UX Designer
Rimes Chen, UX Designer at Garmin
Highly motivated, decisive, and results-oriented individual.
Work Experience
Garmin, UX Designer
Investigated user needs and competitor products through structured quantitative and qualitative research. Collaborated with UI Designers, Developers, and Stakeholders to create an intuitive, user-friendly interface.
[Shop Page Redesign]
- Conducted usability tests and found consumers tended to look for shops closer to home and work.
- Designed a new map mode interface to replace the old location listing interface, resulting in an 86% increase in Pageviews.
[Physical Store Campaign Analysis]
- Used the results of semi-structured interviews, venue observation, and sales reports to assist the team in understanding the campaign performance.
- After I presented the report, the sales team adopted the suggestion and obtained significant sales growth in the next campaign.
SparkAmplify, UI/UX Designer
SparkAmplify is a data-driven global media outreach platform; it is also a 2017 Google Startup Grind Top50 company. I was responsible for the platform and website UIUX design.
[SaaS Platform UIUX Redesign]
- Led usability tests and online surveys to conduct rapid tests and revisions for reducing the bounce rate.
- Created the UX design using Agile development while working closely with designers and developers.
- Compared with the old version, the new platform had less bounce rate and better client satisfaction.
[Workshop User Survey]
- Executed workshop surveys, including questionnaires and interviews.
- Formulated improvement plans by compiling feedback and
understanding the platform entry obstacles for the media and companies.
Taiwan Biotech, Graphic and Web Designer
Created the look, layout, and features of the Taiwan Biotech website, and responsible for the overall visual design, including VI, package, graphic, and retail display.
[E-commerce Website UX Design]
- Clarified the stakeholders' requirements and collaborated with vendors to build an E-commerce website.
- In charge of the user story, user flow, wireframe, communication with the vendors, and checked before acceptance.
[Standardize the Design System]
- To solve different design styles and usage issue, I actively executed the new design guideline and eliminated the outdated design.
- As a result, the staff and vendors could use the design in different situations by following the guideline and keep consistency.
MD REGIMEN, Graphic Designer
- Developed the overall layout and production design for applications such as advertisements, brochures, magazines, and digital materials.
- Managed cosmetics and skincare products by controlling the package and printing costs.
Design Studio, Freelance Graphic Designer
Coordinated with clients to determine the scope of a project, presented design concepts to them, and delivered the final design.
- Projects: Digital Illustration, Graphic Design, and Visual Identity.
- Clients: TinTint (點點印), Share-kids Publishing Company (學而出版社), Moncoeur (心之芳庭), 2Plus (2Plus 桌遊設計).
odot, Marketing Specialist
- Formulated digital marketing and WOM strategies for automotive clients.
- Planned and monitored the ongoing company presence on social media and the internet.
- Actively involved in SEO efforts and provided regular and final reports to clients.
Education
Soochow University, M.S. in Industrial Psychology
- Conducted an experiment testing the effects of threats to masculinity on a feminine brand's cross-gender extensions. (https://reurl.cc/md0bYl)
- Implemented customers’ survey projects at various research agencies.
National Chung Cheng University, B.S. in Psychology
- Studies focused on human cognition, behavior, and emotion.
- Learned research methods, including experiment design, statistics, and psychological tests; the scientific approaches enabled me to understand and solve complex problems logically.
Research Skills
- Usability testing
- Interviews
- Questionnaires
- Data analysis
- Experimental Design
- User journey maps
Design Skills
- User flow
- Wireframe
- Mockup
- Prototype
Software
- Figma
- Sketch
- Framer
- Adobe XD
- Zeplin
- Adobe Illustrator
- Adobe Photoshop
- Google Analytics
- Data Studio
- Hotjar
Languages
UX Designer
Yesenia de León
Work Experience
Senior UX Designer
In this contract role, I am part of the Fares Technology team. I ensure that riders have a seamless digital experience when purchasing and managing their fares. My latest project, Income-Eligible Reduced Fares, provides an easy and accessible application for low-income riders to get 50% off all rides on the MBTA. This entailed qualitative and quantitative research, prototyping, mentoring another designer, and a healthy dose of cross-discipline collaboration.
Product Designer
At Curology, I was a Product Designer on the Retention team. My main focus was improving UX within the first 90 days of a user’s Curology experience. My role required producing detailed UI mockups, visual design, high-fidelity prototyping, unmoderated user research, usability studies and managing stakeholder expectations. My major project was rolling out “Custom Formula prescription change”, a prompt that allows users to request a different prescription if they have new skin goals.
UX/UI Designer
I was a UX team of one at Cultural Care Au Pair in the marketing technology team (Martech). My responsibilities entailed moderated user research, detailed UI mockups, visual design, high-fidelity prototyping, usability studies, and supporting the implementation process. I designed with a global mindset as our product was seen and used in 26 countries with markets in Latin America, Europe, Africa, and Asia.
UX Designer
As a UX Designer on the internal technology team, my users were fellow staff members and investment managers. It was a generalist role where I was responsible for designing applications to automate urgent daily tasks. A typical day would include gathering business requirements, rapidly prototyping, creating UI elements, and supporting the development process.
Assistant Developer
This was a 6-month full-time co-op. I learned the fundamentals of working in an agile development team. I gained skills in SASS, Git, and PHP which I used when designing and deploying themes on content management systems like Drupal and WordPress.
Education
B.A Interactive Media
A.A Communications
Skills
- Figma
- Sketch
- Miro
- Asana
- Jira
- Wireframing
- High-fidelity prototyping
- Usability testing
- Qualitative research
- Quantitative research
- Usertesting.com
- Research synthesis
Senior UX Designer
Rhia Bucklin
Work Experience
UpTop
Jun 2018 - Current
At UpTop I lead a team of user experience designers and developers who craft compelling and effective digital solutions for our agency customers and internal projects. My work encompasses all phases of product development, from the concept and strategy, through stakeholder buy-in, research, wireframes, design, development, launch and beyond.
- Partner with client stakeholders to uncover, define, and address unmet user and business needs
- Research and report on customer journeys to uncover friction points
- Lead design thinking and product development workshops
- Research, competitive analysis and reviews of industry best practices
- Communicate design strategies and reasoning to leadership
- Create wireframes, prototypes, and high-fidelity comps to communicate design ideas and illustrate user interaction
- Help clients understand impact vs effort to prioritize work in Agile development sprints
- Collaborate with development leads to create buildable solutions within technological and budgetary constraints
- Facilitate user interviews and remote user testing
- UX writing for on the best words to accelerate successful interaction
- Design production-ready deliverables
- Use browser developer tools to fine-tune user interface elements
- QA of development work to assure visual and functional quality
- Create data-driven design artifacts (user journeys, personas, storyboards)
UpTop
Apr 2016 - May 2018
Transitioned from a developer to designer by learning how to evaluate business goals, empathize with user needs and ideate solutions to create buildable designs that can be tested, evaluated and refined.
- Prototyping and design for website and app interfaces
- Stakeholder and customer interviews
- Low, mid and high-fidelity wireframes
- Content audits, taxonomy and information architecture
- Visual and marketing design
- Development and maintenance of style guides and design resources
- Grid-based design for responsive, adaptive and native products
- Native iOS app design
- Accessibility best practices
- Google Analytics
- A/B test design and execution
- Participate and lead brainstorming sessions
UpTop
Mar 2009 - Mar 2016
Development and design of effective user interfaces with a focus on responsive web design, standards compliance, best practices and clean code.
- Front End Development Team Lead: May 2015 - March 2016
- Applied visual design to functional applications built in PHP, Ruby on Rails, ColdFusion, etc.
- Custom WordPress development
- Rapid prototyping with HTML, CSS and JavaScript
- Wrote technical specifications, application documentation and user training guides
- Created videos for training and onboarding
- Evaluated website and app performance using Google Analytics
- Search engine optimization
- Created and advocated for team adoption of CSS and HTML best practices
Radiate
Apr 2011 - Aug 2011
User Experience lead on a startup team working to design, build and launch a new streaming music product with an innovative social component.
- Collaborated with founder to create user personas, define product goals, develop an information architecture and taxonomy, and design an effective user experience.
- Produced wireframes to test ideas and help direct visual design and backend development.
- Collaborated with other team members to help the company founder refine the business proposal for investor and venture capital presentations.
Peak Systems
Jan 2004 - Feb 2009
Developed websites for a broad range of enterprise, small business and non-profit clients in a fast-paced agency environment.
- Maintained coding standards and expectations for the web build team
- Applied HTML and CSS to applications coded in Ruby, ColdFusion, Java/JSP and PHP with an emphasis on cross-browser compatibility
- Turned Photoshop or Illustrator designs into functional web pages
- Wrote copy for proposals, websites and user guides
- Created graphics and optimized them for the web
- Added and modified Javascript code to pages for increased functionality
- Converted video to web formats for playback via Content Delivery Network (CDN)
Qwest Communications
Nov 2000 - Dec 2003
Website coding and page design for the largest telecom in the Pacific Northwest, and their small business and enterprise clients.
- Site maintenance and new page creation
- Graphics production and optimization
- Technical coding support for customers
- Managed legal postings and FCC-mandated announcements
Education
The Evergreen State College
1998 - 2001
Focus areas included computer science and writing creative nonfiction. Designed and completed in an independent study program studying the intersection between usability, human-computer interaction and effective web design.
Projects
Portfolio Site
Check out my portfolio site to learn more about my project work and experience.
Skills
- Sketching
- Ideation
- Personas
- User and Stakeholder Interviews
- Wireframing
- Usability Testing
- Prototyping
- Heuristic Evaluation
- Information Architecture
- Visual and Interaction Design
- HTML
- CSS
- Design Thinking
- Responsive Web Design (RWD)
- Analytics
- Testing/QA
- UX Writing
- Content Strategy
- Workshop Facilitation
- User Research
- Agile Methodology
- Journey Mapping
- Flow Diagrams
- Design Documentation
- User Stories
- Cross-Discipline Communication
- Presenting to Leadership
- Sketch
- Adobe Creative Suite
- Google Analytics
- Invision
- JIRA
- Trello
Senior User Experience Designer
Andres Salazar
S
Contact Info
Skills
- Design Leadership
- User Research
- Workshop Facilitation
- Conceptualization
- Project Management
- Design strategy
- Information Architecture
- Usability Testing
- DesignOps
- Figma
Languages
Work Experience
Abzu AI
Feb 2023 - Current
As a key member of the design team at Abzu, I led our design team from the conceptualization stage to a successful product launch of the Reason app (With +500 users in the few weeks the product was live).
After a business pivot, I'm doing it again, my current focus is on the product vision and strategy, while doing discovery and validation.
I'm also contributing to the growth of the design team by participating in the hiring and mentoring of team members.
Banking Circle
Dec 2021 - Jan 2023
My biggest accomplishment in the UX process area (DesignOps) was establishing a continuous user research strategy, combining qualitative and quantitative methods to understand our users and make better product decisions.
Some of the features and projects where I led the design were:
The redesign of the API documentation site (docs.bankingcircleconnect.com) improving greatly the information architecture.
The expansion of the foreign exchange feature to include stablecoins trading.
Redesign of the B2B payments user flow, reducing the complexity and time to complete payment.
Oticon Medical
Jan 2019 - Nov 2021
I was responsible for leading the design of new features for our cochlear implant fitting software, Genie Medical CI.
As well as a full visual redesign of the application focusing on improving its usability and providing higher levels of trust to our users.
As a Scrum Master in Oticon Medical, I was responsible for the Scrum practices of my multidisciplinary team. I facilitated the different meetings, plans, and retrospectives, and acted as a communication link between project management and our team.
Absolute Zero IVS
Nov 2016 - Nov 2018
I led the design of the Absolute Zero Mobile App and the Absolute Zero Cloud Studio.
Danmarks Tekniske Universitet (DTU)
Sep 2016 - Oct 2016
As a research assistant at DTU, I supported a Ph.D. student with user research activities.
Education
Danmarks Tekniske Universitet (DTU)
Sep 2015 - Jun 2017
During my master's education, I focused on User Experience and Product Design.
Universidad de Monterrey
Jan 2008 - May 2013
I was introduced to User-Centered Design and Design Thinking.
I studied for one year abroad at Fachhochschule Salzburg, where I took Design and Product Management Courses.
Experience Designer
Pranjal Ranka
Work Experience
Self Employed - UX Designer
Dec 2015 - Current
Worked on various digital products for clients across geographies in the field of travel, finance, technology, automobile and e-commerce. I collaborate with specialists from respective fields as and when required to deliver best results
- Skills: App Design [Android & iOS] , Responsive Web Design , Interaction Design, Visual Design ,
- Domains already worked on: Technology, Finance, Travel, E Commerce, Automobile, Advertising
- In collaboration with design studios, IT companies and Individuals around Pune, Bangalore & Mumbai
- Owner of an e-commerce platform - Huns Digital Home Pvt Ltd
Samsung R&D, Bangalore, India
Apr 2014 - Sep 2015
Among one of the 80 designers, designing next generation devices and experiences for Samsung Electronics. Worked in constant sync with development, design and user testing team in Korea and India, keeping in mind the business opportunities for Samsung, end customers and the stakeholder.
- Employee of the month Award
e-Zest Solutions
Jul 2013 - Feb 2014
With a team of 5 designers and 300+ developers, handled end to end solution for multiple clients catering to a wide range of domains - responsive design, website designs, mobile, tablet and web apps, idea pitch for client buy ins
YUJ Designs
May 2012 - Aug 2012
Worked on Usability testing projects and Website designs, handled client and teams based in different geographical locations.
Education
Copenhagen Institute of Interaction Design
Jun 2017 - Jul 2017
The summer school entitled intensive courses mentioned above with various other options for cross learning such as Design for Interactive Spaces / Products, Machine Learning, AI, Physical Computing etc. The course not only taught a lot about futuristic design but also exposed us towards different cultures and working styles. It helped us convey our ideas with hands on projects within a week's time.
Luma Workshop @ Samsung, Bangalore
Dec 2014
A three day intensive workshop teaching various design, business and product strategy methods practised in top design agencies
USID Gurukul, IIT Kanpur
Dec 2012
A one week design workshop from various backgrounds put together in a team with one of given fields (i.e. education, food and sanitation etc) to work on.
We designed a game for exposing the kids to various career opportunity, apart from the set notion in India of being a doctor or an engineer.
"Best project award, USID Gurukul"
Symbiosis Institute of Design
2009 - 2013
"Gold Award at USID, 2012 - India's 1st UX awards for Social Innovation, Student Category"
"Special Reccognition Award - Design Showcase 2013, Symbiosis Institute of Design "
Projects
Hungerbox - Corporate catering Mobile App & Web Portal
Sep 2017 - Nov 2017
HungerBox is a full stack B2B, F&B technology company delivering food solutions for the corporates in India. They are revolutionising office food and cafeteria management along with the best caterers in the city with the use of best in class technology.
Key Responsibilities
- Handled client requirements
- Designed UX
- Handover & coordination for visual design
Fitkar - e commerce Website & App for buying car parts booking services
May 2017 - Jul 2017
Fitkar is a workshop that delivers car tyres, other accessories and services at the doorstep. It provides convenience, safety, assurance and warranty to the customers with less wait time.
Key Responsibilties:
- Client Pitch & Buy in
- Handled project delivery & client requirements
- Designed the UX for the project
- Coordinated branding & visual design for the website
SnappyData - Real Time Analytics Brochure Website
Oct 2016 - Dec 2016
SnappyData is a high performance in-memory data platform for mixed workload applications build on Apache Spark. It provides a unified programming model for streaming, transactions, machine learning and SQL Analytics in a single cluster.
Key note:
SnappyData raised $3.65 Million in Series A Funding Led by Pivotal, GE Digital and GTD Capital
Trip2learn - Travel Website
Jun 2016 - Aug 2016
Trip2learn is a small startup travel company that enables language tourism. They create edu-cultural travel packages that ensure complete cultural immersion and tours that provide a real and out-of-the-ordinary experience
It has already recovered its investment cost and finally up for making profits.
MozoPartner - Car Service App
Mar 2016 - May 2016
Mozopartner is a partner app for a small startup company called Carmozo. It enables firms to register on the app and get listed as a service station. It helps vendors maintain their order records and update the customers to track the same
Key Role:
Huns Digital Home Pvt Ltd - e commerce Platform
Feb 2016 - May 2016
Huns is an 80 year old electronics store in Pune. I designed an in house e-commerce platform built on Shopify. Currently making progressive changes to drive traffic.
Samsung Email App - Tizen OS [Z1 Device]
Apr 2014 - Jan 2015
Tizen Z1 is a low cost phone designed for blue collar workers of India. It is designed to be an entertainment box with an all new OS experience, providing them with all the feature of a smartphone at a low price.
Key responsibilities:
- Designed and released UI guide for the Email application for Tizen OS.
- Pitched India Specific ideas for all samsung core apps
- Contributed to the entire product cycle, from design to release
Samsung ChatOn App - Tizen OS [Z1 Device]
Jun 2014 - Aug 2014
ChatOn app is Samsung's in- house chatting application. With other IM's like Whatsapp, Facebook & Hike ; Chaton needed an uplift to match up with these applications
Key Responsibilties
- Handled pitches with Vice Presidents of Samsung
- Designed UI guides for revamping ChatOn Application.
- Pitched new ideas to compete with other IMs like WhatsApp, Fb, Hike etc.
- Coordinated with visual designer, developers and decision makers of Samsung to ensure final delivery
Samsung Innovation & Next Gen Concepts
Jan 2015 - Sep 2015
Samsung Innovation team works for designing experiences for next gen devices and technologies. A team of designers with different backgrounds come together to ideate, execute and take it to a level where it can pitched to the VP of India as well as HQ ( Korea)
Key resposibilities:
- Dual Device : Designed concepts to showcase new ways of interacting with two screens and for whom it might be designed for
- NLU : Designed concepts to envelope natural language understanding suitable for the end user
- S6 Edge - New Interaction gesture concepts for s6 edge
Samsung Patents & Research Papers
Apr 2014 - Sep 2015
Samsung IP team works in continous sink with the design & development team. Every innovative idea pitch is seen as an patent opportunity and filed supported with patent document
- The little black Book: Research paper for OZCHII 2015 & Samsung Best Paper Award Contest
- Pitched multiple patent ideas to the Samsung IP Team ( cannot be disclosed)
RICA Analytics - Web App & Ipad App
Oct 2013 - Feb 2013
InvestRica simplifies the investment experience for those who shy away from the complexity of investing. Its takes 3 simple steps to automated investments.
"InvestRica named Best Retail Investment Platform by @FinTech_Awards"
Commercus - Responsive Website
Nov 2013 - Jan 2013
Commercus is a multilingual advertisement web portal to buy and sell. The user can post an ad in their own language and select the languages to be translated into.
Suvidha Usability Testing
Suvidhaa is a robust and easily accessible platform that offers the facility to make payments for services like Utility Bill Payment Services, Renewal Insurance Premium Collection Services, Telecom, Mobile, DTH Recharges etc.
BBonked - Pervasive Game
Dec 2012 - Apr 2013
B- Bonked is a self initiated thesis project on pervasive gaming. It is an interactive wearable gamer jacket + app, revisiting the local street games of India with the new age of technology.
Recently a similar concept designed by a few IITians was funded by an American company
Skills
- Photoshop
- Illustrator
- Sketch App
- Invison
- Interaction Design
- Information Architecture
- Graphic Design
- User-centered Design
- Web Design
- Research
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