating, managing, and selecting new systems
    • Help build regions and process for scaling a sales organization from 25 to well a lot more

    WHAT WE ARE LOOKING FOR…

    • Passion in creating and sustaining a diverse and inclusive culture where individuals and teams can do their best work and unlock their potential
    • Experience mentoring and coaching team members
    • A desire for operational excellence
    • Extreme diligence, meticulousness, conscientiousness, and reliability
    • 3-5 years’ experience with Sales, Sales Operations, Revenue Operations, or Systems Management
    • Innate curiosity. Understand the reason why certain processes exist and seek to create optimization and efficiency to those processes
    • Ability to work under pressure in a fast-paced environment
    • A high level of proficiency is required in MS Teams, Word, Excel, and PowerPoint; Internet Explorer, Windows Explorer
    • Solution-oriented with the ability to think strategically, creatively, critically in decision-making
    • Ability to communicate at all levels including C-Level Executives
    • Alignment with the core Digimarc values of Innovation, Caring, Loyalty, Integrity, Commitment, and Knowledge in a dynamic working environment

    Digimarc is seeking diverse applicants. We are an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, gender identity, or any other protected factor. We want the best people who share our values.

    This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • Forum One logo

    Account Director, Business Development

    Forum One
    USA Only
    2 weeks ago

    Account Director, Business Development

    • Remote

    Forum One is expanding our sales team in the digital communications and internet technology space. We have an exciting opportunity for an Account Director, Business Development who can contribute to growing the business and understand customer needs.

    Forum One’s Account Director, Business Development is a member of the Business Development team responsible for developing new business and upselling and expanding existing accounts, identifying and articulating a sales strategy, delivering effective presentations, and advising our high-profile clients around digital strategy and implementation for organizations who make an impact in the world.

    To be successful in this role, we expect the candidate to have strong, verifiable relationships in the industry and within target organizations and demonstrated success in a virtual and in-person environment. Business Development is a team effort at Forum One. With you opening doors and getting the conversations started, our mature BD operations team is ready to assist with solutions architecture and proposal development.

    What you’ll do:

    • Develop and execute a targeted business development plan which will generate a long-term pipeline to achieve annual revenue goals
    • Systematically cultivate new leads, convert leads to qualified opportunities, upsell existing accounts, and close deals for all of Forum One’s digital service offerings.
    • Conduct outbound outreach to target organizations and target individuals in the form of networking events, meetings, email, calling.
    • Identify opportunities where Forum One solutions solve prospect’s needs through understanding and experience with organizations who work with issues of importance. In particular, experience with groups who work in Forum One’s target sectors is relevant: Global Health, Education Policy, Environment, Health Care and Health Policy, and International Development.
    • Lead and coordinate solution architects, Business Development Operations team members and service team members as relevant, to develop solutions in response to prospective clients’ needs as expressed by the client in RFPs, discovery calls, Q&A sessions, etc.
    • Lead teams that develop and deliver polished proposals, pricing estimates and presentations on short notice to potential clients in the public and private sectors.
    • Work closely with Marketing to align on campaign messaging, marketing collateral and marketing strategies.

    What you bring to the table:

    • Bachelor’s Degree
    • 3 to 5 years of sales/account experience with an annual net new revenue target, and demonstrated evidence of meeting or exceeding those targets
    • Sales or Account experience with a professional services firm or agency, digital services agency or consultancy
    • Sales or Account experience winning work with enterprise size ($50M+) nonprofit organizations and government agencies
    • Previous experience in delivery role (strategic, project management, design, or technical) providing digital solutions to clients

    Why you’ll love it here:

    • Competitive Salary & Employee Ownership Plan
    • 401(k) match, Commuter benefits & flexible spending accounts
    • 15 Vacation days, in addition to Sick Leave & Floating Holidays
    • Flexible work hours
    • Paid parental leave
    • Company-provided laptops
    • Professional development opportunities
    • Tuition reimbursement

    What we value:

    • We’re passionate about our work – our clients’ missions matter, and we apply our passion in support of clients who are addressing the most critical global issues.
    • We’re great partners – we’re collaborative, approachable, creative, inclusive, and reliable.
    • We’re continuous learners – we are always expanding, refining, and improving our craft, value, and impact—as individuals and as a team.
    • We’re inquisitive problem solvers – we’re dedicated to finding the right solution, which requires actively engaging varied perspectives, and approaching our work with flexibility, humility, and open minds.
    • We get things done – we are thoughtful and thorough, but we don’t waste time or hesitate to tackle problems head on.
  • BigID logo

    Director, Partner Management

    BigID
    USA Only
    2 weeks ago

    Director, Partner Management

    • Remote US

    Who we are:

    BigID’s data intelligence platform enables organizations to know their enterprise data and take action for privacy, protection, and perspective. BigID empowers customers to know their data, take action from their data, and unleash the value of their data.

    Headquartered in New York City with a worldwide presence, we are building a global team with a passion for innovation and next-gen technology with R&D in the heart of Tel Aviv. BigID has been recognized for its data intelligence innovation as a World Economic Forum Technology Pioneer, named to the 2020 Forbes Cloud 100, a Business Insider 2020 AI Startup to Watch, and an RSA Innovation Sandbox winner.

    At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, integrity, and teamwork.

    About the role

    Our Partner Managers are advisors to our sales teams on existing partner industry and capability and future needs. They drive the execution of revenue-driving programs and initiatives with partners for the territory by developing a deep understanding of the BigID partner ecosystem and effectively collaborating with multiple cross-functional stakeholders, including sales, alliances, customer success, marketing, legal and operations.

    We’re looking for a motivated team player who thrives in a fast paced, cross-functional environment. You have the ability to establish broad senior level relationships and a proven track record of delivering results and getting things done. You are smart, have high EQ and strong business acumen, as well as the ability to effectively communicate and build relationships with GSI, RSI, ISV and Technology partners and executive leaders in the partner ecosystem.

    What You Get To Do In This Role:

    • Work with sales leaders from across the US to develop a strategy to enable ongoing success with our partner ecosystem by building a plan for ACV growth tied to the region’s strategies and initiatives in close alignment with internal stakeholders and partners
    • Identify target accounts and white space plans with sales and partner leadership to drive execution and governance
    • Align partner sales plays, offerings and industry assets/solutions with the BigID sales team.
    • Collaborate on partner marketing plans aligned with the needs of the business and ecosystem objectives
    • Conduct regular cadence between the Partner & BigID stakeholders and adjust strategies
    • Identify partner enablement needs and align with internal resources to fill the gaps
    • Ensure effective and timely internal and external communication and coordination of BigID’s ecosystem strategy and execution results

    In order to be successful in this role, we need someone who has:

    • 10+ years in strategic alliance or partner management roles
    • Proven ability to build, communicate, lead and execute strategy in a cross-functional environment. Excellent communication skills and character qualities that match with company core values.
    • Extensive external sales or partner management experience across a variety of industries. Experience in Cloud SaaS based solutions ideal.
    • Strong executive selling and business development skills; proven ability to understand different partner GTM models.
    • A proven track record in CXO engagement and interaction
    • Analytical, organizational and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness.
    • Ability to focus and execute in a changing environment; ability to make things happen.

    Education

    • Bachelor’s degree required

    What’s in it for you?

    Our people are the foundation of our success, and we place a high priority on offering a wide range of benefits that make our team happier and healthier.

    • Equity participation – everyone shares in our success
    • Open vacation policy – take it when you need it
    • Flexible work arrangements – we are all grown-ups
    • Medical, Dental, Vision, 401k – that go into effect your first day

    Our Values:

    We look for people who embody our values – Care, Do, Try & Shine.

    • Care – We care about our customers and each other
    • Do – We do what it takes to make a positive impact
    • Try- We try our best and we don’t give up
    • Shine- We shine and make it our mission to always stand out

    Diversity & Inclusion: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Come as you are.

  • Postscript.io logo

    Manager of Sales Development

    Postscript.io
    USA Only
    2 weeks ago

    Manager of Sales Development

    • Remote, Anywhere in North America

    Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class go-to-market (GTM) organization.

    As Manager of Sales Development, you will build, coach, and mentor our team of SDRs, ensuring they are highly-engaged, highly-performant and on a path of continuous learning and development. Using your expertise and creative thinking, you’ll establish a repeatable playbook to enable our successful, rapid growth.

    Above all, you will be a key leader at Postscript and will be instrumental in how we scale in 2021 and beyond.

    All positions at Postscript are fully remote.

    Primary duties

    • Build, coach, and lead a team of high-performing sales development representatives
    • Develop and own metrics and reporting for SDR team
    • Consistently and predictably achieve performance targets for the SDR team
    • Actively manage pipelines and forecast future team performance
    • Cultivate and foster a strong culture of excellence for the SDR team by developing plans for SDR’s continued learning and career development opportunities
    • Act as a strategic voice on pipeline – fully understand and advise on how top of funnel dynamics and opportunity creation affect the entire sales funnel and achievement of revenue goals
    • Serve as a key asset in the Marketing & Sales organizations. Partner closely with both teams to continually improve internal processes and win as a team

    What We’ll Love About You

    • 2+ years experience in managing SDRs within a B2B SaaS organization
    • Proven history of strong team performance, preferably in hyper-growth environments
    • Demonstrated passion for teaching and coaching
    • Data-driven, metrics-oriented mindset

    What You’ll Love About Us

    • High growth startup – plenty of room for you to directly impact the company and grow your career!
    • Fully remote culture – work from home (or wherever!)
    • Fun – We’re passionate and enjoy what we do
    • Competitive compensation and opportunity for equity
    • Unlimited paid time off
    • Health, dental, vision insurance
    • Other great perks, such as home office stipend
  • Yelp logo

    Senior Manager, Revenue Operations

    Yelp
    USA Only
    2 weeks ago

    Senior Manager, Revenue Operations

    • REMOTE, UNITED STATES
    • G&A – REVENUE OPERATIONS

    We are looking for our next Revenue Operations manager to step in and help Yelp drive to our next phase of evolution. Revenue Operations supports Yelp’s Local Revenue org ( Marketing, Sales and Customer Success) by ensuring we have an efficient, effective, and aligned go-to-market strategy that is well-orchestrated through people, process, technology, and data across the full customer life cycle. We are looking for a leader with a vision for change that also has the ability to scale and execute through an analytical and process driven approach.

    Where You Come In

    • * You’ll lead an existing team responsible for local sales compensation, sales policy, data quality, and pipeline management. You will work in close collaboration with heads of Sales, CS, and Enablement teams in various activities, including planning, execution, forecasting, reporting, compensation, and strategic analysis.
      • You’ll oversee the variable sales compensation and quota allocation process, partnering with Business Operations on the compensation strategy.
      • You will execute the compensation exception process and work to iterate on compensation policy, sales territory alignment, and pursuit strategy.
      • You’ll ensure all of our go-to-market systems and processes operate efficiently and scale according to our company growth plans.
      • You’ll track and report actual performance against goals and metrics to the leadership team via Salesforce dashboards and BI tools.
      • You’ll work with Sales, Customer Success, and Business Operations to ensure we increase data quality and the ability to derive critical insights.

    What it Takes to Succeed:

    • * You must have a Bachelor’s degree in a technical or business field.
      • You must have a minimum of 5 years of experience in Marketing Operations, Sales Operations, and/or Business Operations.
      • You must have a minimum of 3 years of management experience, at least 1 year of which has been focused on leading operations professionals.
      • You must have Salesforce knowledge, technical experience with a CRM or other sales ecosystems, as well as workflow design experience and integration with third-party vendors.
      • You have a deep curiosity of the customer lifecycle, sales processes, reporting, analysis, and forecasting.
      • You have experience with compensation administration, including plan design & distribution, dispute/exception resolution, and compensation systems (Xactly, CallidusCloud, etc.)
      • You have leadership qualities, and demonstrated the success of leading with vision.
      • You have the ability to effectively communicate across all levels of the organization, and conduct data-driven discussions to inform strategy, prioritize initiatives and drive change.
      • You have strong interpersonal skills: experience collaborating successfully with diverse cross-functional teams, driving the right work while not being afraid to say “no”.
      • You are a problem solver with an analytical mindset and strong business acumen.
      • You are self-motivated, have a goal-oriented attitude, and can work effectively as part of a team.
      • You are a self-motivated problem solver with an analytical mindset and strong business acumen and are able to manage tasks with competing priorities.

    What You’ll get:

    • * Available your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)
      • 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 5 paid wellness days, 12 paid holidays, 1 floating holiday
      • Up to 14 weeks of parental leave
      • Monthly wellness reimbursement
      • Health Savings, Flexible Spending and Dependent Care accounts
      • 401(k) retirement savings plan with employer match
      • Employee stock purchase plan

    At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

    We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

    We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).

  • Chainlink Labs logo

    Customer Success Manager

    Chainlink Labs
    Worldwide
    3 weeks ago

    Location: Anywhere in the world, International (must overlap some Eastern Standard Time):  100% RemoteBackground:This is a career-defining opportunity to be a part of a fast-growing tech company that is successfully implementing a key piece of the world’s blockchain infrastructure that will power the digital agreements of the future.As a Customer Success Manager (CSM), you will act as a trusted advisor to Chainlink users, enabling them to use Chainlink services to achieve their business objectives.In this role, you’ll partner with customers to develop and execute success plans, remove organizational and technical barriers, and identify opportunities to help customers expand their use of Chainlink services. You will recommend best practices and organizational changes to accelerate their onboarding and integration plans. In addition, you will act as a customer advocate when working with cross-functional teams to ensure we’re working in the best interests of our customers.If you are an independent, high-achieving individual, who is able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive, we’d love to work with you.Your Impact

    • Own the relationship with customers at various stages of their lifecycle post-close, including: onboarding, implementation, launch, post-launch, adoption, and expansion
    • Partner with customers to define success and build a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals
    • Serve as a representative of our customers back to internal cross-functional teams, advocating on their behalf to ensure we’re working in the best interests of our customers
    • Collaborate with customer-facing account teams and executives to develop strategic and technical plans that help customers achieve their business objectives
    • Identify client challenges and risk areas, develop solutions, and execute proactively to avoid churn; Perform quarterly health checks for strategic reviews

    Requirements

    • 3+ years of work experience in a customer-facing and/or client services role that requires deep product knowledge, ideally in technical solutions
    • A passionate, self-starter with a can-do attitude. You’re eager to jump in and get things done but don’t get flustered in a fast-paced and often changing environment
    • Extremely organized, responsive, and customer-focused
    • A strategic thinker with excellent project management skills
    • Passion for the blockchain space and its power to change the world for the better

    About UsChainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data.This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST).We are a fully distributed team and have the tools and benefits to support you in your remote work environment.Chainlink Labs is an Equal Opportunity Employer.#LI-Remote

  • Facet Wealth logo

    Sr. Client Success Manager

    Facet Wealth
    USA Only
    4 weeks ago

    Location: US Only

    About The Role:

    As a Sr. Client Success Manager, you will be responsible for working directly with our amazing clients to bring them onboard at Facet Wealth.  Our onboarding process allows you to share Facet’s mission and how working with Facet can be actually life-changing.  You will be responsible for conveying Facet’s planning pillars and why we, as a firm, believe that human advisors (who also happen to be incredible and knowledgeable financial professionals) are the key to true, quality, actionable guidance.

    With that said, we are looking for people that:

    • Love helping people reach their financial goals and are passionate about providing an amazing client experience
    • Have sales experience and thrive on bringing new clients on board
    • Are innovative and always looking for more effective ways to engage with clients and move Facet’s mission forward
    • Are process-oriented and diligent (coordinating and running lots of outreach processes)

    Your Day-To-Day Responsibilities:

    • Work directly with clients via videoconference, phone and email.
    • Act as a first step in helping potential clients achieve their goals by explaining Facet’s planning process and managing expectations of both Lead Planners and clients
    • Professionally and objectively help potential clients understand how custom financial planning and working with our Lead Planners can enhance their quality of life
    • Assist in translating your experience with potential clients to Lead Planners for a smooth transition to the planning process

    Job Specific Requirements:

    • 3+ years of financial sales experience

    Preferred Skills & Experience:

    • Ability to work weekends as needed
    • Background and experience in the financial services industry; knowledge of key financial, investment and risk management concepts
    • Excellent written and verbal communication skills
    • Superior interpersonal, organizational, and client service skills
    • Client first attitude, professional demeanor, personal integrity and an understanding of fiduciary responsibility
    • Willingness to work independently with guidance and oversight from a team coach
    • Excellent computer skills along with the ability to learn in-house software and tools

    What We Offer:

    • Competitive salary and equity
    • Unlimited vacation: we trust you
    • All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short and long term disability coverage (paid by Facet), life insurance options and paid maternity and paternity leave
    • Certification reimbursement program
    • Work from anywhere: our founders are big fans of distributed work

    Why Working At Facet Wealth Is Awesome:

    Facet Wealth is disrupting the wealth management industry. Our innovative technology and unique planner model allow us to deliver high quality financial planning services to the 33 million mass affluent households in the US. As a company, our goals are to help millions of Americans achieve their financial goals through high quality financial advice previously unavailable to them, build the next generation of financial planning and financial life management tools that redefine how wealth management services are delivered and create a company culture that is as fun as it is stimulating!

    • We’re here to deliver amazing client experiences. No matter the role at Facet, we are all 100% committed to excellence in service of our clients.
    • Every single member of our team needs to be an active participant in helping to improve and evolve our business. We strongly believe great ideas can come from anywhere.
    • Change is not only something we tolerate, but something we embrace. Transformative change is critical to our growth and success and we all thrive off of it.
    • Everyone belongs: bringing your authentic self to table is what makes you unique and thus Facet unique. We encourage you to be authentically yourself, every single day.

    We believe in creating a safe space for open and honest conversations, being inclusive of all communities, and ensuring Facet is a place where everyone’s voice can be heard. At Facet Wealth, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our clients and employees.

    We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Facet Wealth is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know.

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